Commit Graph
3 Commits
Author SHA1 Message Date
XavierDo 6f43977a4e [REF] mail: improve message_post and message_notify API
Message post should always be called on a record (ensure_one). That way we
ensure posting a message is always done in a record's context with right
values computed (reply_to, followers, ...)

Message_notify can be called on record or on mail_thread and must have
partner_ids. It is based on the recently modified user_notification mechanism
and allow to notify a partner on a record or just to push him a message
(aka, not linked to a record).

Small performance improvement

  * browse recipients instead of search in _notify_email_recipients;
  * todo in future optimizations: mayybe be improve by searching on ids
    and is_blacklist immediately;

Related to task 1943901
Linked to PR #32404
2019-05-29 13:32:26 +00:00
Xavier-Do c9d173a3e7 [REF] mail, various: apply light code cleaning
Purpose of this commit is to clean some bits of code, notably calls to
message_post/log as well as notification methods. It will ease performance
improvement work.

Small optimization: account: read content after extension check

Parameter cleaning

 * use message log with kwargs instead of args;
 * remove message post after hook useless parameters;
 * remove _notify_email_recipients useless message parameter;
 * remove message_notify useless send_after_commit parameters;
 * remove message post params matching default values;

Other improvements

 * remove message_post commands support for partners and channels;
 * only calls message_post with ids list for channels and partners. We
   don't support mix of ids and command anymore to simplify code;
 * remove support of private discussion in mail.thread adding partners
   as recipients, as there is no use anymore;

Related to task 1943901
Linked to PR #32404
2019-05-29 13:32:26 +00:00
XavierDo cf505c3698 [ADD] mail_bot, im_livechat_mail_bot: add Odoobot, your new best friend
Purpose of this commit is to improve onboarding with a wow effect and a bot
to test the Discuss app. Otherwise new users have nobody to talk to. Retention
will be improved by both increasing interactions and onboarding of Discuss
features.

This commit adds a simple bot in discuss. It answers some questions, helps
users getting their hand on discuss and eases the onboarding.

In this version, the flow is quite simple, and only im_livechat adds some
logic in order to show canned response. The logic is contained in new
modules: mail_bot and im_livechat_mail_bot in order to keep everything
well separated. It also allows users to remove the mailbot if they do not
want to keep this functionality.

Odoobot will only answer if he is in the onboarding conversation (alone
with a user in a channel of type chat) or if a user pings odoobot.

Odoobot logic applies to both standard chatter / channel messages and
also transient messages (like help commands).

Specifications

 * 2 minutes after first sign in, users will receive a direct chat from
   Odoobot;
 * make Odoobot an archived partner;
 * scenario

  * Odoobot: "Hello, I'm here to help you discover chat features. Try
    answering me with an emoji :)";
  * User:  Send emoji
  * Odoobot: "Great! :) Did you notice that you can also send attachments,
    like a picture of your cute dog? Try it!"
  * Odoobot: "Not a cute dog, but you get it :) To access special features,
    start your sentence with "/" (I.E. /help)""
  * User: /help
  * Auto message then Odoobot: "Wow you're a natural! As a channel usually
    contain a lot of users, you can grab the attention with a ping. Try to
    ping me with @Odoobot!"
  * User: @Odoobot lorem ipsum

  * if Livechat installed

   * add 2 demo canned response so it does not look weird (like "Hello, how
    may I help you?" and "Have a nice day!")
   * Odoobot: "Perfect! <br> Try to type ":" to use canned responses."
   * User tries canned
   * Odoobot: "Good, you can customize your canned responses in the live chat
    application. <br><br> + réponse suivante"

 * Odoobot: "There's 3 different ways in Odoo to interact with your
   colleagues:  via this chat window, [img of chat window] via the Discuss
   application [img of Discuss app + icon on it] or via the chatter [img of
   the chatter]. Aaaaand that's it! Enjoy discovering Odoo! :)"
 * random answers to ping/bad answer

  * "Mmmmh I'm not sure what you mean.. Can you try again?"
  * "I'm afraid I don't understand. Sorry!"

 * when someone pings @OdooBot with no reason: Odoobot: Yaaaay that's me!
   [party emoji]
 * fun stuff to add for some answer

  * User: i love you / love
  * Odoobot: Aaaaaw that's really cute but, you know, bots don't work
    that way. You're too human for me! Let's keep it professional <3
  * User: Fuck
  * Odoobot: That's not a really nice thing to say, you know? I'm a bot but I
    have feelings, ok?! </3

This commit is linked to task ID 1838588 and PR #25075.
2018-08-10 13:33:28 +02:00