Commit Graph
8 Commits
Author SHA1 Message Date
Thibault Delavallée efd55ab8a5 [REF] various: rename openerp node to odoo in xml files 2016-08-10 15:48:10 +02:00
Fabien Pinckaers fb289e0b5d [SEC] rating: escape feedback, text2html to avoid js injection
[IMP] rating: website rating page: reviewed design, rate on click, update on submit
[IMP] rating_project: rating_status: 'no' instead of False
[IMP] rating_project/issue: smileys insteaf of thumbs for consistency in kanban
[IMP] rating: allow to update an existing rating (feedback + rate)
[IMP] rating: consistency on rating names (statisfied, not satisfied, higly dissatisfed)
[IMP] rating: avoid deadend after rating, button to go to Odoo
[IMP] rating: res_config better sentence
2016-07-02 18:33:55 +02:00
jat-odoo 0b1a27a3c7 [REF,IMP] project,project_issue,rating: Handle ratings more efficiently
Purpose:

For our internal project management, we would like to track the customer
satisfaction on the open projects. We send them an email every one or 2
weeks allowing them to give a feedback by clicking on one of 3
smileys: Happy, Average, Angry. They can also put a additional explanation.

We already have something similar which is working on livechat with a
unusable reporting, and on issues but unusable. Our project are managed by tasks.

Specification:
- On the project : Selection fields : (Periodical Rating or Rating on Stage)
  + Fields to choose the period if periodical
- On the stage : email_template_id field.
- IF :
---> Periodical : Send an email to all the customers for the tasks on this stage periodically
---> On Stage : Send an email to the customer's tasks when the task reaches the stage
- That way, it's impossible to send a satisfaction request both periodically and sequentially.
  FP request
- Who is the customer : The customer on the task OR the customer on the related sales order
  OR the customer on the projet OR nobody
- The last feedback is displayed on the task kanban card (Thumb up, down, or neutral)
- On the project kanban card, the customer satisfaction is displayed. This is the simple
  mean of all the previous ratings.
2016-07-01 14:05:03 +02:00
Nicolas Lempereur e765875700 [FIX] form_views: fix button box for new design
Now there should be only one button box per page, and the name should be
"button_box".

Conflicts:
	addons/crm/crm_tip_data.xml
	addons/event/event_tip_data.xml
	addons/fleet/fleet_view.xml
	addons/hr/hr_view.xml
	addons/hr_recruitment/hr_recruitment_view.xml
	addons/project/project_tip_data.xml
	addons/purchase/purchase_tip_data.xml
	addons/sale_crm/sale_crm_view.xml
	addons/website_quote/views/website_quotation_backend.xml
	openerp/addons/base/res/res_partner_view.xml

Conflicts:
	addons/account_reports/views/partner_view.xml

Conflicts:
	addons/claim_from_delivery/claim_delivery_view.xml
	addons/stock/stock_view.xml
2015-06-15 16:30:37 +02:00
Jérome Maes bc1bcfd5ff [FIX] rating_project_issue : fix domain in view for stat button. Add help tooltip on field 'is_visible_happy_customer' 2015-03-02 16:17:51 +01:00
Fabien Pinckaers 75203e18c1 [FIX] fix and improvements on rating system 2015-02-15 22:27:54 +01:00
Fabien Pinckaers 0b475818ad [IMP] Ratings on proejct form 2015-02-15 20:21:22 +01:00
aja-odoo c8581af592 [ADD] rating_project, rating_project_issue : using the rating mixin, tasks and issues are rated when their stage changed. A email template is sent to the customer of the object. 2015-01-08 12:28:22 +01:00