diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md
index a281cf63870..23f2305fd57 100644
--- a/.github/ISSUE_TEMPLATE.md
+++ b/.github/ISSUE_TEMPLATE.md
@@ -8,3 +8,4 @@ Expected behavior:
 
 Video/Screenshot link (optional):
 
+Support ticket number submitted via odoo.com/help (optional):