d4984b81e6b244297e192f2be2768ed11da170aa
6
Commits
| Author | SHA1 | Message | Date | |
|---|---|---|---|---|
 Aurélien Warnon
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8cd623e1d5 |
[IMP] mass_mailing[_sms]: pimp mailing list views & demo data
PURPOSE Improves various views related to the mass mailing lists to help the user to check the "health" of its lists at a glance. SPECS Introduce statistic fields on mailing.list: - Total number of contacts (replaces the previous number of valid emails) - Number of valid email contacts - Number of valid SMS contacts - Number of mailings sent using the list - Percentage (and total count) of opted-out contacts - Percentage (and total count) of blacklisted contacts - Percentage of contacts having at least one bounced message The statistics are shown on the kanban and also on the form view where they are used to quickly reach the associated mailings / contacts. Demo data were slightly adapted to show more interesting demos on views. On a technical point of view, the various counts of contacts are made in a single query using CASE WHEN syntax. We need some entry points in the query to be able to dynamically add fields and joins in the mass_mailing_sms app, but it's better than copy/pasting multiple times a very similar query. LINKS Task 2182622 UPG PR odoo/upgrade#1990 closes odoo/odoo#53221 Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com> |
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Nicolas Lempereur
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b53cf339e4 |
[FIX] web,*: phone number ltr even in rtl language
Currently there is two ways in view to have a phone number displayed in
LTR in a RTL language:
- have `widget="phone"` on a field
- have a class o_force_ltr on the field
But this is currently done very rarely and fail in list view because the
direction of data cells is used, eg.:
```
<div style="direction:rtl">
<table><tr><td style="direction:ltr">
<span>+1 2 3</span>
</td></tr><tr><td>
<span style="direction:ltr">+4 5 6</span>
</td>/tr></table>
</div>
```
will be displayed as:
+1 2 3
6 5 4+
In this commit, we use unicode-bidi* to optionally add an additional
level of embedding so direction is taken into account by the
bidirectional algorithm.
This commit also adds o_force_ltr class or phone widget on phone fields
where it is not already defined.
*: https://drafts.csswg.org/css-writing-modes-3/#propdef-unicode-bidi
opw-2224828
closes #48425
closes odoo/odoo#48588
X-original-commit: ab067218e069f0a92610c3f0d4137e563e47755c
Signed-off-by: Nicolas Lempereur (nle) <nle@odoo.com>
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Tiffany Chang (tic)
|
f9ff21a200 |
[IMP] mass_mailing_(sms): Add unblacklisting button
Previously a blacklisted phone number or email address could only be
removed from their respective blacklist by going to the corresponding
blacklist view [in mass_mailing_(sms)] and manually
archiving/deactiviting the entry. All users could see that an email was
blacklisted via an fa-ban icon added next to their corresponding field
in the modules: crm, mass_mailing, mass_mailing_sms, and contacts (via
extension).
This commit adds additional fa-ban icons next to blacklisted phone
numbers and makes all instances of these icons clickable to remove them
from their corresponding blacklist using a wizard. There are several
limitations to this implementation including:
1. If both a mobile and phone number field appear within a crm lead
instance, then only the mobile field will indicate if it is blacklisted
(due to current implementation of PhoneMixin which only checks 1 phone
value against the blacklist and "sms" which returns mobile numbers first).
I.e. if a phone field value is blacklisted, but a value is typed into the
mobile field, then the phone field will never indicate that it is blacklisted.
2. If someone clicks on a unblacklisting icon after changing the
corresponding field value without clicking off the field input, then the
latest typed in value will be the one submitted for unblacklisting,
which may not actually be blacklisted (due to "is_blacklisted" flag
being a computed field and it not having a chance to re-compute to hide
the button).
3. If someone changes values in the blacklist, then someone who already
has a form open will not see icon disappear until something triggers a
re-compute of the "phone_sanitized_blacklisted" flag (this was already the
case with the icon, but now a user may try to unblacklist a value that is
already unblacklisted.)
4. Since the icon needs to be visible by everyone to indicate whether or
not a phone/email is blacklisted, users without corresponding unblacklist
permissions will be able to click on the icon. When they click on it, they
will be informed they do not have permission to unblacklist. A wizard was
determined to be the best way to implement this unblacklisting for the
following reasons:
- A "Unblacklisting Reason" is needed and will not be stored as a field.
- A field widget is unable to do this due to security settings +
inability to refresh view after unblacklisting with a
"Unblacklisting Reason" without wiping unsaved changes.
Additionally, to better align with GDPR, the corresponding form view for
the phone/email blacklist has been updated to use the same wizard to
track "Reason for unblacklisting". Unfortunately there is no
straightforward way to prevent direct "Archive" action, so users are
still able to bypass unblacklisting without being asked for a "reason
for unblacklisting".
Supports task: 2117635
Upgrade PR: odoo/upgrade#939
COM PR: odoo/odoo#45315
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Thibault DelavalléeandFlorimond Husquinet
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504566c595 |
[IMP] mass_mailing(sms): merge contact list views to have coherent views
SPECIFICATIONS
Merge contact list views used in mass_mailing and mass_mailing_sms
* in the mass_mailing contact list, the "email blacklisted" field has been
moved next to the email field;
* when mass_mailing_sms has been installed, the mass_mailing contact list
also shows the phone number and whether this number has been blacklisted;
* the mass_mailing_sms contact list also shows the email and whether this
email has been blacklisted;
* enable sms option on mobile field of contact;
LINKS
Task ID 2088303
Community PR odoo/odoo#40482
Upgrade PR odoo/upgrade#873
Co-Authored-By: Florimond Husquinet <fhu@odoo.com>
Co-Authored-By: Thibault Delavallée <tde@odoo.com>
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ryv-odoo
|
8e2da3b4d6 |
[IMP] (sms_)mass_mailing: improve interface
- Change the name of "Mass SMS" by "SMS Marketing" - Improve the Mass Mailing views (kanban, form) - Improve the Mass SMS views (kanban, search, form) - Hide the sanitized numbers from views (sometime replace by mobile) - Fix demo data of sms - Explain the language field of sms template - Improve the render of the sms composer wizard TASK_ID : 2053631 |
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Thibault Delavallée
|
14648272da |
[ADD] mass_mailing_sms: support SMS in mass mailing
PURPOSE
SMS are a powerful marketing tool. For instance it is perfect to announce a
sale or to communicate a coupon code, to welcome a new customer in a fidelity
program, ...
Purpose of this task is to integrate SMS sending in batch in mass mailing. It
will use same mailing objects but sending SMS instead of emails. Some metrics
and flows will have to be slightly updated at the same time.
SPECIFICATIONS
Create a new application called "Mass SMS" that follows the structure of
mass_mailing application.
General guidelines
* use the fa-comment icon for this module;
* add a "Notification type" field to the mailings: email or sms. Set it
invisible and set as domain from context when choosing mass mailing or
mass sms application (menus / action specific);
* adapt the metrics from Mass Mailing to SMS
* sent = received = whether the SMS was sent or not;
* opened => we don't have this information;
* replied => we don't have this information;
* clicks = from link tracker (no change of behavior);
* bounced = SMS that failed to be delivered because the format is wrong;
* exception = any issue when sending SMS;
* keep the Mailing Lists menu, hide email related fields on contact model;
* settings: hide the "Specific Mail Server" feature
Mailing form view
* add an "SMS Content" tab between Mail Body and Options. In there, we should
have the following fields:
* content
* opt-out link: provide a link to the Unsubscribe page. Make it as short
as possible;
* SMS Template
* add an "SMS Text Message" Medium;
Mailing actions
* add an "SMS Sent" smart button. Use the fa-comment-o icon and it should
redirect to the same list views as the "Email sent" smart button and list
the contacts to which an SMS was sent;
* add a "Mobile" field in the list views of the "Email sent" smart button:
* adapt the TEST button > Test Mailing modal to SMS (we should have 1 button
for Email and 1 for SMS); update description;
* default value for the Recipients field should be Name of the current
user, work mobile/phone number;
* If there are no Work Mobile/Phone numbers set on res.users, display
(123)-456-7890 instead;
* rename the Send Sample Mail button into Send Sample SMS;
* adapt the SEND NOW button > Confirmation modal to SMS. Change the message
into "This will send the SMS Text Message to all recipients. Do you still
want to proceed?"
* hide the following elements: Subject, From, Reply to, Attachments, Mail
Server, Mail Body tab; Opened, Replied;
* adapt the label of the following "warnings" to SMS
* x SMS Text Message(s) have been ignored and will not be sent.
* x SMS Text Message(s) are in queue and will be sent soon.
* x SMS Text Message(s) could not be sent.
Mailing kanban view
* hide the following stats: https://nimb.ws/grvBn0: Opened, Replied;
Mailing list / contact management
* following fields should be left empty: https://nimb.ws/3HBeJL: Opened,
Replied;
* when browsing through mailing lsits and contacts through the Mass SMS
application, update actions and views to hide fields related to
email and display only phone-related information;
UTM Campaign
* form view > Related Mailings tab: the following fields should be left
empty if notification type = SMS: https://nimb.ws/nfvr1O: Opened, Replied
Mass Mailing > Reporting (mail.trace.report model)
* adapt the reporting based on the fact that we do not have the following
metrics for SMS: Opened, Replied;
Mass Mailing > Configuration > Blacklist
* do not display any email information (phone blacklist is about phone);
* support phone blacklist. Phone blacklist is therefore a separate model
from mail.blacklist to simplify management. It is included in sms sending
process like mail blacklist when mailing in mass;
Opt-out and blacklist handling
* we do support mailing lists because they could come from different sources
and are a way to communicate with a specific audience (and not just a list
we bought), e.g. subscribe to this list to be kept updated whenever this
product is back in stock, or to receive results of this ...
* if the SMSing is from a list, opt-out removes ourselves from the list;
* if it is from the contact ==> Sent to blacklist;
* allow to attach unsubscription links in sent SMS, redirecting to a new
route in mass mailing SMS allowing quick unsubscribe and/or blacklist
of phone numbers;
Error management
* if the user clicks on Send Now / Schedule / Test and does not have enough
credits, open the "Insufficient credits" modal in a lazy option (aka when
having failed statistics linked to insufficient credits);
* on the mailing, we however display this failure as :
* a message on the mailing kanban view
* a message on the top of the form view + same behavior as the mailing and
"Could not be sent" https://www.screencast.com/t/BExgd1Gc;
LINKS
Task 1997464
PR #34424
Original SMS addition: Task
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