A previous commit modifies the way in which
date filters work in the Filters menu.
In particular, the attribute default_period of filters
with date attribute cannot take anymore values
like 'this_week', 'last_7_days',...
This commit modifies the xml acoordingly by replacing
the attributes date and default_period by a suitable
domain.
Task ID: 2028787
More and more people are using the Live Chat and complaining about it
because it's not user friendly. This commit modifies a bit the design
of the form and list view without changing the functionnality
Improves im_livechat.channel kanban cards
Improves the channel form view:
Introduce tabs to manage the different aspect of the channel :
Operators, Options, Widget, Rules
Improves the session tree view:
Sort by date desc, adds the number of messages per session
and replace the rating last value by his corresponding icon.
Improves livechat session form view:
Introduce a kanban view that list all the messages of the session
Improves livechat session rating view:
For congruence inside the module, renaming 'Resource' group By filter
into 'Code' as the rating resource_name in this case is the same as
the session code. So we use the same terms in this view and in reports
Task ID 1883227
It is now possible to easily filter data using periods of time
(e.g. Creation Date: This Week). This adds greater flexibility to the search
view and has made some old filters become useless. In this commit, we alter
the search views in order to profit of the new framework possibilities.
We would like to make the "no item found" screens more appealing.
Before this commit, it shows a small help tip in the top-left
corner of the screen, just below the "Create" button.
With this commit, these help tips have been replaced by onboarding
screens, which consist of a picture and some text below, both of which
are horizontally centered.
The texts have been slightly changed, so that they are shorter and clearer.
Considered modules:
(A)
account,
account_asset,
account_budget,
account_test,
account_voucher,
analytic
(B)
barcodes,
base,
base_automation,
board
(C)
calendar,
contacts,
crm
(D)
delivery
(E)
event
(F)
fleet
(G)
gamification,
google_drive
(H)
hr,
hr_attendance,
hr_contract,
hr_expense,
hr_gamification,
hr_holidays,
hr_payroll,
hr_recruitment,
hr_timesheet
(I)
im_livechat
(L)
l10n_fr_sale_closing,
link_tracker,
lunch
(M)
mail,
maintenance,
mass_mailing,
membership,
mrp
(N)
note
(P)
payment,
point_of_sale,
post_mercury,
pos_restaurant,
product,
project,
purchase,
purchase_requisition
(R)
rating,
repair,
resource
(S)
sale,
sale_timesheet,
sales_team,
stock,
stock_account,
stock_landed_costs,
stock_picking_batch,
survey
(U)
utm
(W)
web,
website,
website_blog,
website_customer,
website_event_track,
website_forum,
website_quote,
website_sale,
website_sale_digital,
website_slides
This commit display rating on kanban card
of livechat channel, in order to directly
jump on the kanban rating used to compute
the customer satisfaction on the last 7 days.
Default filters are used.
A reporting menu entry is also added to have
access to global livechat satifaction reporting
with graph and pivot views.
Rating is used on different objects that
don't have the same business needs.
We want rating module to provide the common
needs (filter, views, basic actions, ...) and
other module will extends these basic tools
to complete their specific business needs.
Mathieu Duckerts-Antoine