Purpose is to avoid having strong requirements on fields where it is not
really necessary. In this commit we consider now that a void odoobot_state
is the same as ``not_initialized`` key. It allows to remove both the default
and required parameters on the field.
Task ID 2233014
PR #49661
This commit attempts to improve the workflow of the OdooBot onboarding
tutorial, as well as the answer given by the bot while idle.
These changes come from watching how users interact with OdooBot. To
improve the user's experience, the following changes have been made:
1. Move the attachment to the end of the tour, as it is where most
people just close the bot.
2. Remove the quotation marks around commands that OdooBot tells the
user to type, like "/" or ":)", as some users try to actually type
the quotation marks too. Instead, use a light grey background around
the command that the user should type.
3. Some users ask OdooBot questions, but the responses they get are
useless. To solve this, use a message linking to the documentation or the
videos when:
- The user gives wrong answers twice for the same stage of the tour
- The user talks again when the tour is completed
- There's a question mark in the answer
To achieve this a "failed" state field is added on user model, allowing to
distinguish state in the bot workflow from state of answers (failed / not
failed).
Task ID: 2233014
PR #49661
PURPOSE
Clean posting process and improve mail.message definition and comprehension.
SPECIFICATIONS
In order to be more explicit subtype parameter is renamed to subtype_xmlid.
It therefore clearly indicates it should be a valid subtype Xml ID. Support
of ill formatted Xml IDs is removed because there is no reason to try to
add some random prefix. Give something that exists or go to hell, punk !
LINKS
Task ID 2071556
PR #38692
When .with_context() is called with a dictionary as 1st positional
argument, it will replace context (and not modify the referenced keys)
It may create bugs when losing the content of the context (e.g. remove
partner's language)
This is a partial merge of #36164 without the inventory part as
discussed.
closesodoo/odoo#36729
X-forward: 4717ccfa
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
Before this commit odoobot was appearing twice in mention
suggestions when talking to odoobot.
The initial need to be able to ping odoobot from everywhere led to the
override of channel_fetch_listeners. This is not usefull anymore.
This fix simply removes this override to avoid this problem since we
don't have a real use case where we need to ping odoobot in another
channel.
Task 1907142
closesodoo/odoo#28791
When creating a new user, the linked partner may not yet have an email address
(not mandatory field).
When logging in for the first time, after some time an error comes up
"Unable to post message, please configure the sender's email address."
While the user should set up an email, this popup coming from no specific action
is confusing.
With this patch, the message will be posted as the system (which has an email)
The user will be warned of having no email when trying to reply.
Closes#26601
1. Odoobot shouldn't talk to admin when demo data are installed
Odoobot will talk to a user on it's first connection, meaning that
a dev will see this chat window a lot. The state disabled is not a
real state but is explicit, the odoobot wont be initialized in this
case. It is still possible to test odoobot flow with demo user.
2. remove old odoobot image and update link
3. small improvements in odoobot answers
The current implementation of odoobot is stateless, making him a little dummy.
Adding a state on the user allow to be sure that the user don't skip a step,
or loop back to a previous step.
States also allows odoobot to repeat the question when the user don't give the
right answer.
A quick modification asked by FP before freeze, in order to change the field
type in time.
Purpose of this commit is to improve onboarding with a wow effect and a bot
to test the Discuss app. Otherwise new users have nobody to talk to. Retention
will be improved by both increasing interactions and onboarding of Discuss
features.
This commit adds a simple bot in discuss. It answers some questions, helps
users getting their hand on discuss and eases the onboarding.
In this version, the flow is quite simple, and only im_livechat adds some
logic in order to show canned response. The logic is contained in new
modules: mail_bot and im_livechat_mail_bot in order to keep everything
well separated. It also allows users to remove the mailbot if they do not
want to keep this functionality.
Odoobot will only answer if he is in the onboarding conversation (alone
with a user in a channel of type chat) or if a user pings odoobot.
Odoobot logic applies to both standard chatter / channel messages and
also transient messages (like help commands).
Specifications
* 2 minutes after first sign in, users will receive a direct chat from
Odoobot;
* make Odoobot an archived partner;
* scenario
* Odoobot: "Hello, I'm here to help you discover chat features. Try
answering me with an emoji :)";
* User: Send emoji
* Odoobot: "Great! :) Did you notice that you can also send attachments,
like a picture of your cute dog? Try it!"
* Odoobot: "Not a cute dog, but you get it :) To access special features,
start your sentence with "/" (I.E. /help)""
* User: /help
* Auto message then Odoobot: "Wow you're a natural! As a channel usually
contain a lot of users, you can grab the attention with a ping. Try to
ping me with @Odoobot!"
* User: @Odoobot lorem ipsum
* if Livechat installed
* add 2 demo canned response so it does not look weird (like "Hello, how
may I help you?" and "Have a nice day!")
* Odoobot: "Perfect! <br> Try to type ":" to use canned responses."
* User tries canned
* Odoobot: "Good, you can customize your canned responses in the live chat
application. <br><br> + réponse suivante"
* Odoobot: "There's 3 different ways in Odoo to interact with your
colleagues: via this chat window, [img of chat window] via the Discuss
application [img of Discuss app + icon on it] or via the chatter [img of
the chatter]. Aaaaand that's it! Enjoy discovering Odoo! :)"
* random answers to ping/bad answer
* "Mmmmh I'm not sure what you mean.. Can you try again?"
* "I'm afraid I don't understand. Sorry!"
* when someone pings @OdooBot with no reason: Odoobot: Yaaaay that's me!
[party emoji]
* fun stuff to add for some answer
* User: i love you / love
* Odoobot: Aaaaaw that's really cute but, you know, bots don't work
that way. You're too human for me! Let's keep it professional <3
* User: Fuck
* Odoobot: That's not a really nice thing to say, you know? I'm a bot but I
have feelings, ok?! </3
This commit is linked to task ID 1838588 and PR #25075.
Sébastien Theys