Commit Graph
3 Commits
Author SHA1 Message Date
Tiffany Chang (tic) f9ff21a200 [IMP] mass_mailing_(sms): Add unblacklisting button
Previously a blacklisted phone number or email address could only be
removed from their respective blacklist by going to the corresponding
blacklist view [in mass_mailing_(sms)] and manually
archiving/deactiviting the entry. All users could see that an email was
blacklisted via an fa-ban icon added next to their corresponding field
in the modules: crm, mass_mailing, mass_mailing_sms, and contacts (via
extension).

This commit adds additional fa-ban icons next to blacklisted phone
numbers and makes all instances of these icons clickable to remove them
from their corresponding blacklist using a wizard. There are several
limitations to this implementation including:

1. If both a mobile and phone number field appear within a crm lead
instance, then only the mobile field will indicate if it is blacklisted
(due to current implementation of PhoneMixin which only checks 1 phone
value against the blacklist and "sms" which returns mobile numbers first).
I.e. if a phone field value is blacklisted, but a value is typed into the
mobile field, then the phone field will never indicate that it is blacklisted.

2. If someone clicks on a unblacklisting icon after changing the
corresponding field value without clicking off the field input, then the
latest typed in value will be the one submitted for unblacklisting,
which may not actually be blacklisted (due to "is_blacklisted" flag
being a computed field and it not having a chance to re-compute to hide
the button).

3. If someone changes values in the blacklist, then someone who already
has a form open will not see icon disappear until something triggers a
re-compute of the "phone_sanitized_blacklisted" flag (this was already the
case with the icon, but now a user may try to unblacklist a value that is
already unblacklisted.)

4. Since the icon needs to be visible by everyone to indicate whether or
not a phone/email is blacklisted, users without corresponding unblacklist
permissions will be able to click on the icon. When they click on it, they
will be informed they do not have permission to unblacklist. A wizard was
determined to be the best way to implement this unblacklisting for the
following reasons:
  - A "Unblacklisting Reason" is needed and will not be stored as a field.
  - A field widget is unable to do this due to security settings +
    inability to refresh view after unblacklisting with a
    "Unblacklisting Reason" without wiping unsaved changes.

Additionally, to better align with GDPR, the corresponding form view for
the phone/email blacklist has been updated to use the same wizard to
track "Reason for unblacklisting". Unfortunately there is no
straightforward way to prevent direct "Archive" action, so users are
still able to bypass unblacklisting without being asked for a "reason
for unblacklisting".

Supports task: 2117635
Upgrade PR: odoo/upgrade#939
COM PR: odoo/odoo#45315
2020-03-26 10:15:18 +00:00
Martin Trigaux 65530dfd6a [ADD] *: add ir.model.access on all transient models
Following changes needing ir.model.access on transient models too.
Remove groups declaration on the action to move it to ir.model.access
when possible.
Rules are strict by default with no unlink access by default and high
priviledge asked. Adaptations may be needed later.
Write access is given as a wizard may need to be modified in case the
action triggers an error and the user has to correct a value

account*: use account.group_account_user for all transient by default
	  remove account.print.journal relic
stock*: use stock.group_stock_user by default
survey: survey user can send invitations
mail: allow any employee to execute wizards
      additional verifications are made to ensure they are executed
      only on the documents the user has access to you
      give portal access to mail.compose.message as portal still does
      some actions like posting messages on the forum
      add ir.rule to avoid reading somebody else messages
      increase the query count because of undeterminist count
crm: saleman for lead2opp, manager for massmailing
     partner manager for actions linked to partners
     avoid a write in test_lead_lost
sms: any employee can send sms
mrp: mrp user can execute wizards
     give unlink access as making write during do_produce operation
base_import: employees can import files
delivery: stock user can deliver
event_sale: sale user can configure the wizards
	    event user inherit from  sale rights
gamification: employee can give badge
google_service: resolve FIXME
hr: add specific rights
    manager can set a plan according to group on button
    anyone who can write on an employee can register a departure
hr_expense: set rights based on buttons
hr_holidays: an approver can make a summary report
hr_recruitment: recruiter can refuse a candidate
hr_timesheet: can use the wizard if can create a timesheet
l10n_eu_service: managers can create fiscal positions
mass_mailing: same group as on mass.mailing.list
membership: accountant can create invoice from membership
payment: accountant can create a link
	 as the source is an account.move
	 keep the payment.acquirer.onboarding.wizard to system user
	 only as it is called during company configuration
point_of_sale: PoS manager only can use wizards
	       never create closing_balance_confirm_wizard records
product_expiry: stock user has rights on stock.picking
product_margin: access from accounting menus
repair: same rules as for above models
sale: set ir.rule for self wizard only
      add rule from model introduced in payment to add salesman group
sale_crm: saleman can create a quotation from a lead
sale_coupon: any saleman can generate coupon
	     add self ir.rule
sale_product_configurator: salesman can select product variants
snailmail: employee can send letters
website: designers can write on website
website_crm_partner_assign: same rule as group on action
website_sale: sale ACL as for payment.acquirer.onboarding.wizard
website_slides: anyone can send invitation

base: base.language.*: allow employee (cf lang_install)
      change.password.user: can not read change password wizard of
      other users
      test.*: no access is needed

Courtesy of Damien Bouvy, William Andre and Antoine Prieëls for review
of acl
2020-02-04 17:54:18 +01:00
Thibault Delavallée 14648272da [ADD] mass_mailing_sms: support SMS in mass mailing
PURPOSE

SMS are a powerful marketing tool. For instance it is perfect to announce a
sale or to communicate a coupon code, to welcome a new customer in a fidelity
program, ...

Purpose of this task is to integrate SMS sending in batch in mass mailing. It
will use same mailing objects but sending SMS instead of emails. Some metrics
and flows will have to be slightly updated at the same time.

SPECIFICATIONS

Create a new application called "Mass SMS" that follows the structure of
mass_mailing application.

General guidelines

  * use the fa-comment icon for this module;
  * add a "Notification type" field to the mailings: email or sms. Set it
    invisible and set as domain from context when choosing mass mailing or
    mass sms application (menus / action specific);
  * adapt the metrics from Mass Mailing to SMS
    * sent = received = whether the SMS was sent or not;
    * opened => we don't have this information;
    * replied => we don't have this information;
    * clicks = from link tracker (no change of behavior);
    * bounced = SMS that failed to be delivered because the format is wrong;
    * exception = any issue when sending SMS;
  * keep the Mailing Lists menu, hide email related fields on contact model;
  * settings: hide the "Specific Mail Server" feature

Mailing form view

  * add an "SMS Content" tab between Mail Body and Options. In there, we should
    have the following fields:

    * content
    * opt-out link: provide a link to the Unsubscribe page. Make it as short
      as possible;
    * SMS Template

  * add an "SMS Text Message" Medium;

Mailing actions

  * add an "SMS Sent" smart button. Use the fa-comment-o icon and it should
    redirect to the same list views as the "Email sent" smart button and list
    the contacts to which an SMS was sent;
  * add a "Mobile" field in the list views of the "Email sent" smart button:
  * adapt the TEST button > Test Mailing modal to SMS (we should have 1 button
    for Email and 1 for SMS); update description;
    * default value for the Recipients field should be Name of the current
      user, work mobile/phone number;
    * If there are no Work Mobile/Phone numbers set on res.users, display
      (123)-456-7890 instead;
    * rename the Send Sample Mail button into Send Sample SMS;

  * adapt the SEND NOW button > Confirmation modal to SMS. Change the message
    into "This will send the SMS Text Message to all recipients. Do you still
    want to proceed?"
  * hide the following elements:  Subject, From, Reply to, Attachments, Mail
    Server, Mail Body tab; Opened, Replied;
  * adapt the label of the following "warnings" to SMS
    * x SMS Text Message(s) have been ignored and will not be sent.
    * x SMS Text Message(s) are in queue and will be sent soon.
    * x SMS Text Message(s) could not be sent.

Mailing kanban view

  * hide the following stats: https://nimb.ws/grvBn0: Opened, Replied;

Mailing list / contact management

  * following fields should be left empty: https://nimb.ws/3HBeJL: Opened,
    Replied;
  * when browsing through mailing lsits and contacts through the Mass SMS
    application, update actions and views to hide fields related to
    email and display only phone-related information;

UTM Campaign

  * form view > Related Mailings tab: the following fields should be left
    empty if notification type = SMS: https://nimb.ws/nfvr1O: Opened, Replied

Mass Mailing > Reporting (mail.trace.report model)

  * adapt the reporting based on the fact that we do not have the following
    metrics for SMS: Opened, Replied;

Mass Mailing > Configuration > Blacklist

  * do not display any email information (phone blacklist is about phone);
  * support phone blacklist. Phone blacklist is therefore a separate model
    from mail.blacklist to simplify management. It is included in sms sending
    process like mail blacklist when mailing in mass;

Opt-out and blacklist handling

  * we do support mailing lists because they could come from different sources
    and are a way to communicate with a specific audience (and not just a list
    we bought), e.g. subscribe to this list to be kept updated whenever this
    product is back in stock, or to receive results of this ...
  * if the SMSing is from a list, opt-out removes ourselves from the list;
  * if it is from the contact ==> Sent to blacklist;
  * allow to attach unsubscription links in sent SMS, redirecting to a new
    route in mass mailing SMS allowing quick unsubscribe and/or blacklist
    of phone numbers;

Error management

  * if the user clicks on Send Now / Schedule / Test and does not have enough
    credits, open the "Insufficient credits" modal in a lazy option (aka when
    having failed statistics linked to insufficient credits);
  * on the mailing, we however display this failure as :
    * a message on the mailing kanban view
    * a message on the top of the form view + same behavior as the mailing and
      "Could not be sent" https://www.screencast.com/t/BExgd1Gc;

LINKS

Task 1997464
PR #34424
Original SMS addition: Task 1922163 (4287481)
2019-08-12 12:00:22 +00:00