diff --git a/addons/knowledge/data/article_templates.xml b/addons/knowledge/data/article_templates.xml index 49f5409ac3b..3afdf4eb417 100644 --- a/addons/knowledge/data/article_templates.xml +++ b/addons/knowledge/data/article_templates.xml @@ -7,81 +7,79 @@ Hello there ,

- This is where you and your team, can centralize your - - Knowledge + + This is where you and your team can centralize your + Knowledge + and best practices! 🚀 - and best practices! 🚀

-
+


Diving in

- This private page is for you to play around with it.
Ready to give it a spin? + This private page is for you to play around with.
+ Ready to give it a spin?

- - Try the following 👇 - + Try the following 👇

-
-
+


Got it? Now let's try advanced features 🧠

@@ -89,21 +87,21 @@
  • Use - /template - to insert a template box. Need to re-use its content? + /template + to insert a + + template + + box. Need to re-use its content?
    • @@ -114,112 +112,104 @@

    Hello there, I am a template 👋
    - Use the buttons on the top-right of this box to re-use my content. + Use the buttons at the top-right of this box to re-use my content.
    No more time wasted! 🔥 -

    -
    +


    -
    +
    - +
    Odoo Survival Guide
    pdf
    -
    -
    +
    -
    +


    Want to go even faster? ⚡️ -
    +     +
    + Access Articles - by opening the - Command Palette - (Ctrl + k/⌘ + k) then search through articles by starting your query with " - ?". + by opening the + + Command Palette + + (Ctrl + k/⌘ + k) then search through articles by starting your query with + "?".

    -
    +


    Navigation Basics 🐣

    👈 See the - Menu + + Menu + there, on the left?

    Those are your - - Articles. - + Articles.

    - Each of them can be used both as: + Each of them can bu used both as:

    @@ -227,17 +217,17 @@ To change the way - Articles + Articles are organized, you can simply Drag & Drop - them. + them

    -
    -

    Who has access to what? 🕵️‍♂️

    +


    +

    Who has access to what? 🕵️

    @@ -245,105 +235,115 @@ Articles are stored into different + Sections: - - Sections - - :

    - And again, to move an - Article - from a - Section - - to the other, - - just - Drag & Drop + And again, to move an + + Article + + from a + + Section + + to another, just + + Drag & Drop + + it. - - it.

    - A good workflow is to write your drafts in Private and, once done, move it from + A good workflow is to write your drafts in - Private + Private + + and, once done, move it from + + Private to - Workspace + + Workspace + to share it with everyone.

    - - And voilà, it is that simple. -
    - 🚀 -     + And voilà, it is that simple.

    -
    +

    + 🚀 +

    +


    To be sure to stay updated, follow us on - Twitter, - YouTube - - or - - Facebook. + Twitter, + + + YouTube + + + or + Facebook.

    diff --git a/addons/knowledge/data/knowledge_data.xml b/addons/knowledge/data/knowledge_data.xml index fb3a7bd9f26..1656785ed0a 100644 --- a/addons/knowledge/data/knowledge_data.xml +++ b/addons/knowledge/data/knowledge_data.xml @@ -6,142 +6,117 @@ ❓

    - HR FAQ -
    + + HR FAQ +

    -
    +


    - - Expense Policy - + + Expense Policy +
    Who do I need to address if I need office supplies? -

    Instead of setting up complicated processes, - we prefer to let our employees buy whatever they need. + we prefer to let our employees buy whatever they need. Just fill in an expense and we will reimburse you.

    -
    +


    Why has my expense not been reimbursed? It has been accepted.

    - - The Accounting team handles all payments on Fridays afternoon. -
    - If 2 weeks have passed and you are still waiting to be paid, get in touch with them. -     + The Accounting team handles all payments on Fridays afternoon. +
    + If 2 weeks have passed and you are still waiting to be paid, get in touch with them.

    -
    -

    - Car Policy -

    +


    +
    + + Car Policy + +
    How do I know which model I can order or not? -

    - Our catalog can be found here and is updated every 2 years. If you do not manage to find the specific model you are looking for, - contact our Fleet Officer. + + Our catalog can be found here and is updated every 2 years. + If you do not manage to find the specific model you are looking for, + + + contact our Fleet Officer +

    -
    +
    - +
    Car_Catalog.png
    png
    -
    -
    +
    -
    +


    Who can drive my car?

    - + Your car can be driven by you, your spouse and by any person living under the same roof as long as they have a valid permit. - -
    +

    -
    +


    - - - Leaves & Time Off - + + Leaves & Time Off
    What do I have to do if I cannot work?

    - - Please refer to the chart below. -
    -
    -     + Please refer to the chart below.

    +


    - - - An hour or two (medical appointment, ...) - - -
    + An hour or two (medical appointment, ...)     		- - Let your Team Leader know in advance. - -
    + Let your Team Leader know in advance.
    - - - A day or less - - -
    + A day or less     		- - Inform HR and your Team Leader. - + Inform HR and your Team Leader.
    - - Absent for more than a day - + Absent for more than a day - - See a doctor and send us the sick note. - + See a doctor and send us the sick note.
    -

    - -
    -

    +


    write @@ -151,37 +126,34 @@ 🤩

    - Sales & Marketing + + Sales & Marketing +

    We decided to gather all relevant documentation here to make sure all resources were easy to access.

    -
    +


    - +
    - - SALES + + SALES - + MARKETING
    - PlaybookArticle -
    -     		PlaybookArticle BrandAssetsArticle
    -

    -
    -

    +


    write @@ -195,78 +167,79 @@

    Compiled below are tips & tricks collected among our veterans to help newcomers get started. We hope it will help you sign deals. 🔔

    -
    +


    Prospection Templates 👌

    -
    +


    - PRO TIP: + PRO TIP - From a lead, use the 📗 button in the chatter to find this article and autocomplete your email with this template. + : From a lead, use the 📗 button in the chatter to find this article and autocomplete your email with this template.

    -
    -

    Hey ProspectName,

    +

    Hey ProspectName,

    I was doing some research online and found your company.
    Considering we just launched ProductName, I was thinking you would be interested. -
    -
    +

    +

    Could you please let me know on which number I could reach you so that we could get in touch?
    - It should not be longer than 15 minutes. + It should not take longer than 15 minutes.

    Talk to you soon,
    YourName

    -
    +


    -
    +


    - - PRO TIP: - - From a lead, use the 📗 button in the chatter to find this article and autocomplete your description with this qualification template. + PRO TIP: From a lead, use the -
    + 📗 button in the chatter to find this article and autocomplete your description with this qualification template.

    -

    Prospect Qualification

    -
    -

    - 1. Company -

    -
      -
    • Background
      • -
    • Size
      • -
    • Estimated Revenues
      • -
    • Pain Points
      • -
    -
    -

    - 2. Contact -

    -
      -
    • Job Position
      • -
    • Email
      • -
    • Phone
      • -
    -
    +

    Prospect Qualification

    +


    +
      +
    1. + Company +
      2. +
    2. +
        +
      • Background
        • +
      • Size
        • +
      • Estimated Revenues
        • +
      • Pain Points
        • +
      +
      3. +
    3. + Contact +
      4. +
    4. +
        +
      • Job Position
        • +
      • Email
        • +
      • Phone
        • +
      +
      5. +
    +


    -
    +


    The 5 Commandments 🙏

      @@ -277,10 +250,7 @@ All my activities will always be encoded in our CRM
    1. - - I - will only sell a project if I am convinced it can be a success - + I will only sell a project if I am convinced it can be a success
    2. I will not steal prospects from colleagues @@ -289,7 +259,7 @@ I will not waste time and energy bad-mouthing competitors
    -
    +


    Tips to close more deals 🤝

      @@ -300,62 +270,71 @@ Identify the pain points and offer clear solutions
    • - Prepare your demos in advance and integrate the prospect's use case into it + Prepare your demos in advance and integrate the prospect's use case into it
    -
    +


    Company Abbreviations 📚

    - You may have heard those a million times and yet you are not entirely sure of what it means. -
    - Here is a quick recap for you to shine during the next meeting. -
    -
    +

    + You may have heard those a million times and yet you are not entirely sure of what it means. +
    + Here is a quick recap for you to shine during the next meeting. +

    - MRR + MRR - Monthly - Recurring - Revenues (subscriptions, ...) + + Monthly + Recurring + Revenues + (subscriptions, ...) +
    - NRR + NRR - Non-Recurring - Revenues (consultancy services, ...) + + Non-Recurring + Revenues + (consultancy services, ...) +
    - USP + USP - Unique - Selling - Proposition: Advantage that makes you stand out from the competition. + + Unique + Selling + Proposition: + Advantage that makes you stand out from the competition. +
    - Q1,2,3,4 + Q1,2,3,4 - Nth - Quarter of the fiscal year. + Nth + Quarter of the fiscal year.
    - E.g. Q4 starts on Oct. 1 and ends on Dec. 31. + E.g. Q4 starts on Oct. 1 and ends on Dec. 31.
    -
    +


    write @@ -364,10 +343,7 @@ Brand Assets 🎨 -

    - Brand Assets -
    -

    +

    Brand Assets

    Please submit a request for assistance to the Marketing Team if you fall into one of the following: @@ -391,45 +367,38 @@ - Make sure to comply as - - you will represent - our - brand. -
    - If in doubt, get in touch with us. + Make sure to comply as + you will represent our brand.
    + If in doubt, get in touch with us. -
    +


    Logo

    - Here are logos that you can use at your own convenience. + Here are logos that you can use at your own convenience.
    They can also be shared with customers, journalists and resellers.

    -
    +
    - +
    Odoo Logo
    -
    jpg
    +
    JPG
    -
    -
    +
    -
    -

    - Usage -

    +


    +

    Usage

    • - Do not recreate the Logo from scratch, use these ones + Do not recreate the Logo from scratch, use these ones
    • Logos should only be used in the colors provided @@ -438,8 +407,8 @@ Always include sufficient clear space around the logo
    -
    -

    Brand Name Rules

    +


    +

    Brand Name Rules

    YourCompany is very proud of its brand image. @@ -451,41 +420,45 @@

    - Do + + Do +

    • - Capitalize the word - YourCompany, except if it's part of an URL -
      - e.g.: website/company + + Capitalize the word + YourCompany, + except if it's part of an URL e.g. website/company +
    • - Always type - - YourCompany - - in the same font size and style as the content of the text + + Always type + YourCompany + in the same font size and style as the content of the text +
    • - Write it without any article (the - YourCompany, - a - YourCompany - , ...) + + Write it without any article + (the YourCompany, a YourCompany, ...) +
    -

    - Do Not + + Do Not +

    • - Pluralize the trademark (e.g. - - YourCompanies) + + Pluralize the trademark (e.g. + YourCompanies) +
    • Use the logo instead of the word inside sentences @@ -498,13 +471,13 @@ -
      +


      "About Us" Template

      Use this template whenever you have an announcement to make.

      -
      +


      @@ -517,20 +490,21 @@
      info@yourcompany.com

      -
      -

      YourCompany is proud to announce that...

      -
      +


      - About YourCompany: YourCompany is team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems. + YourCompany is proud to announce that... +

      +


      +

      + About YourCompany: YourCompany is a team of passionate people whose goal is to improve everyone's life through disruptive products. + We build great products to solve your business problems.
      Our products are designed for small to medium size companies willing to optimize their performance.

      -
      +


      -
      -
      -
      +


      write