Commit Graph
8313 Commits
Author SHA1 Message Date
Michael Mattiello (mcm) 785b304876 [IMP] *: reduce shift in form views (xml)
* account, analytic, calendar, coupon, crm, crm_iap_lead_website,
  delivery, digest, event, event_crm, fleet, gamification, hr,
  hr_expense, hr_skills, im_livechat, lunch, mail, maintenance,
  mass_mailing, membership, mrp, point_of_sale, pos_mercury, product,
  purchase, purchase_requisition, sale_management, sales_team, sms,
  stock, stock_landed_costs, survey, website_crm_partner_assign,
  website_event_exhibitor, website_event_track, website_forum,
  website_slides, base

This commit removes oe_edit_only labels and adds placeholder
on fields in form views from a lot of apps to minimize the
shift when switching mode.

task 2330101
2021-02-02 12:40:22 +00:00
Sunil Shrimali d790b7e6a2 [IMP] crm*: allow sales user to access reporting for own documents
Right now, the 'CRM > Reporting' menu is accessible only to the sales
managers. However, we should let users of all access right levels to
see their reporting while making sure it does not give them access to
data that does not match their rights.

This commit thus changes group applied on 'CRM > Reporting' menu from
'sales_team.group_sale_manager' to 'sales_team.group_sale_salesman' so
that from sales person to manager, everyone is able to the reporting
based on their rights.

For the below sub-menus, record rules already exist, preventing data breach:
 - Dashboard (crm_enterprise)
 - Leads (crm)
 - Pipelines (crm)
 - Activities (crm)

However, for data under 'Partnership'(website_crm_partner_assign) and
'Lead Generation Views' sub-menus(crm_iap_lead_website), we introduced
the needed access rights / record rules to ensure basic users can only
see the data they have rights for.

TaskId - 2357311

closes odoo/odoo#64202

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2021-02-02 04:51:37 +00:00
Jérémy Hennecart 095e59c8b7 [IMP] crm: add tracking on recurring_revenue field
Add tracking on the recurring_revenue field like the expected
revenue.

odoo/odoo#61999
odoo/upgrade#2060
task-2387268
2021-02-01 16:18:36 +00:00
Thibault Delavallée 511a031db6 [UPD] crm: update counters to runbot peak
Some tests sometimes require some more queries to be finished.

Task ID-2444908

closes odoo/odoo#65379

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2021-02-02 07:54:48 +00:00
Munaf Khan dd3b58e2f3 [FIX] crm: add filter for overdue opportunities
With commit[1], we introduced a feature that from the sales team, we can
see the overdue opportunities for a particual teams. However, the filter
that we use for related action which is supposed to show overdue opportunities
is not not added, and the filtration is not working as expected, showing us
all the opportunites for a team.

This commit fixes the issue by adding the invisible filter with proper
domain set within opportunities' search view and thus enables us to
filter overdue opportunites.

commit[1] - https://github.com/odoo/odoo/commit/1da63f0ab0fb4212bee46f960c6bbe8ca9251cac

TaskID : 2323612

closes odoo/odoo#65258

X-original-commit: 68577d32c7fe0cb18ba4fb788cee65ec8b54b65b
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2021-01-29 10:56:02 +00:00
Mohammed Shekha 706929e118 [FIX] *: update tour sequence
with this commit we are updating sequence of onboarding tours

task-2444153

closes odoo/odoo#65244

X-original-commit: a928beccb09f4db4234356e5e4f7bdf090ecc964
Related: odoo/enterprise#16026
Signed-off-by: Aaron Bohy (aab) <aab@odoo.com>
2021-01-29 09:03:08 +00:00
Thibault Delavallée 9d0965926d [IMP] crm: take highest priority when merging leads
When merging leads final priority is currently the one of the lead considered
as the master lead. This is based on ``_sort_by_confidence_level`` who sorts
on confidence but not on priority.

We think final priority should be the highest one from merged leads. Indeed
if a top priority lead is merged into a low priority one we should not loose
the priority information. It is better to keep the final lead with an high
priority and let salesmen move it downwards.

LINKS

Task ID-2446759 (lead merge priority field management)
Task ID-2446883 (query counters fix)
PR odoo/odoo#65016
2021-01-29 08:55:24 +00:00
Thibault Delavallée 3fff6f6a94 [REF] crm: improve code of value computation in _merge_opportunity
Purpose of this commit is to make clearer how final opportunity value are
computed or chosen when merging leads. Functionally nothing should change
with this commit.

LINKS

Task ID-2446759 (lead merge priority field management)
Task ID-2446883 (query counters fix)
PR odoo/odoo#65016
2021-01-29 08:55:24 +00:00
Thibault Delavallée ec382636b3 [IMP] crm: add some test about _merge_opportunity internals
Purpose is to test internals of lead merge method, notably about values
of final opportunity. That way we ensure future changes will be reflected
in tests and regressions will be avoided.

LINKS

Task ID-2446759 (lead merge priority field management)
Task ID-2446883 (query counters fix)
PR odoo/odoo#65016
2021-01-29 08:55:23 +00:00
Thibault Delavallée 79e3636b71 [IMP] crm: split results-oriented from perf-oriented assign tests
Purpose is to split assign tests related to results (leads being assigned,
with deduplication, compared to team and member domains) from tests related
to performance (query counters).

Assign process is a random process: randomizing teams leads to searching,
assigning and de-duplicating leads in various order. As a lot of search
are implied during assign process query counters may vary from run to run.
"Heavy" performance test included here ranged from 6K to 6.3K queries. Either
we set high counters maximum which makes those tests less useful. Either we
avoid random if possible which is what we decided to do by setting the seed
of random in tests.

SPECIFICATIONS

For results oriented tests remove query counters. Those tests should simply
ensure results of assign process, notably that even with random choice between
team and users we always have leads assigned with right domain and counts.

For performance oriented tests using query counters set random seed to have
a reproducible scenario and have less random in query counters.

LINKS

Task ID-2446759 (lead merge priority field management)
Task ID-2446883 (query counters fix)
PR odoo/odoo#65016
2021-01-29 08:55:23 +00:00
Mohammed Shekha 78ab4bde80 [FIX] *: various tour fixes
with this commit we fixes various tour steps, remove steps from crm and sale
tour and improve step selector in project tour.

task-2444272

closes odoo/odoo#65073

X-original-commit: f6c05693f857acfb0f74bb76c4bd72f83d9fb335
Signed-off-by: Aaron Bohy (aab) <aab@odoo.com>
2021-01-26 15:51:04 +00:00
nounoubensebia cb311051cc [IMP] phone_validation, crm, sms: improve phone/mobile search results
Before this commit the user had to type in the exact same formatting to find contacts.
After this commit the user will be able to get better search results and does not have to type the same formatting.

To avoid code duplication, the existing _search_mobile_phone method has been moved to the mail_thread_phone class, so that it could be used by both the crm and res_partner models.

Task-2435233

closes odoo/odoo#64490

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2021-01-26 13:29:43 +00:00
Aurélien Warnon 3ded68bc96 [FIX] crm: fix rainbowman nondeterministic tour issue
This commit fixes a nondeterministic issue during the rainbowman tour.

We make sure that the record is properly created and the kanban reloaded before
moving on to the next step, ensuring that the tour completes without race
conditions.

Task-2426257

closes odoo/odoo#64921

X-original-commit: f332541bc84d6110c90d4c5e736892f185fff3df
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Signed-off-by: awa-odoo <awa-odoo@users.noreply.github.com>
2021-01-22 12:18:23 +00:00
Thibault Delavallée 0edc854a84 [REF] crm: add multi company check on lead model
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and clean

SPECIFICATIONS

Set _check_company_auto on lead model to enable automatic company check when
updating company_id field.

Add a company check on user_id field to ensure user and lead company match.
Also add a company check on team_id to ensure team and lead company match.

Add a dynamic domain to be used in form view to limit available users to set
on leads to those matching domain.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 12:22:09 +00:00
Thibault Delavallée fdc02d7dcb [REF] sales_team, various: improve default team computation
GLOBAl PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Compute default team id for sales related documents. Note that this method is
not called by default_get as it takes some additional parameters and is meant
to be called by other default methods. Heuristic (when multiple match: take
first sequence ordered)

  1- any of my teams (member OR responsible) matching domain
  2- any of my teams (member OR responsible)
  3- default from context
  4- any team matching my company and domain
  5- any team matching my company

Note: ResPartner.team_id field is explicitly not taken into account. We think
this field causes a lot of noises compared to its added value. Think notably:
team not in responsible teams, team company not matching responsible or lead
company, asked domain not matching, ...

We also improve various places where sale team is computed on sales documents.
Purpose is to try to use same heuristic as much as possible in various
team_id fields.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 12:22:09 +00:00
Thibault Delavallée 30e3fc1377 [REF] crm: continue filling salespersons pipe when they win leads
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

When counting assigned leads for members when dealing with automatic assignment
exclude won leads. Indeed purpose of automatic assignment is to ensure
salespersons always have some leads in their pipe. If they won a lot of leads
instead of stopping assignment we should simply fill their pipe again.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 12:22:09 +00:00
Thibault Delavallée 476f6d5e16 [REF] crm: ensure automatic assignment works out of the box
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Assignment max being set to 0 means member is out of automatic assign process.
In that case assignment information (domain in form view, gauge in kanban
view) are hidden to lighten member form view.

Its default value is now set to 30. It means that newly created members by
default are available for automatic assignment.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 12:22:09 +00:00
Thibault Delavallée 5016b47a06 [REF] crm: include leads with probability being 100 but still not won into assign process
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Include leads with probability 100 but not in a won stage when doing automatic
assignment. Otherwise those are not assigned but still not really won as not
in the right stage. Probability 100 means they will be won easily but they
still have to be managed by a salesperson.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#9966
2021-01-21 12:22:09 +00:00
Thibault Delavallée 675623d390 [REF] crm: simplify evaluation of assignment domains
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Remove safe_eval and its support of datetime and context_today. Check in
existing dbs show that it is not used in team or member assignment domains.
We therefore choose to limit content of domains to what goes through a
literal_eval. It allows to reduce potential issues.

We also improve warning messages in order to give clearer message to users
when dealing with input errors.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 12:22:09 +00:00
Thibault Delavallée f84270b072 [IMP] crm: log manual assign and improve feedback message
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Improve wording and feedback given when running automatic assignment. When
running on a single team some more details can be given on its configuration.

Log a message when a manual assign is called from a team. Purpose is to
ensure this action is logged. Otherwise team leaders may try to fetch some
quality leads without notifying anyone.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#9966
2021-01-21 12:22:09 +00:00
Thibault Delavallée 6df2f0cfc0 [REF] crm: limit allocation to teams when running automatic assign
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Currently when assignment runs all free leads are allocated to teams. They
are then assigned to members according to their capacity. This means that
no lead is kept free. If assignment is performed on a subset of teams this
means that other teams have no free lead anymore.

During assignment evaluate which teams still need to receive leads. This is
based on team maximum capacity. We consider a team should receive twice its
capacity as leads. That way members will receive leads and can pick some leads
in team unassigned pool of leads.

e.g. a team has a total of capacity of 90 leads / month among its 3 members.
When running a daily assignment process, an equivalent of twice this running
time is assigned to members (see previous commits). It leads to assignment
of (90 / 30) * 2 = 6 leads. Twice this count is allocated to the team aka
12 leads. Remaining leads will be allocated in next assignment run or are
available for manual assign.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 12:22:09 +00:00
Thibault Delavallée 8fd1066367 [REF] crm: improve team opt-out from lead automatic assignment
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS: TEAM OPT-OUT OF ASSIGN

Allow teams to individually opt-out automatic assignment. If automatic
assignment is activated one can make some team opt-out of automatic process.
Manual assignment on team through an action button is possible even when
opt-outed.

Allow teams to individually opt-out automatic assignment. If automatic
assignment is activated one can make some team opt-out of automatic process.
Manual assignment on team through an action button is possible even when
opt-outed.

SPECIFICATIONS: RESTRICT ASSIGN TO OPPORTUNITIES ENABLED TEAMS

Only teams with use_leads or use_oppotunities should be included in automatic
assign. Indeed other teams like POS, website) do not handle opportunities
or leads. Automatically assigning them leads makes no sense.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 11:07:35 +00:00
Thibault Delavallée adbf69680a [REF] crm: finalize multi sales-team and auto assign integration
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Make final integration of members management by taking into consideration
both multi-membership and automatic lead assignment features.

Correctly hide assignment options and fields if auto assign is not activated.
This means that

  * when being in mono membership mode without automatic assign: display
    users on team form view;
  * when being in multi membership mode or with automatic assign: display
    members o2m records, as configuration is done on this model;
  * hide the whole right column in sales team form view about assignment when
    assignment is not activated in settings;

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 11:07:26 +00:00
Thibault Delavallée ed40fcd48c [REF][MOV] crm: handle automatic lead assignment
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Move sales team automatic lead assignment from website_crm_score (enterprise)
directly into sales_team. Some cleaning and renaming is performed while moving
the code as it is old fashioned.

Scoring feature is removed completely from lead assignment. Indeed we consider
PLS is a better feature and provides more accurate results.

Minimal scoring specific field on team is removed. Indeed it can also be
integrated directly into domains linked to a sales team as this is a field
directly available on lead using ``probability``. It allows to reduce fields
of team model and move all logic in the team's domain itself.

Overall behavior as been kept as close as possible from the original one.
Purpose is to avoid too much undesired changes between versions.

In this commit we also add tests for automatic lead assignment.

ASSIGNMENT PROCESS DESCRIPTION

1- LEAD TO TEAM ALLOCATION

Allocate leads to teams given by self. This method sets ``team_id`` field
on lead records that are unassigned (no team and no responsible). No
salesperson is assigned in this process. Its purpose is simply to allocate
leads within teams.

Heuristic of this method is the following:
  * first we randomize all teams;
  * then for each team

    * find unassigned leads, aka leads being

      * without team, without user -> not assigned;
      * not in a won stage, and not having False/0 (lost) or 100 (won)
        probability) -> live leads;
      * if set, a delay after creation can be applied (see BUNDLE_HOURS_DELAY)
        parameter explanations here below;

    * keep only leads matching the team's assignment domain (empty means
      everything);
    * assign maximum BUNDLE_SIZE leads to the team, then move to the next team.
      This is done to ensure every team will have leads enough to fill its
      capacity based on its domain;
    * when setting a team on leads, leads belonging to the current batch
      are also merged. Purpose is to clean database and avoid assigning
      duplicates to same or different teams;

  * for all teams that still have capacity (aka: a search on unassigned
    available leads with team domain still give results), do another
    assignment round. Each round teams are randomized so that team order
    is not always the same;

Note that leads are assigned in batch meaning a team could receive leads that
could better fit another team. However this heuristics is based on hypothesis
that team domains do not overlap. Indeed if a company has several teams they
will probably target separate market segments: country-based, customer type or
size, ... Having several teams using same assignment domain could lead to less
fairness in assignment process but this should not be the target use case of this
heuristic.

Leads are allocated by batch. This can be configured using a config parameter.
Batch size depends on cron frequency, lead pipeline size and members assignment
maximum. Finding an optimal heuristic for this parameter is not easy as it
depends on internal processes and organization. Higher batch size leads to
better performances when running automatic assignment. It can also give unfair
results if teams domain overlap or if pipeline is not big enough to fill all
teams capacity.

2- LEAD TO MEMBER ASSIGN

Main processing method to assign leads to sales team members. It also converts
them into opportunities. Its main purpose is therefore to distribute team
workload on its members based on their capacity.

Preparation

  * prepare lead domain for each member. It is done using a logical AND with
    team's domain and member's domain. Member domains further restricts team
    domain;
  * prepare a set of available leads for each member by searching for leads
    matching domain with a sufficient limit to ensure all members will receive
    leads;
  * prepare a weighted population sample. Population are members that should
    receive leads. Initial weight is the number of leads to assign to that
    specific member. This is minimum value between

    * remaining this month: assignment_max - number of lead already assigned
      this month;
    * days-based assignment: assignment_max with a ratio based on ``work_days``
    * e.g. Michel Poilvache (max: 30 - currently assigned: 15) limit
      for 2 work days: min(30-15, 30/15) -> 2 leads assigned
    * e.g. Michel Tartopoil (max: 30 - currently assigned: 26) limit
      for 10 work days: min(30-26, 30/3) -> 4 leads assigned

Assign process then follows the following heuristic

  * take a weighted random choice in population;
  * find first available (not yet assigned) lead in its lead set;
  * if found:

    * convert it into an opportunity and assign member as salesperson;
    * lessen member's weight so that other members have an higher
      probability of being picked up next;

  * if not found: consider this member is out of assignment process,
    remove it from population so that it is not picked up anymore;

Assignment is performed one lead at a time for fairness purpose. Indeed members
may have overlapping domains within a given team. To ensure some fairness in
process once a member receives a lead, a new choice is performed with updated
weights. This is not optimal from performance point of view but increases
probability leads are correctly distributed within the team.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 11:00:40 +00:00
Thibault Delavallée 297bee205f [REF] sales_team, crm: support mono/multi team membership mode
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Purpose of this commit is to allow to use either mono salesteam mode, either
multi salesteams mode. Basic CRM use mono membership: a salesperson belongs
to a single sales team. It is however possible to choose to work using multiple
memberships. This is configured through a configuration parameter available in
CRM configuration settings.

Mono salesteam behavior
  * a given user can be member of a single sales team at a time;
  * when moving an user from team to team, its existing memberships are
    archived to keep history of what has been done within this team;
  * display an alert when creating a new team member that would archive
    existing memberships;
  * displayed members on team form view are directly res.users records to
    avoid displaying unnecessary layer when using a simple CRM;

Multi salesteam behavior
  * a given user can be member of several sales team at a time;
  * unicity contraint (user_id, crm_team_id) is still enforced;
  * displayed members on team form view are crm.team.member records as
    advanced configuration can be done directly at that level;

In all cases when adding a new member check for archived membership before
creating it. If an archived version of the member exists it is unlinked in
order to avoid breaking the unicity constraint.

Archived memberships can be managed in its dedicated menu for advanced sales
team use.

SPECIFICATIONS: SETTINGS VIEW

Move Multi Teams checkbox below Recurring Revenues / Leads checkboxes. On its
right alias configuration should appear if Leads is checked.

PLS take third configuration line. On its right future commits will gradually
add automatic assignment configuration.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 10:59:24 +00:00
Thibault Delavallée e1355dae7a [REF] sales_team: improve crm.team.member model and data
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS: MODEL CLEANING

In this commit we improve team member model to make it more usable and
aligned with current Odoo views and usability.

This commit contains notably
  * add some related fields on the user: phone, mobile, company, email;
  * rename "team_user_domain" to "assignment_domain";
  * rename "maximum_user_leads" to "assignment_max";
  * improve member views globally;

We also introduce dynamic domain computation for users and teams when seeing
team members. This allows to limit selection of users or teams depending
on already existing configuration. Purpose is to avoid having people trying
to create wrong configuration (duplicates, ...) and receiving error messages.

Also
  * clean some data and demo about teams and members;
  * fix some views glitches;
  * improve views: add some fields in search views, improve wording of
    fields or actions, ... globally improve usability and US as well as
    feedback given to users;
  * group sales team members by team by default as it help getting an
    overview of team members distribution;
  * update tests to create team members instead of writing directly on m2m
    towards users;

SPECIFICATIONS: SALE_TEAM_ID FIELD ON RES.USERS

In this commit we also rewrite sale_team_id field of res.users. Previously in
crm it was simply a many2one field linking to a crm.team. It was used to compute
team membership as a standard many2one / one2many relationship. In enterprise
module ``website_crm_score`` this field was set as a related on first user
teams. Indeed scoring changed relationship between users and teams to a
many2many.

This field is now directly a computed many2one field that links to the
"main" team of the user even in multi memberships mode. As memberships can
now be de-activated we changed this field to a computed stored field. It is
based on oldest active membership of user. That way default team of documents
will be the user's oldest team considered as its "main team".

SPECIFICATIONS: LEAD_ALL_ASSIGNED_MONTH_COUNT

Improve crm_team ``lead_all_assigned_month_count`` field computation. It is
now simply the sum of assigned leads of team members. Differences may
happen if a lead in teamA is assigned to an user working in teamB. This should
not happen if team / user is correctly set at lead level which is generally
the case. However if that happens, old field counted it. New field will not
count it as it is not directly linked to a team's member.

SPECIFICATIONS: DEMO DATA

Make crm.lead demo data coherent with user_id / team_id . As demo data should
be using a mono-membership behavior for users and teams, we have to ensure
user_id and team_id effectively matches. It allows to have coherent reporting
and assignment demo flows.

Also avoid having Odoobot responsible of leads. Instead of undefined user_id
and team_id leading to Odoobot being responsible of some leads, force it
to be False. Those demo data allow to test automatic assignment of lead

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 10:56:37 +00:00
Thibault Delavallée 9790d7dcfb [REF][MOV] sales_team, crm: move team membership model to sales_team
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICIATIONS

Move sales team membership model from website_crm_score (enterprise) directly
into sales_team. It allows to have the base requirements to correctly handle
mono and multi sales team for salesperson.

Membership is modeled using a decorated many2many relationship. Members of
a sales team are res.users. Subscriptions are crm.team.member linking a team
and an user. It is a rename of team.user model coming from website_crm_score
as well as some other relational fields renaming.

Part of old team.user model is moved directly to sales team, part of it to
crm module (notably assignment limits). Its support will be improved in the
upcoming commits. Assignment related fields will be cleaned and used when
moving assignment directly into CRM.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996996
2021-01-21 10:56:19 +00:00
Thibault Delavallée 55259a6b94 [IMP] sales_team: clean some views xml-id naming
GLOBAL PURPOSE

Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.

SPECIFICATIONS

Rename views according to guidelines in order to better understand what
they are. As there are few views let us take a few minutes naming them
correctly.

Also prepare sales team enhancements and ease migration scripts addition by
bumping version numbers.

LINKS

Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
2021-01-21 10:56:10 +00:00
Thibault Delavallée 75f23a6a89 [REF] phone_validation, various: remove phone.validation.mixin and inline it
PURPOSE

Remove complex or technical code adding few value.

RATIONALE

phone.validation.mixin is used in two models: crm.lead and res.partner. It only
add a phone_format method used in onchange. We can inline this code in those
two models and remove the whole mixin itself. It lessens inherit and class
complexity.

SPECIFICATIONS

Remove phone.validation.mixin. Inline code in crm.lead (CRM application)
and res.partner (phone validation module). Make phone_format private as
it is now some internal tool method on those two models.

Everything should behave as before this commit. No functional change is
intended.

LINKS

Task ID-2416789
COM PR odoo/odoo#63333
ENT PR odoo/enterprise#15296
UPG PR odoo/upgrade#2025

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2021-01-15 08:14:01 +00:00
Martin Trigaux ade40f9028 [I18n] *: export saas-14.1 source terms
closes odoo/odoo#64393

X-original-commit: eaf7ec38b2f13b044768ccb457c5523cd24753f6
Related: odoo/enterprise#15693
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
2021-01-12 10:38:54 +00:00
Aurélien Warnon 1f73a652be [IMP] crm[_sms]: align crm list view with "My Activities" view
Some of the feature of the "My Activities" list view of the crm app were not
available on the regular crm tree view.

This commit aligns the 2 views by sharing these features, notably:
- You can "snooze" your next activity if there is one
- You can contact the lead by email with a direct button on the row/list header
- You can contact the lead by sms with a direct button on the row/list header

The "team_id" column is now optional="hide" since not required most of the time
when you go to check your own leads (and can be activated in a few clicks if
needed).

Finally, the "Email" action at the end of the tree row is now in "single" mode
to allow adding contacts on the fly. This implied re-introducing an action that
was recently removed in 8c65d7c5f7
Further demonstrating that R&D is just an eternal loop.

UPG PR odoo/upgrade#2064
Task-2390500

closes odoo/odoo#62289

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2021-01-08 10:10:27 +00:00
Achraf (abz)andThibault Delavallée f5adb5b25d [FIX] mail: send notification mail with right access link when using mail.thread
PURPOSE

Notification may be sent using a generic mail.thread record, notably when
sending user notifications. In that case links to view document are
incorrect.

HOW TO REPRODUCE

Issue

    - Install "Approvals"
    - Submit new approval with you as "Request Owner"
    - Click on "View Approval Request" in your mailbox

    The link redirects to a 505 error

Cause

    The model is not the correct one and the res_id is undefined

Solution

    Specify the model and the res_id to _notify_get_action_link
    when creating the link with kwargs

SPECIFICATIONS

Propagate message value through various notification sub methods. That way
we can rely on them if model seems void.

Also limit values given as URL parameters to some white listed values.

LINKS

opw-2358846
Task ID-2379766
Followup of odoo/odoo#60998
Followup of odoo/odoo#61545
Closes odoo/odoo#63292
Closes odoo/enterprise#15585

closes odoo/odoo#64229

X-original-commit: 58bac5d242d6548d54f0163328fa64b319852e40
Related: odoo/enterprise#15634
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Co-authored-by: Achraf Ben Azzouz <abz@odoo.com>
Co-authored-by: Thibault Delavallée <tde@odoo.com>
2021-01-07 17:44:37 +00:00
Thibault Delavallée fff19019de [IMP] crm: make some internal methods private
PURPOSE

Prepare sales team membership and lead assignment improvements by
reorganizing and cleaning some code bits.

SPECIFICATIONS

Tools methods should be private by default to indicate those are not part of
official convert or merge API for leads. In this commit we make convert and
merge tool methods private, keeping only main API methods public.

LINKS

Task ID-2428882
Prepares Task ID-2086889
COM PR odoo/odoo#64196
ENT PT odoo/enterprise#15610
2021-01-07 11:16:28 +00:00
Thibault Delavallée 4819df905e [MOV] crm: reorganize convert / merge tool methods
PURPOSE

Prepare sales team membership and lead assignment improvements by
reorganizing and cleaning some code bits.

SPECIFICATIONS

Separate business methods from tool methods. It eases their discovering and
their re-use through various other methods and models. Moreover it helps
reading business oriented methods without being disturbed by tools.

LINKS

Task ID-2428882
Prepares Task ID-2086889
COM PR odoo/odoo#64196
ENT PT odoo/enterprise#15610
2021-01-07 11:15:47 +00:00
mir-odoo fc348de003 [IMP] various: Do not allow create/open on country_id
Purpose of the task, is to prevent users from inadvertently
creation/opening countries from country_id fields.
Countries should be managed from their dedicated menu item.

so in this commit, we have set both no_open and no_create to True
so user should not update and create a country from the many2X fields.

closes odoo/odoo#63773

Taskid: 2241677
Related: odoo/enterprise#15464
Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
2020-12-24 12:51:04 +00:00
Thibault Delavallée 1d86be9baa [FIX] crm: correctly handle won lost at create
Fix typo preventing a correct management of won/lost when creating
multiple leads in a row.

closes odoo/odoo#64149

X-original-commit: 0024b592b2d589138f34e27c724b8d471d213a4d
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2021-01-06 12:24:37 +00:00
Thibault Delavallée 94de6b501b [IMP] crm: always hide alias left part when domain is not configured
When alias domain is not configured always display "Configure a custom
domain" link instead of an email having only a left-part or "Inactive
alias" if left part is void. This is already the case in edit mode but
not in read mode.

New specification is
  * domain is not configured: display link in both read and edit mode;
  * domain is configured and left part is set: display alias;
  * domain is configured and left part is not set: display "Inactive alias"
    in read and display alias name for edition in edit;

LINKS

Task ID-2414079
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
2021-01-05 11:15:28 +00:00
Thibault Delavallée 17aa8679a0 [IMP] crm: do not set environment user as responsible of leads created through gateway
PURPOSE

Remove the alias setting option because it is a weird and hackish way to
proceed. We would prefer users to configure their alias through sales teams.
Improve alias configuration on teams.

SPECIFICATIONS

We do not want to explicitly set an user as responsible when an incoming email
creates a lead or an opportunity. We prefer that assignment is done either
automatically (scoring) or manually.

Using environment user would lead to set either root (gateway user - already
prevented) either alias owner (through alias_user_id) either user sending
email if email_from matches. Doing it also allows to exclude portal / public
users that would send an email to the mailgateway.

LINKS

Task ID-2414079
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
2021-01-05 11:15:28 +00:00
Thibault Delavallée ebbece6d55 [IMP] crm: synchronize teams use_lead and alias with setting
PURPOSE

Remove the alias setting option because it is a weird and hackish way to
proceed. We would prefer users to configure their alias through sales teams.
Improve alias configuration on teams.

SPECIFICATIONS

When changing "use leads" from CRM settings automatically regenerate apply this
option to all sales teams using opportunities. When de-activating it no team
should have this option activated as menus and options are hidden. When
activating it we consider that all teams should be upgraded by default.

LINKS

Task ID-2414079
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
2021-01-05 11:15:27 +00:00
Thibault Delavallée 1ee68e6119 [REF] crm: remove global lead alias
PURPOSE

Remove the alias setting option because it is a weird and hackish way to
proceed. We would prefer users to configure their alias through sales teams.
Improve alias configuration on teams.

RATIONALE

"​Incoming Emails" option has many flaws

  * it creates collision when you try to set an alias that is already used
    and it is not easy to find them back;
  * it has no default value (no sales team, no type, ...) and works through the
    'owner' field. This is set with the admin on activation of the feature
    which is not correct.  The admin is potentially not a salesperson. If you
    set the field to blank, you get leads without team and without assigned
    responsible.
  * this alias is not team-bound which thus asks the question: in which team
    should the lead ever go? To the first team? Why?

All this make it seem way healthier to handle this through the Sales Team.
=> By default, we'll already have one working with an alias.

If users really want a global lead alias it can be setup manually through
alias menu in configuration. Shortcut and default alias in crm are removed
but feature is still doable if requested.

SPECIFICATIONS

Remove the s "Incoming emails" setting that allows to setup a global alias for
leads / opportunities with a default value being 'contact'. Also remove related
alias data as it has no use anymore.

LINKS

Task ID-2414079
Sort of follow-up of Task ID-2373095.
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
2021-01-05 11:15:27 +00:00
Anjali ecad945ef8 [FIX] crm: add missing default values for partner during quick create
This commit adds few missing default values for some of the partner
fields while we create partner on the fly with quick create kanban
card of lead. Below are the fields that we added

 * name
 * is_company
 * company_name
 * phone
 * email

Task ID-2409462

closes odoo/odoo#63622

X-original-commit: 5b3290b0869e3954ff1606ad0ca0a35cfd948698
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-12-21 09:45:36 +00:00
Aurélien Warnon 6316dd76d4 [FIX] crm: fix rainbowman message display conditions
This commit fixes the display of the rainbowman message when leads go through
the "won" stage.

Currently, some flows don't show the message when they are supposed to or show
the message when they are NOT supposed to.
This is because the case when the form is saved through the regular "Save"
button is not handled at all.

The CRM form controller extension was completed with the missing use case and
fixed.
An additional QUnit test ensures the correct behavior.

Task-2418294

closes odoo/odoo#63599

X-original-commit: c5cbb9975897935e9ed4e1bce80335207758fa24
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-12-18 16:52:14 +00:00
ijas ahammedandThibault Delavallée 0b6a2ee5fb [FIX] crm: do not propagate lead phone to partner if formatting differs
With a recent commit[1], we fixed the issue of false warning while changing
the partner on lead. But that fix ignored the fact that the lead has an
automatic formatting that may lead to false warning.

Right way to detect a phone number change is
  * lead phone is different from partner phone;
  * lead formatted phone is different from partner formatted phone;

If those two conditions are met we are quite sure numbers are different and
not only differs in their formatting.

In this commit we also fix inverse of phone number. When updating lead phone
value we have to use the same heuristic to update partner phone value. That
was we avoid unnecessary partner update when only formatting differs.

Tests are added to ensure new behavior and that ribbon message is effectively
trig erred with correct content.

LINKS

Task ID-2390287

[1] - https://github.com/odoo/odoo/commit/d29862c1de6208f7fdb7c8104afe0d35241d130b

closes odoo/odoo#63521

X-original-commit: 5154f40544e7913f7bcd0ff73f034d111700f580
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Co-authored-by: Ijas Ahammed <ija@odoo.com>
Co-authored-by: Thibault Delavallée <tde@odoo.com>
2020-12-17 11:32:52 +00:00
Aurélien Warnon dd06e081b1 [FIX] web, crm: fix rainbowman when lead is marked as "won"
When you mark an crm.lead as "won" using the "mark as won" button, the user
will be shown a rainbowman under certain conditions. This happens notably
when you win your first lead.

This commit fixes the 'ir.actions.act_window_close' model to allow the
'effect' key within its readable fields (even if it's not a real field) which
is in turn picked up by the web client to display the infamous rainbowman.

At the same time, we add the tour that is testing the rainbowman of the crm app
in the test suite, since it was missing and never actually executed by the CI.
Some fixes were also necessary to make the test run properly.

Task ID-2394745

closes odoo/odoo#63259

X-original-commit: 47079f67f586adf45da15fc98dbc81571f7a9100
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-12-11 15:47:33 +00:00
Thibault Delavallée 36c78e3e3a [FIX] crm: keep order of lead ids when mass converting
Purpose of this commit is to avoid the use of sets in convert wizard. This set
is used to compute ids of leads to merge and to convert. Using a set make order
impossible to predict. Using lists allows to have reproducible tests notably.

Spotted when working on task ID-2086889
2020-12-01 11:17:34 +00:00
Martin Trigaux 1658473bf2 [FIX] *: rephrase, correct typos
Courtesy of Transifex's translators for reporting bad/unclear sentences.

closes odoo/odoo#62564

X-original-commit: 9b3b2e8d711e3be75b1faffaf6f4f8f4ec90186e
Related: odoo/enterprise#15038
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
2020-11-30 07:07:58 +00:00
Thibault Delavallée 8c65d7c5f7 [IMP] crm: remove default blank template used in contextual actions
Crm holds a blank template that adds no real value. Its purpose was to
give a base for salesmen to perform a mass mailing on leads. Using a template
and its action menu entry it was possible to launch a mail composer in
mass mail mode on leads.

However template itself is not necessary. Same goal can be achieved with
a standard action. As template was blank and creating noise we can remove
it and simplify available templates.

LINKS

Task ID-2375767
COM PR odoo/odoo#61814
ENT PR odoo/enterprise#14775
UPG PR odoo/upgrade#1936
2020-11-25 12:31:09 +00:00
Thibault Delavallée 80e1987869 [MOV][IMP] crm(_partner_assign): reorganize qweb / jinja templates used for mailing
PURPOSE

Clean organization of templates in odoo apps: mail.template records in data,
qweb templates (views) used directly in code, notably using post with view.
Purpose is to ease future improvements in posting based on templates.

SPECIFICATIONS

  * move those templates in their own file to ease their discovering and
    maintenance;
  * put them into data (as those are not views even if it contains qweb)
  * guidelines are now :

    -> Qweb templates should be in data/mail_templates.xml;
    -> mail.template records should be in data/mail_template_data.xml;

  * put their declaration in no update when not done if template has no
    technical code or complex dependency on underlying code;
  * move found mail data (mail.message.subtype or mail.activity.type) records
    in a mail_data file that should contain only "core" records linked to mail;

LINKS

Task ID-2375767
COM PR odoo/odoo#61814
ENT PR odoo/enterprise#14775
UPG PR odoo/upgrade#1936
2020-11-25 12:31:14 +00:00
Aurélien Warnon dd7b327eb5 [FW][FIX] crm: change default 'crm_alias_prefix' to 'contact'
This commit changes the default crm alias prefix from 'info' to 'contact'.

As the alias of the default sales team is configured to 'info', also having
'info' for the "crm_alias_prefix" setting was leading to an alias collision.

This change allows an easier configuration by the end user and avoids confusion
when first playing with your CRM settings.

Task 2373095

closes odoo/odoo#62025

X-original-commit: 31497e17e2369147fa40ab8b3f82cb2602ec9012
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Signed-off-by: awa-odoo <awa-odoo@users.noreply.github.com>
2020-11-19 14:51:49 +00:00
Aurélien Warnon 9a7cc10467 [FW][FIX] crm: change the position of a tour step tip 'bubble'
This commit slightly changes the crm tour by changing the position of a tip
bubble.

During the quick creation (kanban) of a record, the tip text was placed on top
of the m2o selection proposals, making them hard to read / click.
We simply moved the tip text to the top of the selection instead.

Task 2373095

X-original-commit: 878bffce2582a3abbc9285631af947be78086e19
2020-11-19 14:51:42 +00:00