diff --git a/addons/web/static/src/css/base.css b/addons/web/static/src/css/base.css
index abe91bedef4..54ba44f2473 100644
--- a/addons/web/static/src/css/base.css
+++ b/addons/web/static/src/css/base.css
@@ -1884,20 +1884,8 @@ ul.oe-arrow-list li.oe-arrow-list-selected .oe-arrow-list-after {
 }
 
 /* Dialog traceback cases */
-.openerp .oe_expandcase {
-    background: transparent url(/web/static/src/img/expand.gif) 0 50% no-repeat;
-    margin-top:10px;
-}
-.openerp .oe_collapsecase {
-    background: transparent url(/web/static/src/img/collapse.gif) 0 50% no-repeat;
-    margin-top:10px;
-}
-.openerp .oe_case_head{
-    padding-left:18px;
-    margin-top:5px;
-}
 .openerp .oe_error_detail{
-    display:none;
+    display:block;
 }
 .openerp .oe_error_send{
     display:block;
@@ -1908,18 +1896,10 @@ ul.oe-arrow-list li.oe-arrow-list-selected .oe-arrow-list-after {
 }
 .openerp .oe_fielddiv{
     display:inline-block;
-}
-.openerp .oe_fielddiv label{
-    /*  width:20%; */
-    float:left;
-    text-align:right;
-}
-.openerp .oe_fielddiv div{
-    width:79%;
-    float:right;
+    width:100%;
 }
 .openerp .oe_fielddiv input[type=text],textarea{
-    width:200px;
+    width:100%;
 }
 /* for Alignment center */
 .openerp .oe_centeralign{
diff --git a/addons/web/static/src/js/chrome.js b/addons/web/static/src/js/chrome.js
index df56bff9a7b..87d996a65e0 100644
--- a/addons/web/static/src/js/chrome.js
+++ b/addons/web/static/src/js/chrome.js
@@ -214,16 +214,8 @@ openerp.web.ServerError = openerp.web.Dialog.extend({
         });
 
         if (!self.session.has_pwc) {
-            $('.oe_error_send').html('<span><a href="http://www.openerp.com/support-or-publisher-warranty-contract" target="_blank">Unsupported/Community Version</a></span>');
+            $('.oe_error_send').html('<span>You have an unsupported version. <a href="http://www.openerp.com/support-or-publisher-warranty-contract" target="_blank">Click here</a> to get support & maintenance service.</span>');
         }
-
-        dialog.$element.find('.oe_expandcase').each(function() {
-            var $this = $(this);
-
-            $this.click( function() {
-                $this.next().toggle().prev().toggleClass("oe_expandcase oe_collapsecase");
-            });
-        });
     }
 });
 
diff --git a/addons/web/static/src/xml/base.xml b/addons/web/static/src/xml/base.xml
index c5ffedd157b..7ab3a5a2d83 100644
--- a/addons/web/static/src/xml/base.xml
+++ b/addons/web/static/src/xml/base.xml
@@ -1347,33 +1347,30 @@
 </t>
 <t t-name="DialogTraceback">
     <form>
-        <div class="oe_expandcase">
-            <span class="oe_case_head"><t t-esc="'Let me fix it'" /></span>
-        </div>
+        <div class="oe_error_send">
+            <div>
+                <div class="oe_centeralign"><b>OpenERP Enterprise Contract.</b></div>
+                <div><br/>Your request will be sent to OpenERP and OpenERP Enterprise team will reply you shortly.<br/></div><br/>
+                <div>
+                    <label>Summary:</label><br/>
+                    <input id="issuename" type="text" class="oe_fielddiv"/>
+                </div><br/><br/>
+                <div>
+                    <label>Description:</label><br/>
+                    <textarea id="explanation" rows="6"></textarea>
+                </div><br/><br/>
+                <div>
+                    <label>What you did:</label><br/>
+                    <textarea id="remark" rows="6" ></textarea>
+                </div>
+                <div align="right"><br/><input type="button" value="Send To OpenERP Enterprise Team" id="button_send_error"/></div>
+            </div>
+        </div><br/>
         <div class="oe_error_detail oe_error_fix">
             <pre><t t-esc="error.message"/></pre>
             <hr/>
             <pre><t t-esc="error.data.debug"/></pre>
         </div>
-        <div class="oe_error_send">
-            <div>
-                <div class="oe_centeralign"><b>OpenERP Enterprise Contract.</b></div>
-                <div><br/>Your request will be sent to OpenERP and OpenERP Enterprise team will reply you shortly.<br/></div>
-                <span class="oe_fielddiv">
-                    <label>Summary:</label><br/>
-                    <input id="issuename" type="text"/>
-                </span><br/><br/>
-                <div class="oe_fielddiv">
-                    <label>Description:</label><br/>
-                    <textarea id="explanation" rows="6"></textarea>
-                </div><br/><br/>
-                <div class="oe_fielddiv">
-                    <label>What you did:</label><br/>
-                    <textarea id="remark" rows="6" ></textarea>
-                </div>
-                <div><br/><input type="button" value="Send To OpenERP Enterprise Team" id="button_send_error"/></div>
-            </div>
-        </div>
     </form>
 </t>
 <t t-name="SelectCreatePopup">