Warn user and alias responsible when model creation fails on incoming
message due to alias mis-configuration.
Alias custom default values that references archived or deleted records can
prevent the record to be created when receiving an email.
Unfortunately, correcting values on the fly has too many downsides:
- as the value cannot come from nowhere, we would probably end up with
corrupted record like a task without a project
- as errors are silent, lots of suboptimal record could be created before it
is corrected
- as the code would have to deal with different kind of updates, it would be
heavily depend on the framework meaning additional maintenance cost
- the attempt made had also a performance cost by using savepoint which we
want to avoid
For all those reasons, we have decided to warm the user rather than trying to
solve the problem automatically.
The users are warned:
- through a bounce email sent to the sender and alias responsible
- in the alias interface through an alias status present in the list and the
form view
Technical notes:
- They are multiple kind of errors: error in the message (ex.: user not
authorized to send to a specific alias), error in the alias (ex.: dangling
reference in alias_defaults), other error (ex: technical error like a
service unavailable when receiving the message). Here, we want only to detect
alias error and skip other errors. So rather than doing a big try except around
_message_route_process, we have selected the spot where we should detect alias
error:
-- in _alias_get_error_message where we distinct a message error from an alias
error
-- in inside _message_route_process where record are created using
alias_defaults (custom values with reference to record that might have been
deleted since the alias creation)
- In test, we call mail.thread message_process with sudo as it is the case in
real use case (processed when fetching mail). It is needed as in some test
alias status are modified.
Task-2675209
closesodoo/odoo#101019
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Right now on few business objects (like leads, invoices, tasks, helpdesk
tickets etc) creation message contains
* subtype description;
* generic creation message;
This looks like multiple creation message on chatter after creation of the
record as you generally have "Task Created - Task created" (subtype description
then generic message).
This happens when we provide custom subtype on creation by by overriding
`_creation_subtype` method.
This commit fixes the issue by only using provided creation subtype and
removing default body. If creation subtype is not provided default creation
message is posted as before.
In this commit we also fix subtype for Lead/Opportunity creation and make
it generic ('Lead/Opportunity created') to avoid inconsistent behavior.
Finally some cleaning is made in method naming. Semi followup of 92e9e84b63
LINKS
Task ID-2288458
PR odoo/odoo#56631
PR odoo/enterprise#12707closesodoo/odoo#56688
X-original-commit: 2ebbeb4b5443c6405dd9a3b202a1eee9c5c67ebb
Related: odoo/enterprise#12728
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
PURPOSE
Since v13 some commits added code in mail thread file. This file is already
quite long and keeping it organized allow to understand its content.
SPECIFICATIONS
Some methods defined on mail.thread may actually be called on models
not inheriting from mail.thread . Instead of having model methods on mail
thread receiving a records parameter it seems better to have those available
directly on BaseModel.
Move static_message_track on BaseModel in models.py. This method is now called
_mail_track, to be coherent with othe rmail-related naming. It is used in
accounting to track values in line model that does not inherit from mail.
thread. Update accounting accordingly (followup of d862965).
Move _message_get_default_recipients_on_records in models.py. Renaming it
_message_get_default_recipients() allow to be compatible with current behavior
and current override available in some addons (like CRM, event, ...).
Move _notify_get_reply_to_on_records in models.py. Renaming it
_notify_get_reply_to() allows to be shorter and coherent.
Move _alias_check_contact_on_record in models.py. Renaming it
_alias_check_contact_() allows to be shorter and coherent. Its override in
hr is also moved on BaseModel.
LINKS
Task ID-2327096 (code cleaning)
PR #56631
X-original-commit: f5df1ed912455e5ed52a65df3149f30a9d424de0
Pierre-Yves Dufays