Commit Graph
469 Commits
Author SHA1 Message Date
Thibault Delavallée 17aa8679a0 [IMP] crm: do not set environment user as responsible of leads created through gateway
PURPOSE

Remove the alias setting option because it is a weird and hackish way to
proceed. We would prefer users to configure their alias through sales teams.
Improve alias configuration on teams.

SPECIFICATIONS

We do not want to explicitly set an user as responsible when an incoming email
creates a lead or an opportunity. We prefer that assignment is done either
automatically (scoring) or manually.

Using environment user would lead to set either root (gateway user - already
prevented) either alias owner (through alias_user_id) either user sending
email if email_from matches. Doing it also allows to exclude portal / public
users that would send an email to the mailgateway.

LINKS

Task ID-2414079
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
2021-01-05 11:15:28 +00:00
Thibault Delavallée ebbece6d55 [IMP] crm: synchronize teams use_lead and alias with setting
PURPOSE

Remove the alias setting option because it is a weird and hackish way to
proceed. We would prefer users to configure their alias through sales teams.
Improve alias configuration on teams.

SPECIFICATIONS

When changing "use leads" from CRM settings automatically regenerate apply this
option to all sales teams using opportunities. When de-activating it no team
should have this option activated as menus and options are hidden. When
activating it we consider that all teams should be upgraded by default.

LINKS

Task ID-2414079
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
2021-01-05 11:15:27 +00:00
Thibault Delavallée 1ee68e6119 [REF] crm: remove global lead alias
PURPOSE

Remove the alias setting option because it is a weird and hackish way to
proceed. We would prefer users to configure their alias through sales teams.
Improve alias configuration on teams.

RATIONALE

"​Incoming Emails" option has many flaws

  * it creates collision when you try to set an alias that is already used
    and it is not easy to find them back;
  * it has no default value (no sales team, no type, ...) and works through the
    'owner' field. This is set with the admin on activation of the feature
    which is not correct.  The admin is potentially not a salesperson. If you
    set the field to blank, you get leads without team and without assigned
    responsible.
  * this alias is not team-bound which thus asks the question: in which team
    should the lead ever go? To the first team? Why?

All this make it seem way healthier to handle this through the Sales Team.
=> By default, we'll already have one working with an alias.

If users really want a global lead alias it can be setup manually through
alias menu in configuration. Shortcut and default alias in crm are removed
but feature is still doable if requested.

SPECIFICATIONS

Remove the s "Incoming emails" setting that allows to setup a global alias for
leads / opportunities with a default value being 'contact'. Also remove related
alias data as it has no use anymore.

LINKS

Task ID-2414079
Sort of follow-up of Task ID-2373095.
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
2021-01-05 11:15:27 +00:00
ijas ahammedandThibault Delavallée 0b6a2ee5fb [FIX] crm: do not propagate lead phone to partner if formatting differs
With a recent commit[1], we fixed the issue of false warning while changing
the partner on lead. But that fix ignored the fact that the lead has an
automatic formatting that may lead to false warning.

Right way to detect a phone number change is
  * lead phone is different from partner phone;
  * lead formatted phone is different from partner formatted phone;

If those two conditions are met we are quite sure numbers are different and
not only differs in their formatting.

In this commit we also fix inverse of phone number. When updating lead phone
value we have to use the same heuristic to update partner phone value. That
was we avoid unnecessary partner update when only formatting differs.

Tests are added to ensure new behavior and that ribbon message is effectively
trig erred with correct content.

LINKS

Task ID-2390287

[1] - https://github.com/odoo/odoo/commit/d29862c1de6208f7fdb7c8104afe0d35241d130b

closes odoo/odoo#63521

X-original-commit: 5154f40544e7913f7bcd0ff73f034d111700f580
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Co-authored-by: Ijas Ahammed <ija@odoo.com>
Co-authored-by: Thibault Delavallée <tde@odoo.com>
2020-12-17 11:32:52 +00:00
Aurélien Warnon dd06e081b1 [FIX] web, crm: fix rainbowman when lead is marked as "won"
When you mark an crm.lead as "won" using the "mark as won" button, the user
will be shown a rainbowman under certain conditions. This happens notably
when you win your first lead.

This commit fixes the 'ir.actions.act_window_close' model to allow the
'effect' key within its readable fields (even if it's not a real field) which
is in turn picked up by the web client to display the infamous rainbowman.

At the same time, we add the tour that is testing the rainbowman of the crm app
in the test suite, since it was missing and never actually executed by the CI.
Some fixes were also necessary to make the test run properly.

Task ID-2394745

closes odoo/odoo#63259

X-original-commit: 47079f67f586adf45da15fc98dbc81571f7a9100
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-12-11 15:47:33 +00:00
Aurélien Warnon dd7b327eb5 [FW][FIX] crm: change default 'crm_alias_prefix' to 'contact'
This commit changes the default crm alias prefix from 'info' to 'contact'.

As the alias of the default sales team is configured to 'info', also having
'info' for the "crm_alias_prefix" setting was leading to an alias collision.

This change allows an easier configuration by the end user and avoids confusion
when first playing with your CRM settings.

Task 2373095

closes odoo/odoo#62025

X-original-commit: 31497e17e2369147fa40ab8b3f82cb2602ec9012
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Signed-off-by: awa-odoo <awa-odoo@users.noreply.github.com>
2020-11-19 14:51:49 +00:00
Nicolas Lempereur 35809389a6 [FIX] crm: show newly created meetings in calendar
When clicking on the stat button "Meetings" on a contact:

- before dac91bc18 (November 2019): only meetings with participant
  matching contact name are shown

- after dac91bc18 (November 2019): all meetings are shown => this was
  because the view was used to create new meeting, so it makes sense to
  see other meetings and not have a conflict.

- after 16206d72 (August 2020): only meeting of the contact are shown

- after 7449c8a6 and d11fb611 (November 2020): more complicated logic
  that will also show partner events, and child partner events.

Since August 2020, when you create a new event, since we are showing a
list of IDs at the time the button was clicked, the new event will not
appear unless you go back to the contact, then click on "Meetings" anew.

With this changeset, we still show a list of IDs, but add an alternative
to also show the events of the current partner (that should be in the
list of IDs, but will match new events).

opw-2374021
closes #61490

closes odoo/odoo#61690

X-original-commit: eb6e03908bfb6ed8bbe231da2a4422ec2e149834
Signed-off-by: Nicolas Lempereur (nle) <nle@odoo.com>
2020-11-12 17:41:06 +00:00
Martin TrigauxandXavier Morel 49838338e0 [FIX] *: sanitize action content reading
The open_action_with_context was not using _for_xml_id, producing an
error when reading the action content.

In open_action, the action_name was taken from the context and needs
sanity checks. Ensure only actions from the account module can be
read and only if the user has access to the target model.
This is a limitation of the previous behaviour but, at the moment, all
known calls are made refering to an action from the account module.
Limit the scope of this method while the 14.0 is still early to avoid
having a door open to ready any action, and difficult to close later.

Remove old action fetching from the context in create_move that is no
longer used.

closes odoo/odoo#61602

X-original-commit: a39e94f7e4dc74e850650ac90bbc5f85af130bc8
Related: odoo/enterprise#14695
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
Co-authored-by: Xavier Morel <xmo@odoo.com>
2020-11-10 16:04:29 +00:00
Jérémy Hennecart 054fb95d73 [IMP] crm: remove default PLS fields
The purpose is to ease the onboarding for the default CRM settings.
Now, we do not include any field by default and tags become an option
in the choice of fields apply to the computation.

task-2196200

closes odoo/odoo#48124

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-11-05 11:07:11 +00:00
Jérémy Hennecart 16908e9eac [FIX] crm: correctly recompute dynamic depends when emptying crm.pls_fields config parameter
When we clear the configuration parameter crm.pls_fields unlink method is
called. In order to have a correct dynamic compute based on this parameter
we need to re-evaluate the depends. This is done by overriding unlink of
ir.config_parameter, like already done at create and write.

Task-2196200

closes odoo/odoo#61293

X-original-commit: d04cc4df4ec28816aeb6d1d7c7fc0e547fd13fa5
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-11-03 16:43:37 +00:00
Goffin Simon 16d9ca17fc [FIX] crm: Opportunity Smart Button Incorrect Value
Steps to reproduce the bug:

- Let's consider a company contact C with two children CH1 and CH2
- Create an opportunity for CH1 and a subscription for CH2

Bug:

The count of opportunities in C was displaying 0 instead of 2

opw:237344

X-original-commit: d11fb611fed3a8541d03b7d3e49973ae7c16a768
2020-11-02 14:04:25 +00:00
Goffin Simonandnim-odoo 8ffac3464c [FIX] crm: Smart button for meetings not working
Steps to reproduce the bug:

- Let's consider a company contact C with two children CH1 and CH2
- Create a meeting for CH1 and a meeting for CH2

Bug:

The count of meetings in C was displaying 0 instead of 2

PS: set() is used to avoid to count several times the same event for a partner.

If for example CH1 and CH2 attend to the same event, only one event must be counted for the
parent C

opw:2360155

X-original-commit: 7449c8a6643477742616bf236f2f2c90aec68581
Co-authored-by: nim-odoo <nim@odoo.com>
2020-11-02 14:04:25 +00:00
Dharmraj Jhala aaa1f6c237 [FIX] crm: update 'Default Values' on alias while updating sales team
Whenever when change the 'Leads' of 'Pipeline' boolean field on sales team,
it should also update the linked alias. Mainly, if 'Lead' is checked, the
'Default Values' on the alias should also be updated.

It used to work before a recent refactoring (see commit [1] and [2] for more
information).

This commit adapts the changes done in refacotring and updates the alias values
while updating the sales team.

[1] - https://github.com/odoo/odoo/commit/7cfd364db54e88970ef51c798df3bd4df44222b3
[2] - https://github.com/odoo/odoo/commit/186cfb5ebd35d572d0f635cd7975de7cff0d1055

TaskId - 2357573

closes odoo/odoo#60008

X-original-commit: 0669ee36e195e8e0f98131219b59fcc5cba4cea7
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-10-14 14:26:57 +00:00
Thibault Delavallée c5a7b1f8a6 [IMP] crm: improve handle_salesmen_assignment performances
Handle salesmen allows to assign responsible to leads using a round robin like
algorithm. Currently a write on each lead is done to update its team and
responsible, even if number of leads is far greater than number of available
users to assign.

Current implementation can be simplified by doing one write per sales person
to assign on its batch of leads, or a single write if no salesmen has to be
assigned.

Performance counter on a mass convert wizard on 50 leads show that we gain
about 9% of queries (125 on 1471) with this simple optimization.

Task ID-2351604
PR #59084

closes odoo/odoo#59324

X-original-commit: 973a2998666813ca4fbe90f1b486c1b18091c4e7
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-10-06 17:38:01 +00:00
Thibault Delavallée 624f9f1a77 [FIX] crm: fix checking duplicates on dummy emails
Currently when trying to find duplicates of a lead with an email that
cannot be normalized and without partner, a crash appears as there is
no domain part to form a valid domain.

Fix it by returning a void set if no valid email and no valid partner
is set on the lead as we cannot determine any duplicate based on void
information.

closes odoo/odoo#59147

X-original-commit: 291db77cf09c6ee76373fd168f575fda28270467
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-10-05 16:25:08 +00:00
Thibault Delavallée 5f37bad75d [FIX] crm: remove unnecessary warning in phone format
In this commit we remove the warning logger when not being able to format
a phone number. Indeed this does not indicate there was a real issue.
It simply indicates that either the phone number is not parsable or not
matching given country format.

It happens in a lot of situation that phone numbers are not valid: bad
encoding, country mismatch due to {lead, task, ticket} / partner not always
being the same, ... This should not raise a server warning.

When using frontend SMS composer for phone number, a warning is displayed
to the user telling the number is probably incorrect. This is considered
as sufficient from UX point of view as it warns users. We do not think
we should warn admins that some data is incoherent in database.

This commit also

  * Revert "[FIX] crm: avoid linking demo leads with an unrelated partner"
    This reverts commit 2c94c4c81ffa171158586cd64828d27c537cd1d6
    -> having "invalid" data should be a valid use case of real life

  * Revert "[FIX] crm: get correct country for phone validation"
    This reverts commit a58f9fc154c038d72031b281e2bec2c0fc2915ba
    -> country of a lead comes from its partner if set but can be different.
    Same for phone numbers. Values on a lead after a compute are considered
    as complete. Sales persons could effectively have incoherent data on their
    form view but that is the result of what has been encoded.

Task ID-2325228

X-original-commit: cecc4ca6f02e599e193c3fa688bfcbd02ac0580b
2020-09-28 10:12:23 +00:00
David Beguin b9b65d7962 [FIX] crm: fix pls field config parameter and force depends recompute
The method _compute_probability has a dynamic depends, that depends on the
crm.pls_fields config parameter. When installing the DB, the depends is
evaluated. If the config parameter is modified afterwards, the depends is not
re-evaluated as the registry is not rebuilt.

The result is that when modifying the config parameter, if an optional
pls_field's value is modified on a record, the compute won't be triggered, as
that pls_field is not in the compute's depends.

This commit force to re-setup the registry after a modification (or the
creation) of the crm.pls_fields config parameter, in order to force the
depends of the _compute_probability method to be updated.

Task ID: 2341829

closes odoo/odoo#58165

X-original-commit: e95afbedc18d198454c7f66b523c4cafb19a4066
Signed-off-by: Raphael Collet (rco) <rco@openerp.com>
Signed-off-by: David Beguin <dbeguin@users.noreply.github.com>
2020-09-21 17:58:03 +00:00
David Beguin 1938552782 [IMP] crm: Disable pls cron and autoincrement frequencies when won/lost
Purpose
=======

Get rid of the cron.
Always have an up to date frequency table to compute lead probability.
Clean PLS code and ensure to remove unnecessary code

Specifications
==============

Disable the cron:
- Increment won and lost count for lead PLS params from frequency table at
  each won/lost
- The complete set of leads won't be recomputed anymore every day
- A lead probability will only be recomputed if one of the PLS parameter will
  be modified (stage_id, team_id + the ones checked in settings)
- No more onboarding phase : as frequency table is always up to date and only
  the modified leads are recomputed, we can drop this. (So even on onboarding,
  winning or losing a lead won't impact other leads, except the ones we modify
  manually afterwards)
- Add an button to force the recompute of all the lead probabilities
  (kind of reset) in the settings.

The cron has been disabled by default.
Users can know choose to reactivate it if they want to continue updating their
lead probabilities on a daily basis.

Code have been reorganised for better structure and understanding.
Some code parts have been factorised to be usable in both Live Increment and
Full Rebuild mode.

In this commit, we also update probabilities using only computes

Before this commit, _update_probability was called during write and create,
to ensure both probability and automated_probability were correct. That was
necessary because of onchanges and readonly field (automated_probability
was not given to the write method while saving after a change on the lead).

After this commit, we use the force_save tag on the readonly field
automated_probability. So we ensure that write always receives the new
automated_probability value and everything can be handled directly by the
compute. Also, we force the lead to start in automated probability mode.
So when creating a new lead, both probability and automated probability are
computed and aligned.
Finally, when winning a lead, we ensure that both probabilities are aligned
(=100), so that if user take the lead back to a previous stage, the
probabilities are correctly recomputed, and the lead will not be stuck to
100%.

Also, this commit applies some fix and minor changes listed here under:
- Ensure to have always positive frequencies
- Fix lost counts for team not set in pls computation
- optimise set_won : write only once per values

Finally, include tag in frequency table even if less than 50 occurences:

Due to refactoring in which we increment frequency table at each won/lost
instead of rebuilding the frequency table each day, the tags are never added
in frequency table.
This is due to the 50 occurence conditions that avoid to create the frequency
if we have less than 50 won or lost for a tag.

After this commit, we include the tag_ids in the frequency table, no matter
the number of occurences. But, during the PLS computation, we skip the tag
frequencies if the number of occurences for this tag is under 50.
This allows to have a complete vision on the tag frequencies, even for
small number of occurences.

Task ID : 2254543

X-original-commit: cd291b79eb2d2df80899867263ec71438ab8fe87
2020-09-14 15:54:27 +00:00
Anh Thao Pham (pta) 0e6bb2cecf [FIX] crm: fix res.partner creation from Leads
- Go to CRM > Settings and activate Leads
- Go to CRM > Leads and create 2 Leads with a different phone number
- Select the 2 created Leads and in Action menu, select Send email
- Make sure that "Lead/Opportunity: Mass Mail" is selected as template
- Send it
- Go to Contacts
2 Contacts have been created from the Leads, but both have the same phone number.

The issue comes from the override `default_get` of `res.partner` in crm module.
It is using `active_id` from context to fetch the Lead to populate Partner data.
This cannot work when several Leads are selected as the same `active_id` is used
for all of them.

opw-2333819

closes odoo/odoo#57638

X-original-commit: a84dcfb9475051082c6103f81bfa231ea50ed157
Signed-off-by: Anh Thao PHAM <kitan191@users.noreply.github.com>
2020-09-14 11:38:02 +00:00
Jérémy Hennecart d979ed0ea8 [FIX] crm: fix duplicate lead when mmr is desactived
Before when we tried to duplicate a lead without the mrr option
active, a traceback was raised.
If the MMR option was not activated, then the user was not be able to write
on some field because he was lacking the corresponding group. In this case,
the recurring_revenue and recurring_plan fields.

Now, when copying a lead, we purposefully set those fields to 0/False to
avoid a crash if the option is not enabled.

task-2325629

closes odoo/odoo#56927

X-original-commit: 1a5cc55dfeb03ad7d4a63a0286d5d33eaca3cbe2
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Signed-off-by: awa-odoo <awa-odoo@users.noreply.github.com>
2020-09-02 09:32:15 +00:00
Anh Thao Pham (pta) 08bede3d9d [FIX] crm: fix undesired meetings via partner's smart button
- Create a Meeting for Contact X
- Go to Contacts and open Contact X
The Meetings smart button shows 1, but when clicking on it,
all user & partner meetings are displayed.

opw-2320299

closes odoo/odoo#56753

X-original-commit: 70f441a7ee3d46f6ba25cf56529a972b9e7ab29e
Signed-off-by: Anh Thao PHAM <kitan191@users.noreply.github.com>
2020-08-28 15:56:01 +00:00
Anh Thao Pham (pta) 05a226c659 [FIX] crm: fix undesired opportunities via partner's smart button
- Create a Contact named "Alpha"
- Create another Contact named "Mister X" with "misterx@alpha.com" as email
- Go to CRM and create an Opportunity for Mister X
- Go to Contacts and open Alpha
The Opportunities smart button shows 0, but when clicking on it,
Mister X's Opportunity is displayed.

The Opportunity smart button displays a "crm.lead" view with a filter on partner_id.
The filter applies an "ilike" with the Contact's name on several fields of "crm.lead",
including "email_from".
As Mister X's email address contains Alpha's name, its opportunity is wrongly retrieved.

opw-2320299

closes odoo/odoo#56667

X-original-commit: 547cc14d7fc4f39a00bf7a05b781c1edfa050cf6
Signed-off-by: Anh Thao PHAM <kitan191@users.noreply.github.com>
2020-08-27 14:06:06 +00:00
Victor Feyens 273af078b1 [IMP] crm, pos_sale: improve crm.team statistics performance
PURPOSE

Improve performances of various Odoo code bits.

SPECIFICATIONS

Use a read_group to compute the opportunities_count & opportunities_amount,
like the other compute methods for statistics fields.

Do the same improvement in pos_sale when computing pos_order_amount_total.

LINKS

Task ID-2281297
PR odoo/odoo#53053
PR odoo/enterprise#11299

X-original-commit: 3e30b1e5c1aa25463848d82492f25002bcbf9154
2020-08-24 17:40:04 +00:00
Xavier-Do 5c33f1df58 [FIX] crm: get correct country for phone validation
Phone validation of crm_leads was using crm.lead country instead of partner
country code. This was leading to phone number of crm_case_16 coming from
an us partner validated as a uk phone number. (same problem applies for crm_case_14)

The problem was discovered in pre/post upgrade crawler test.

closes odoo/odoo#56348

X-original-commit: a58f9fc154c038d72031b281e2bec2c0fc2915ba
Signed-off-by: Xavier Dollé (xdo) <xdo@odoo.com>
2020-08-22 11:40:19 +00:00
Florimond Husquinet (fhu) c317232223 [ADD] mail_client_extension
This module provide routes to manage people, companies, and
leads from the outlook add-on. It could eventually be accessed by
add-ons for other mail clients.

closes odoo/odoo#44936

Signed-off-by: Xavier Morel (xmo) <xmo@odoo.com>
2020-08-21 14:47:37 +00:00
Martin Trigaux 6156f98288 [FIX] *: adapt action content retrieval
Use _for_xml_id to replace all the self.env.ref().read()[0]
This has the advantage of having a single point of control and to add
the fields filtering and model verification.

Add sudo for other operations on ir.actions.*
2020-08-17 09:09:02 +00:00
Jérémy Hennecart a895cfcded [IMP] crm: harmonize won triggers with rainbowman
PURPOSE

Make sure the Rainbowman animation is rightly triggered whichever way the user
marks the opportunity as won. Especially relevant for the onboarding as we want
to show the first rainbowman to users completing the tour.

SPECIFICATIONS

Now the rainbowman and its finely-tuned message are displayed to the user when
he uses the statusbar, mark lead as won using action buttons or drag and drop
a lead in the won stage in kanban view.

LINKS

Task ID-2287758
PR #54553
2020-08-17 06:42:28 +00:00
Aymane (ayt)andAurélien Warnon 62bda18d1a [IMP] crm,website_crm_partner_assign: small view improvements
This commit adds a few minor improvements to crm views:
- Add the crm.team currency on opportunity amounts on the crm.team kanban view
- Slightly reorganize "My Activities" view for increased usability
- Remove the "alias_user_id" field in the crm.team form view because it's a
  related technical field that is not supposed to be modified there.

Task #2314894

closes odoo/odoo#55940

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Co-authored-by: Aurélien Warnon <awa@odoo.com>
2020-08-14 13:32:01 +00:00
Patrick Hoste a54f3852d6 [IMP] crm: add recurring revenues feature
PURPOSE

Allow users to configure contract recurrences and Monthly Recurring Revenues
on Opportunities they're trying to close. One short revenues are not sufficient
to cover real life use cases of CRM revenu analysis.

SPECIFICATIONS

Adds an option in the settings to activate the recurring revenue feature.
This feature is set on an opportunity to indicate a revenue that could be
perceived over time. This time indicator is set by the crm.recurring.plan
model in which the number of months is determined.

By default some plans are added in data. When using plans, revenues are
computed across the plan months.

LINKS

Task ID-2283052
odoo/odoo#54194
odoo/enterprise#12423
odoo/upgrade#1463

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-08-14 12:59:30 +00:00
Patrick Hoste 8066ab4348 [REF] crm: update revenue fields names
PURPOSE

Link field name with their content.

SPECIFICATIONS

This commit changes the field name "expected_revenue" into "prorated_revenue"
and the field name "planned_revenue" into "expected_revenue".

Indeed content of those fields evolved since their first naming. Their content
is not what the field name indicates. Better rename those fields to understand
code flow inside CRM.

LINKS

Task ID-2283052
odoo/odoo#54194
odoo/enterprise#12423
odoo/upgrade#1463
2020-08-14 12:59:27 +00:00
Thibault Francois 3f0597a432 [FIX] crm: prevent data loss during conversion to opportunity
PURPOSE

Avoid automatic partner finding and update on lead to erase too much data.

RATIONALE

On crm.lead, the address fields, email_from and phone, are computed field
since saas-13.3 based on the partner_id. Previously they were synchronized
with an onchange on partner_id which was never triggered during automatic
flows on the lead.

Now computed field are triggered each time the partner_id is written.

Problems

- If someone uses the mass conversion with the action "Use existing partner
  or create", the partner is found for each lead with the method
  _find_matching_partner. This method can find any partner with a name that
  contains the lead name, the lead contact_name or partner name. It can find
  wrong partner. Previously, only the partner was changed and the contact
  information remained on the lead. Now, all the information are erased with
  the wrong partner information.

- If at creation all the address information are set and the partner_id
  as well, the address field from the partner won't be synchronized.
  The lead will end up with the address information we forced.
  During the conversion to opportunity, the partner_id defined on the
  lead, will be written again. It will trigger the synchronization
  of the address field on the lead. Those info can be incomplete or wrong
  You will end up with a data loss.

SPECIFICATIONS

Tell _find_matching_partner to match partner only based on exact email address
in the case of mass convert. Avoid fuzzy matching based on name likeliness.

During opportunity conversion, don't write the partner_id if the partner is
already the one set on the lead.

LINKS

Task ID-2316828
PR #55825
X-original-commit eed0a31e1e2c428c94dae4703c9575534a49ec1d
X-original-PR #55194

closes odoo/odoo#55838

X-original-commit: e82b5a92f44709592b25fa66d9555d64abef1ec9
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-08-13 07:43:29 +00:00
Thibault Francois 6ea7a9a975 [FIX] crm_lead: improve synchronization between lead and partner_id
PURPOSE

Distinguish synchronization of partner values on lead: address fields (all
or none), classic fields (propagate if set) and special cases (names-alike).

SPECIFICATIONS

Follow up of https://github.com/odoo/odoo/commit/f8179007f9aa662be7318edeb18426ea1c906c15

Context: many fields are now synchronized from the partner_id: address fields
as well as other contact fields. A first commit 9c9f477f04e8f4ee9b18092fe894890c2ab31b58 kept the value
from the lead if the value from the partner was empty. This lead to mixed
address fields.

A second commit fixed that behavior f8179007f9aa662be7318edeb18426ea1c906c15 by taking the value from
the partner only when it was set.

Problem: This erases too much information.

```
>>> lead.partner_name
'testtest'
>>> partner_id.name
'testtest@mailinator.com'
>>> partner_id.parent_id
res.partner()
>>> partner_id.is_company
False
>>> lead.write({'partner_id': partner_id.id})
>>> lead.partner_name
False
```

We indeed need a consistent address but for the other fields we want to keep
the maximum of data.

SOLUTION

For the address fields, take all the values from the partner if one of the
address fields is defined, otherwise keep the information defined on the lead.
For all the other fields keep the lead information if the partner information
is empty.

LINKS

Task ID-2316828
PR #55825
X-original-commit https://github.com/odoo/odoo/pull/55194/commits/f53fba6663a34e8e6b13354dde3dc225f5814de3
X-original-PR #55194

X-original-commit: b136df8530279a54c9be96beeea9bdda01643000
2020-08-13 07:43:28 +00:00
Fabien Pinckaers f130bb90aa [IMP] crm: improve first steps onboarding copy writing
PURPOSE

Improve user experience by improving copy writing of tour steps and first
encountered screens.

SPECIFIFCATIONS

Improve Pipeline empty list help to be more catchy and help users doing their
first opportunity related steps.

Improve tour copy writing.

LINKS

Task ID-2316699
PR #55604
2020-08-10 08:20:17 +00:00
Thibault Delavallée 656e322be8 [FIX] crm: convert values given to computed fields
Followup of 9c9f477f04e8f4ee9b18092fe894890c2ab31b58 and f8179007f9aa662be7318edeb18426ea1c906c15

In some cases (notably event_crm addon in 13.4) a country record is propagated
instead of a country ID; converting as write values ensure we always deal with
IDs in all cases.

Also add some tests to cover more test cases. Notably phone and email behavior
in 13.3 compared to other fields. For example phone is kept is partner's phone
is void. It may leads to inconsistencies (partner US, Belgian phone number).
We think it is better to keep values and let salesmen change them than
voiding values customer gave.

PR #55390
Task ID-2311981

closes odoo/odoo#55412

X-original-commit: a26735f516e48acb77e234862e17e29be71d7d1d
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-08-04 15:08:57 +00:00
Thibault Delavallée e3b9ad64f6 [FIX] crm: do not propagate void email / phone of partner to lead
Consider a lead with valid email and/or phone. Some process assign a partner
to it, like mass convert. This partner has no email and/or phone. We should
not void lead values for email and/or phone, as this is information loss.

This is a followup of 89ca89ca92 . Test cases are added to try to
avoid future regressions.

Task ID 2311981
PR #54619

X-original-commit: 0b69d98cf4cbd2c99d7c3fb510e324f49652eea5
2020-08-04 15:08:56 +00:00
Thibault Francois 1aaed1ce64 [FIX] crm: select a partner on lead keep old value
FIXUP of 9c9f477f04e8f4ee9b18092fe894890c2ab31b58
         [FIX] crm_lead: do not erase computed field based on partner

Don't erase the field on the lead if you emptied the field partner_id
but erase them if you select a partner_id that have empty value
for the corresponding field
otherwise you end up with mixed address field.

Make an exception for the phone and the email_from
Keep the value from the lead if the partner_id has no value
for those field

X-original-commit: ed3979f84e65ebfa9534f12196a8fa41cade8370
2020-08-04 15:08:56 +00:00
Thibault Francois e6cb48b7e4 [FIX] crm_lead: do not erase computed field based on partner
Issue:
When you write partner_id = False on a lead
it erase all the values computed based on the res.partner
this lead to data loss during the conversion to opportunies
by the lead assignation process

Solution:
Revert to v13.0 behavior, don't erase the value
of the address, phone, email when the partner is set to
False

+ Fix typo in method name

X-original-commit: 21db6cf93fea7d07ec4a8655fc6030a177abc36f
2020-08-04 15:08:56 +00:00
Krupal Oza c7ae1d2cb5 [FIX] crm: apply threshold for leads/opportunities in merge wizard
Purpose of this task is to prevent merging of opportunities when
a regular (non super) user selects more than five records.

This commit limits total number of recorrds to be merged, up to maximum
five leads / opportunities for non superuser environment, and raises a
UserError otherwise explaining the threshold limit.

closes odoo/odoo#55024

Task-id: 2256126
X-original-commit: c25d7654f250c888cea84c20af16b2a32cc5b365
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-07-28 07:51:44 +00:00
Lavish Chhatwani 29c39dab3b [FIX] crm : prevent a false positive warning ribbon for phone on lead
In the lead, we compute the phone number to make it formatted to match
with the international phone number format.

Before this commit, this formatted number was used for comparison with
partner's phone (which is not formatted), and so, even if both the
numbers are same, the warning ribbon appears due to different formats
which is not correct behavior.

This commit fixes the issue by comparing both the formatted number to
remove the false positive warning ribbon and thus making sure that it
appears only when there actually is a difference between lead's phone
and the phone number set on partner.

Task Id-2274752

closes odoo/odoo#54942

X-original-commit: d29862c1de6208f7fdb7c8104afe0d35241d130b
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-07-27 08:03:19 +00:00
Andrea Grazioso (agr-odoo) 0645b7efa9 [FIX] crm: prevent having portal user as salesman
1. set a Sales team and add an alias
2. create a contact (customer) with an email and grant them portal
access (under the action)
3. Odoo creates a portal user
4. use the email of the contact to send an email to the alias set under
the sales team

An opportunity is created but the sales person assign to that
opportunity is the customer.

This will revert user if the user has no access to crm.lead

opw-2288442

closes odoo/odoo#54217

X-original-commit: a3fdff3dd9cc38b432b93a7cd4387cb7c38b8d06
Signed-off-by: Nicolas Martinelli (nim) <nim@odoo.com>
2020-07-08 11:06:42 +00:00
Pierre Collinet (pic) f844b47757 [IMP] crm: Allow CRM users to easily see and process their To-Do list
General Purpose : Introduce a new "My Activities" view so that CRM
users can easily overview and process their To-Do list

- new button in "My Activities" tree view : Send Email
Purpose: allow users to send email in one click to the client

- new button in "My Activities" tree view : Send SMS
Purpose: allow user to send sms in one click to the client

- new button in "My Activities" tree view : Snooze
Purpose: easily Snoozes the activity for 7 days
--> today + 7d if deadline < today
--> deadline + 7d if deadline >= today

- New view crm_case_tree_view_my_activities to show "My Activities"
Purpose: Use this view so that CRM users can have a "To Do List"
Domain of this action is : crm.lead, type = opportunity
Filter is : My Activities (at least an activity assigned to me)

- Rename filter "assigned_to_me" to  "My Activities"

- Change crm_case_tree_view_oppor to be clearer for the user.
Purpose: allow the user to have an good idea of what he has to do in
a view.
Remove all decorations set on the CRM tree views
Add the widget remaining_days to the field activity_date_deadline
Add the field activity_ids with the widget list_activity

- New menu item and corresponding act_window to display the new views

Task ID 2243124
Community PR odoo#51537

closes odoo/odoo#53376

X-original-commit: 2382c01956feda617b7d207d1bc4d69de1e8b6b3
Related: odoo/enterprise#11314
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-06-22 07:33:44 +00:00
Martin Trigaux 80e97e98ce [IMP] *: use named placeholders in translated message
When more than one parameter is present in a message, it helps the
translation to use named placeholder. This way, the order can be
changed. It also helps the comprehension of the message.
2020-06-18 13:03:34 +02:00
Thibault Delavallée 574dd61351 [HACK] crm: allow ordering on my activities deadline
RATIONALE

Activities are a way to organize our daily pipe. Notably in a sales pipeline
salesmen may have multiple leads with activities to perform in the next few
days. We would like to be able to have a list view displaying a list of leads
with "my" deadline, and to order leads based on this field.

PURPOSE

As activities are linked to records through a one2many and as my activities
are only a subset of those activities, it is impossible to store a field
on lead model. Indeed it would depend on the current user which makes storing
it impossible.

However ordering on a column in list view asks for a stored field. As it is
not possible, this commit proposes to hijack the web client and search of lead
model in order to allow it.

SPECIFICATIONS

Introduce a activity_date_deadline_my field, computed and searchable that
behaves like activity_date_deadline. It is filtered on current user activities
instead of being global to the record activities. "My" deadline is the earliest
deadline of my activities, even in the past.

Ordering through web client calls search_read with an order parameter set.
Search_read then calls search. In this commit we therefore override search
to intercept a search without count with an order on activity_date_deadline_my.
In that case we do the search in two steps.

First step: fill with deadline-based results

  * Perform a read_group on my activities to get a mapping lead_id / deadline
    Remember date_deadline is required, we always have a value for it. Only
    the earliest deadline per lead is kept.
  * Search leads linked to those activities that also match the asked domain
    and order from the original search request.
  * Results of that search will be at the top of returned results. Use limit
    None because we have to search all leads linked to activities as ordering
    on deadline is done in post processing.
  * Reorder them according to deadline asc or desc depending on original
    search ordering. Finally take only a subset of those leads to fill with
    results matching asked offset / limit.

Second step: fill with other results. If first step does not gives results
enough to match offset and limit parameters we fill with a search on other
leads. We keep the asked domain and ordering while filtering out already
scanned leads to keep a coherent results.

All other search and search_read are left untouched by this commit to avoid
side effects. Search_count is not affected by this commit.

As web client order availability is simply based on field being stored we
have to allow hijacking its value. A new option 'allow_order' is added that
display the order icon in list view column headers. It allows calling
search_read with an order based on the column but nothing more. Using it
on a not-stored field will give a warning log and ORM ignores it by default.

LIMITATIONS

At least following limitations apply

  * search on "my activities" gives a list of ids that is used for searching
    and ordering. It means that having too much activities on a given user can
    result in poor performances.
    -> we consider that activities assigned to a given user should be kept
    under control. Leads with activities for a given user should be a small
    subset of leads without activities.
  * ordering on activity_date_deadline_my always put those records on the top
    (deadline asc or desc) whatever the actual ordering of order items given
    to search. This is done to avoid complex implementation where deadline
    would be used to order records within groups ordered by another field.
    -> for example: order = 'priority DESC, activity_date_deadline_my ASC'
    actually behaves like 'activity_date_deadline_my ASC, priority DESC'.

WARNING

This implementation is a hack. It has been done by professionals. Do not try
to do it at home.

More seriously this is hackish and should be avoided. IN our case we consider
that the use of activities in sales pipeline is mainly driven by "my activities
deadline", which is not necessarily the case with longer processes like tasks.

Moreover user tests tend to show that this feature could be interesting. It
will improve quality of Odoo CRM and its adoption by improving its daily
use. A framework solution has to be found. Until this is done we keep this
hack and hope it is not duplicated in other applications.

LINKS

Task ID 2276011
Prepares Task ID 2243124 (My activities in CRM)
PR #52232

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-06-11 15:17:52 +00:00
Pierre Collinet (pic) f1c99a60fa [IMP] crm: improve onboarding tour of module CRM
Add an autocomplete for opportunity name. If no name is set when a customer is
selected set the name partner_id.name's Opportunity

Change help title and subtitle to be more explicit. Change title from "Create
an opportunity in your pipeline" to "Create opportunities to keep an eye on
all your ongoing sales talks." Concerning subtitle, if a valid
and active email alias is found : Emails sent to ALIAS@address automatically
create opportunities.

Improve crm onboarding tour text messages and display.

Change menuitem from Teams to Team Pipelines to be more explicit. Update
the corresponding act_window name in the sales_team module.

Make the "schedule an activity" button bigger (100% of the div) and highlight
the entire Schedule button box.

Update test tours accordingly. Since quick create opportunity form is updated
the tests were failing. Reason is a trigger on input:first trying to detect
the field "name". This is not the case after this commit's changes.

Task ID 2226563
Community PR #51587
2020-06-11 12:26:45 +00:00
Thibault Delavallée 99c2c2ee1e [REF] digest: move template to QWeb
PURPOSE

Make digest email and tips more appealing. The goals of these tips are

  * to encourage the adoption of other apps (Did you know ?);
  * to make Odoo look more fun (Fun tips and tricks, young and dynamic style);
  * to show social proof and increase trust (emphasis on already existing
    projects / customers to);

SPECIFICATIONS

Digest now use qweb views instead of a standard mail.template record for
rendering as

  * template is very custom;
  * probability of breaking it while edition the mail template is high;
    it is easier to maintain and extend in qweb;
  * only body was really used, other mail-related fields were not used;

We therefore remove the mail template data and the field used for it on
the digest model. Template is now forced to a Qweb view.

We can also remove the template_id field. Indeed we think that having
different templates for digests is a really advanced use case we do not
want to support.

Finally kpis and action computation is rewritten. It now returns an unique
structure containing all information in a more neutral way, holding values
for 3 columns. Purpose is to be less date-oriented in data construct and
allow people to use digest qweb template to display a 3-columns KPIs content
even if not related to yesterday / last 7 days / last 30 days.

LINKS

Task ID 2197417
Community PR odoo/odoo#51619
Upgrade PR odoo/upgrade#1256
2020-06-04 15:20:08 +00:00
Nicolas Martinelli 2725e80ab2 [FIX] crm: default partner lang
- Create a lead and set a language
- Convert to opportunity and choose 'Create a new customer'

The new customer created doesn't have the language of the lead set.

This is more logical to set the same language to the new customer.

opw-2270321

closes odoo/odoo#52376

X-original-commit: 1999c68ff4eb382019c92064d9285411314a39be
Signed-off-by: Nicolas Martinelli (nim) <nim@odoo.com>
2020-06-03 15:21:48 +00:00
Yannick Tivisse f27baf0c94 [FIX] crm: Fix singleton error 2020-05-25 12:44:14 +00:00
std-odoo 89ca89ca92 [IMP] crm: allow editing phone and email of the lead
PURPOSE

Get rid of email / phone behavior on lead that is hard to understand: if
and contact is set fields are readonly, if not they are editable.

SPECIFICATIONS

We want to be able to edit them if a partner is set. If we write on the
email/phone of the lead, it should write on the partner (and vice-versa).

Even a Falsy value is propagated to the customer. Reason is that if you update
a contact information, it should be available for all other records. Setting
a void value probably means you want to stop contacting this contact. This is
now also propagated.

SIDE NOTE: MOBILE FIELD

Mobile field is a bit different. Main phone contact field is phone, and is
placed in the main contact section of the lead view. Mobile is under a more
technical / detailled tab and is not completely synchronized with the partner.
Like zip, city or country, changing partner updates lead information but
changing lead values does not propagate those to the customer. Those fields
can be used for deal-specific information if needed.

Statistics: 5k crm.lead use mobile for 80k active records which means it is
a "lesser field".

LINKS

Task ID 2207636
PR odoo/odoo#48395
Upgrade PR odoo/upgrade#1025
2020-05-18 15:03:29 +00:00
David Beguin 0cc6a76891 [IMP] crm: improve automated probability cron
Purpose
=======

Update Lead Probability CRON is currently running in a single transaction
and is locking lead table for too long.
This task aim to improve the performance of the cron by:
- reducing the number of update (instead of updating one by one the leads,
  update all lead with same value to update)
- Making it multi-transactional (to avoid locking table during
  the whole process)

Spec
====

- compute probability and automated probability values with only 2 decimals
  (needed to compare new and old probability + to avoid too many values
  in the group by probability)
- Group the leads to update by Probability value (rounded by 2 decimals)
  Note : This commit doesn't change the field definition to avoid migration.
- Update leads by batch of limited number (=step), to avoid transaction to take
  too long. After each batch execution, commit to unlock the table before
  continuing with next batch.

Task ID: 2224677

closes odoo/odoo#51310

X-original-commit: ee346936efc6cabce14cb73223ecd2e6a0cc1e3f
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-05-15 08:35:35 +00:00
Jorge Pinna Puissant a63a314f20 [FIX] crm: update email alias when crm setting is modified.
-Configure alias on sales team;
-Send email, opportunity is created for sales team;
-Enable leads on CRM settings and enable leads for sales team;
-Send email to alias, lead is created for sales team;
-Disable leads in CRM settings;
-Send email to sales team alias;

Before this commit a lead is created even those these have been disabled
in CRM settings and you cannot access this menu anymore.

Now, an opportunity is created for sales team.

opw-2244379

closes odoo/odoo#50943

X-original-commit: 3e9f07e8fe2f31b66087db4b0fc274df2e6253c8
Signed-off-by: Jorge Pinna Puissant (jpp) <jpp@odoo.com>
2020-05-15 07:50:39 +00:00