diff --git a/addons/mail/static/src/audio/deafen_new_01.mp3 b/addons/mail/static/src/audio/deafen_new_01.mp3
new file mode 100644
index 00000000000..b26bda69f56
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diff --git a/addons/mail/static/src/audio/deafen_new_01.ogg b/addons/mail/static/src/audio/deafen_new_01.ogg
new file mode 100644
index 00000000000..32b21123b9f
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diff --git a/addons/mail/static/src/audio/dm_01.mp3 b/addons/mail/static/src/audio/dm_01.mp3
deleted file mode 100644
index 71f600e8c62..00000000000
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diff --git a/addons/mail/static/src/audio/dm_01.ogg b/addons/mail/static/src/audio/dm_01.ogg
deleted file mode 100644
index 4d6a381aaab..00000000000
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diff --git a/addons/mail/static/src/audio/mute_1.mp3 b/addons/mail/static/src/audio/mute_1.mp3
new file mode 100644
index 00000000000..fce9babe72a
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diff --git a/addons/mail/static/src/audio/mute_1.ogg b/addons/mail/static/src/audio/mute_1.ogg
new file mode 100644
index 00000000000..3f8019f8f94
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diff --git a/addons/mail/static/src/audio/ptt_push_1.mp3 b/addons/mail/static/src/audio/ptt_push_1.mp3
new file mode 100644
index 00000000000..ae58993ce21
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diff --git a/addons/mail/static/src/audio/ptt_push_1.ogg b/addons/mail/static/src/audio/ptt_push_1.ogg
new file mode 100644
index 00000000000..9d1cf7b2b2e
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diff --git a/addons/mail/static/src/audio/ptt_release_1.mp3 b/addons/mail/static/src/audio/ptt_release_1.mp3
new file mode 100644
index 00000000000..3bcedd2c7ee
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diff --git a/addons/mail/static/src/audio/ptt_release_1.ogg b/addons/mail/static/src/audio/ptt_release_1.ogg
new file mode 100644
index 00000000000..5250cb7bd61
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diff --git a/addons/mail/static/src/audio/undeafen_new_01.mp3 b/addons/mail/static/src/audio/undeafen_new_01.mp3
new file mode 100644
index 00000000000..9de8fc36b0b
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diff --git a/addons/mail/static/src/audio/undeafen_new_01.ogg b/addons/mail/static/src/audio/undeafen_new_01.ogg
new file mode 100644
index 00000000000..837932f9d22
Binary files /dev/null and b/addons/mail/static/src/audio/undeafen_new_01.ogg differ
diff --git a/addons/mail/static/src/audio/unmute_1.mp3 b/addons/mail/static/src/audio/unmute_1.mp3
new file mode 100644
index 00000000000..f7fac0ac815
Binary files /dev/null and b/addons/mail/static/src/audio/unmute_1.mp3 differ
diff --git a/addons/mail/static/src/audio/unmute_1.ogg b/addons/mail/static/src/audio/unmute_1.ogg
new file mode 100644
index 00000000000..89533eb238b
Binary files /dev/null and b/addons/mail/static/src/audio/unmute_1.ogg differ
diff --git a/addons/mail/static/src/models/rtc/rtc.js b/addons/mail/static/src/models/rtc/rtc.js
index 100cc8e346f..d419eb72a0e 100644
--- a/addons/mail/static/src/models/rtc/rtc.js
+++ b/addons/mail/static/src/models/rtc/rtc.js
@@ -97,6 +97,7 @@ registerModel({
     recordMethods: {
         async deafen() {
             await this._setDeafState(true);
+            this.messaging.soundEffects.deafen.play();
         },
         /**
          * Removes and disconnects all the peerConnections that are not current members of the call.
@@ -200,6 +201,7 @@ registerModel({
         },
         async mute() {
             await this._setMuteState(true);
+            this.messaging.soundEffects.mute.play();
         },
         /**
          * Resets the state of the model and cleanly ends all connections and
@@ -259,6 +261,7 @@ registerModel({
         },
         async undeafen() {
             await this._setDeafState(false);
+            this.messaging.soundEffects.undeafen.play();
         },
         async unmute() {
             if (this.audioTrack) {
@@ -267,6 +270,7 @@ registerModel({
                 // if we don't have an audioTrack, we try to request it again
                 await this.updateLocalAudioTrack(true);
             }
+            this.messaging.soundEffects.unmute.play();
         },
         /**
          * @param {Boolean} audio
@@ -1164,7 +1168,7 @@ registerModel({
                 browser.clearTimeout(this._pushToTalkTimeoutId);
             }
             if (!this.currentRtcSession.isTalking) {
-                this.messaging.soundEffects.pushToTalk.play({ volume: 0.3 });
+                this.messaging.soundEffects.pushToTalkOn.play();
                 this._setSoundBroadcast(true);
             }
         },
@@ -1183,7 +1187,7 @@ registerModel({
                 return;
             }
             if (!this.currentRtcSession.isMute) {
-                this.messaging.soundEffects.pushToTalk.play({ volume: 0.3 });
+                this.messaging.soundEffects.pushToTalkOff.play();
             }
             this._pushToTalkTimeoutId = browser.setTimeout(
                 () => {
diff --git a/addons/mail/static/src/models/sound_effects/sound_effects.js b/addons/mail/static/src/models/sound_effects/sound_effects.js
index b46353ceba2..8e2511b5eea 100644
--- a/addons/mail/static/src/models/sound_effects/sound_effects.js
+++ b/addons/mail/static/src/models/sound_effects/sound_effects.js
@@ -16,6 +16,10 @@ registerModel({
             default: insertAndReplace({ filename: 'channel_04_out' }),
             isCausal: true,
         }),
+        deafen: one('SoundEffect', {
+            default: insertAndReplace({ filename: 'deafen_new_01' }),
+            isCausal: true,
+        }),
         incomingCall: one('SoundEffect', {
             default: insertAndReplace({ filename: 'call_02_in_' }),
             isCausal: true,
@@ -24,17 +28,33 @@ registerModel({
             default: insertAndReplace({ filename: 'channel_01_out' }),
             isCausal: true,
         }),
+        mute: one('SoundEffect', {
+            default: insertAndReplace({ filename: 'mute_1' }),
+            isCausal: true,
+        }),
         newMessage: one('SoundEffect', {
             default: insertAndReplace({ filename: 'dm_02' }),
             isCausal: true,
         }),
-        pushToTalk: one('SoundEffect', {
-            default: insertAndReplace({ filename: 'dm_01' }),
+        pushToTalkOn: one('SoundEffect', {
+            default: insertAndReplace({ filename: 'ptt_push_1' }),
+            isCausal: true,
+        }),
+        pushToTalkOff: one('SoundEffect', {
+            default: insertAndReplace({ filename: 'ptt_release_1' }),
             isCausal: true,
         }),
         screenSharing: one('SoundEffect', {
             default: insertAndReplace({ filename: 'share_02' }),
             isCausal: true,
         }),
+        undeafen: one('SoundEffect', {
+            default: insertAndReplace({ filename: 'undeafen_new_01' }),
+            isCausal: true,
+        }),
+        unmute: one('SoundEffect', {
+            default: insertAndReplace({ filename: 'unmute_1' }),
+            isCausal: true,
+        }),
     },
 });