diff --git a/addons/live_support/live_support_view.xml b/addons/live_support/live_support_view.xml
index 55b46232a40..a9fb12e3fa0 100644
--- a/addons/live_support/live_support_view.xml
+++ b/addons/live_support/live_support_view.xml
@@ -59,7 +59,22 @@
                     </div>
                     <field name="are_you_inside" invisible="1"/>
                     <label for="user_ids" colspan="2"/>
-                    <field name="user_ids" readonly="1" nolabel="1" colspan="2"/>
+                    <field name="user_ids" readonly="1" nolabel="1" colspan="2" widget="many2many_kanban">
+                        <kanban>
+                            <field name="name"/>
+                            <templates>
+                                <t t-name="kanban-box">
+                                    <div>
+                                        <div class="oe_group_details" style="min-height: 40px">
+                                            <img t-att-src="kanban_image('im.user', 'image', record.id.value)"
+                                                class="oe_avatar oe_kanban_avatar_smallbox" style="float:left; margin-right: 10px;"/>
+                                            <h4><field name="name"/></h4>
+                                        </div>
+                                    </div>
+                                </t>
+                            </templates>
+                        </kanban>
+                    </field>
                     <label for="script" colspan="2"/>
                     <field name="script" readonly="1" nolabel="1" colspan="2"/>
                     <label for="button_text" colspan="2"/>
diff --git a/addons/live_support/security/ir.model.access.csv b/addons/live_support/security/ir.model.access.csv
index 8b4833bbf5a..3b846cb3461 100644
--- a/addons/live_support/security/ir.model.access.csv
+++ b/addons/live_support/security/ir.model.access.csv
@@ -1,5 +1,6 @@
 id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
 access_ls_chann1,live_support.channel,model_live_support_channel,,1,0,0,0
 access_ls_chann2,live_support.channel,model_live_support_channel,group_live_support,1,1,1,0
+access_ls_chann3,live_support.channel,model_live_support_channel,group_live_support_manager,1,1,1,1
 access_ls_message,live_support.im.message,web_im.model_im_message,portal.group_anonymous,0,0,0,0
 access_im_user,live_support.im.user,web_im.model_im_user,portal.group_anonymous,1,0,0,0
\ No newline at end of file