Before this commit, live chat would fail for guest portal. In this
scenario, there is no guest token. Before this commit, the guest
token was sent anyway with `null` as value which caused a crash.
closesodoo/odoo#139585
Signed-off-by: Matthieu Stockbauer (tsm) <tsm@odoo.com>
This PR improves several things linked to visitors in the discuss
app:
- Change window header to "Visitor #, country"
- Change operator's name to Online Chat name if defined
- Rename "Public user" to "Visitor #", add country instead of website
- Change name of the thread to "Visitor #, country" (left panel + header)
- Remove "Website" from visitor's name (small and big threads)
part of task-3332872
closesodoo/odoo#125931
Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com>
This PR improve feedback messages:
- Visitor has left the conversation: as note
- Rating message: as note
- Rating message: Use same emojis as for customer
- Rating reason in same message as the emoji, without writing "reason"
- Feedback done in 1 rpc instead of 3
part of task-3332872
closesodoo/odoo#125925
Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com>
* = bus, calendar, crm_livechat, hr, hr_holidays, im_livechat, mail_bot,
mass_mailing, privacy_lookup, test_discuss_full, test_mail,
test_mail_full, website_crm_livechat, website_livechat, base
In preparation of splitting discuss and mail modules.
Part of task-3265211
closesodoo/odoo#118354
Related: odoo/upgrade#4553
Related: odoo/enterprise#39661
Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
*: website_livechat.
Before this PR, a `mail.channel` record would have been created before
any user interaction. Since the introduction of the welcome bot, this
issue has gotten worse. Indeed, any user accessing a page with the bot
enabled created a useless channel.
Before 15.3, around 15k channels were created each month, after 15.3,
300-500k channels are created each month, most of them empty channels
whom creation could have been avoided.
This PR fixes the issue by waiting the first user interaction before
creating the channel.
closesodoo/odoo#108566
X-original-commit: b2eaf32ba92e537c7eefba6489533613be1b8c91
Signed-off-by: Stockbauer Matthieu (tsm) <tsm@odoo.com>
Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
When chatter information is retrieved but current user has no access to website visitors, an access error is raised and chatter messages are not displayed.
To replicate:
- Enable livechat for current website
- Set user A as member of the livechat
- Log-in with user B, who doesn't have access to website visitors
- Visit any page that automatically opens the livechat with user B (no
need to input anything, as a livechat is created when the chat window
pops up)
- Go to backend with user B
To solve the above, visitor information is included only if current user
has enough right to access it.
closesodoo/odoo#84823
X-original-commit: 7fb23842ef2e2950466f44b18005d27443d292f9
Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
Fields are no longer retrieved with inspect.getmembers(), which is
time-consuming. Instead, the classes defining models automatically
collect their own fields (via Field.__set_name__()), and the field
retrieval is done by using those collections. Also, a field no longer
needs to introspect its model class to find its field definitions.
A class that defines a model automatically determines its '_name',
'_inherit' and '_module' upon creation, and the fields determine their
'name', 'model_name' and '_module' via Field.__set_name__().
Loading a registry with 290 modules from scratch is now 25% faster.
Adds Python tests and javascripts tours on livechat (website and visitor
integration). Because breaking livechat every two days in rush periods
(or even not) is getting quite annoying.
Those tests are testing :
- The client side flow (open livechat, send messages,
send rating and close the livechat session)
- The channel and message author naming, visitor page view history
- Chat request flow (complete chat request flow, open empty operator's
chat request and cancel due to visitor's new chat session)
Task ID : 2079087
PR #40052
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
tsm-odoo