diff --git a/addons/crm/models/crm_lead.py b/addons/crm/models/crm_lead.py
index 0d64ebf943c..06798b750dd 100644
--- a/addons/crm/models/crm_lead.py
+++ b/addons/crm/models/crm_lead.py
@@ -1285,15 +1285,18 @@ class Lead(models.Model):
             help_title = _('Create a new lead')
         else:
             help_title = _('Create an opportunity to start playing with your pipeline.')
-        alias_record = self.env['mail.alias'].search([
-            ('alias_name', '!=', False),
-            ('alias_name', '!=', ''),
-            ('alias_model_id.model', '=', 'crm.lead'),
-            ('alias_parent_model_id.model', '=', 'crm.team'),
-            ('alias_force_thread_id', '=', False)
-        ], limit=1)
-
-        if alias_record.alias_domain and alias_record.alias_name:
+        alias_domain = [
+            ('company_id', '=', self.env.company.id),
+            ('alias_id.alias_name', '!=', False),
+            ('alias_id.alias_name', '!=', ''),
+            ('alias_id.alias_model_id.model', '=', 'crm.lead'),
+        ]
+        # sort by use_leads, then by our membership of the team
+        alias_records = self.env['crm.team'].search(alias_domain).sorted(
+            lambda r: (r.use_leads, self.env.user in r.member_ids), reverse=True
+        )
+        alias_record = alias_records[0] if alias_records else None
+        if alias_record and alias_record.alias_domain and alias_record.alias_name:
             sub_title = Markup(_('Use the <i>New</i> button, or send an email to %(email_link)s to test the email gateway.')) % {
                 'email_link': Markup("<b><a href='mailto:%s'>%s</a></b>") % (alias_record.display_name, alias_record.display_name),
             }
diff --git a/addons/crm/tests/test_crm_lead.py b/addons/crm/tests/test_crm_lead.py
index 4f3d406b193..3e975ffb5bc 100644
--- a/addons/crm/tests/test_crm_lead.py
+++ b/addons/crm/tests/test_crm_lead.py
@@ -654,6 +654,70 @@ class TestCRMLead(TestCrmCommon):
         # self.assertFalse(new_team.alias_id.alias_name)
         # self.assertFalse(new_team.alias_name)
 
+    @users('user_sales_manager')
+    def test_crm_team_alias_helper(self):
+        """Test that the help message is the right one if we are on multiple team with different settings."""
+        # archive other teams
+        self.env['crm.team'].search([]).active = False
+
+        self._activate_multi_company()
+        team_other_comp = self.team_company2
+
+        user_team_leads, team_leads, user_team_opport, team_opport = self.env['crm.team'].create([{
+            'name': 'UserTeamLeads',
+            'use_leads': True,
+            'member_ids': [(6, 0, [self.env.user.id])],
+        }, {
+            'name': 'TeamLeads',
+            'use_leads': True,
+            'member_ids': [],
+        }, {
+            'name': 'UserTeamOpportunities',
+            'use_leads': False,
+            'member_ids': [(6, 0, [self.env.user.id])],
+        }, {
+            'name': 'TeamOpportunities',
+            'use_leads': False,
+            'member_ids': [],
+        }])
+
+        self.env['crm.lead'].create([{
+            'name': 'LeadOurTeam',
+            'team_id': user_team_leads.id,
+            'type': 'lead',
+        }, {
+            'name': 'LeadTeam',
+            'team_id': team_leads.id,
+            'type': 'lead',
+        }, {
+            'name': 'OpportunityOurTeam',
+            'team_id': user_team_opport.id,
+            'type': 'opportunity',
+        }, {
+            'name': 'OpportunityTeam',
+            'team_id': team_opport.id,
+            'type': 'opportunity',
+        }])
+        self.env['crm.lead'].with_user(self.user_sales_manager_mc).create({
+            'name': 'LeadOtherComp',
+            'team_id': team_other_comp.id,
+            'type': 'lead',
+            'company_id': self.company_2.id,
+        })
+
+        # archive our team one by one and check that we have the correct help message
+        teams = [user_team_leads, team_leads, user_team_opport, team_opport, team_other_comp]
+        for team in teams:
+            team.alias_id.sudo().write({'alias_name': team.name})
+
+        for team in teams:
+            with self.subTest(team=team):
+                if team != team_other_comp:
+                    self.assertIn(f"<a href='mailto:{team.display_name}'>{team.display_name}</a>", self.env['crm.lead'].sudo().get_empty_list_help(""))
+                else:
+                    self.assertNotIn(f"<a href='mailto:{team.display_name}'>{team.display_name}</a>", self.env['crm.lead'].sudo().get_empty_list_help(""))
+                team.active = False
+
     @mute_logger('odoo.addons.mail.models.mail_thread')
     def test_mailgateway(self):
         new_lead = self.format_and_process(