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[IMP] rating, project, im_livechat: improve handling of ratings

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RATING

Rating texts currently have a negative skewness. Indeed apart top rating
all ratings have a negative feeling. In this commit we update them
to match more closely a 1-5 range from dissatisfied to satisfied, ok being
the middle value.

PROJECT

Filter customer rating were taking in account ratings from first e-mail
instead of current satisfaction.

IM LIVECHAT

Livechat did not catch feedbacks without comment.

Task ID-2439720
COM PR odoo/odoo#66992
ENT PR odoo/enterprise#16757
This commit is contained in:
ram
2021-04-26 14:10:20 +00:00
committed by Thibault Delavallée
parent a40b52edf4
commit ddf7195ae3
12 changed files with 71 additions and 27 deletions
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addons/project/data/mail_template_data.xml
+2 -2
View File
@@ -66,12 +66,12 @@
</td>
<td>
<a href="/rate/${access_token}/3">
<img alt="Not satisfied" src="/rating/static/src/img/rating_3.png" title="Not satisfied"/>
<img alt="Okay" src="/rating/static/src/img/rating_3.png" title="Okay"/>
</a>
</td>
<td>
<a href="/rate/${access_token}/1">
<img alt="Highly Dissatisfied" src="/rating/static/src/img/rating_1.png" title="Highly Dissatisfied"/>
<img alt="Dissatisfied" src="/rating/static/src/img/rating_1.png" title="Dissatisfied"/>
</a>
</td>
</tr>