Issue
-----
Automatic assignation assign leads mostly based on country.
So far the country need to be set manually on the lead.
Solution
--------
Since we have the information on the website vistor
works, set the country on the lead from the visitor
website. Unless the visitor is link to a partner
with a country. In that case setting a country
will cancel the address sync from the partner to the lead.
closesodoo/odoo#59575
X-original-commit: eff2b357db179e6e62f3db58ca2d90cc61c3748f
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Use _for_xml_id to replace all the self.env.ref().read()[0]
This has the advantage of having a single point of control and to add
the fields filtering and model verification.
Add sudo for other operations on ir.actions.*
Purpose
=======
Whenever a visitor start a livechat session but finally close the session
without sending any messages, the livechat session is empty and stay in DB.
Livechat session counter counts all the sessions (with and without message)
but when opening the sessions tree view, the view is filtered by default on
session with messages. There is no reason to see the empty sessions as it
does not give any information (except "the visitor hesitated to start
livechat and finally did not" which is quite useless info)
The goal is to keep only sessions with messages.
When the visitor is closing the livechat window, if the session is empty,
the session should be deleted. But what happens if a visitor start a livechat
session, send no message and just leave the website without closing the
livechat window ? --> empty live chat session will remains in database.
The ir_autovacuum already handle the deletion of empty sessions to main a
clean DB.
Specifications
==============
- Apply 'with messages' domain on session count in the livechat channel view
- Apply 'with messages' domain on session count in the lead view
- Apply 'with messages' domain on livechat session view
- Remove With message filter
- Remove Without message filter
- If send message on a deleted session :
just tell the visitor that operator is not available anymore
AND delete livechat session cookie (as he waited 1 day to send a message)
Empty sessions becomes invisible : not possible for users to see empty session
(in count or in views) and cron is cleaning empty sessions every day.
This commit also adapts visitor session count and view accordingly.
Task ID: 2146962
PR #41065
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
If an operator executes the /lead commands, the visitor was not linked to the
lead. This commit fixed that. The visitor is now linked to the lead but the
visitor does not take the lead's name.
(As '/lead leadName' creates a lead with 'leadName' as name but not as contact
name and the visitor needs the contact name of the lead)
Task ID: 2081534
PR #38706closesodoo/odoo#41960
X-original-commit: 8c257a6219f72118af4e81c14fb2c6c9f320df17
Signed-off-by: David Beguin <dbeguin@users.noreply.github.com>
Only the livechat users can see the livechat sessions linked to the lead.
Task ID: 2081534
PR #38706
X-original-commit: 3ae0f1564cb64afc7c2d9be6a427b75e0f13acd0
Without demo data, for the odoo-master transifex project
closesodoo/odoo#41935
X-original-commit: dab7670b73506fb3a835695ee3bd735e0c5e5c2b
Related: odoo/enterprise#7287
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
To ease the marketing and lead follow up, a stat button about
livechat sessions of the lead (that comes from the website_visitor model)
is added to the crm.lead form view.
This button displays and redirect to a list of all the sessions
from all the visitors related to the lead.
Task ID : 2057428
PR #36180
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Thibault Francois