diff --git a/addons/im_livechat/im_livechat_data.xml b/addons/im_livechat/im_livechat_data.xml
index 8394d25c16d..7a97ae788e1 100644
--- a/addons/im_livechat/im_livechat_data.xml
+++ b/addons/im_livechat/im_livechat_data.xml
@@ -56,5 +56,25 @@
         </record>
 
 
+        <!-- Smiley for rating to be displayed in the conversation -->
+        <record id="im_livechat_rating_0" model="im_chat.shortcode">
+            <field name="source">:rating_0</field>
+            <field name="substitution">&lt;img src='/rating/static/src/img/rating_0.png'/&gt;</field>
+            <field name="description">Rating Smiley Bad</field>
+        </record>
+
+        <record id="im_livechat_rating_5" model="im_chat.shortcode">
+            <field name="source">:rating_5</field>
+            <field name="substitution">&lt;img src='/rating/static/src/img/rating_5.png'/&gt;</field>
+            <field name="description">Rating Smiley Okay</field>
+        </record>
+
+        <record id="im_livechat_rating_10" model="im_chat.shortcode">
+            <field name="source">:rating_10</field>
+            <field name="substitution">&lt;img src='/rating/static/src/img/rating_10.png'/&gt;</field>
+            <field name="description">Rating Smiley Good</field>
+        </record>
+
+
     </data>
 </openerp>
\ No newline at end of file
diff --git a/addons/im_livechat/static/src/js/im_livechat.js b/addons/im_livechat/static/src/js/im_livechat.js
index 7841e3b7803..07ee22002ae 100644
--- a/addons/im_livechat/static/src/js/im_livechat.js
+++ b/addons/im_livechat/static/src/js/im_livechat.js
@@ -267,6 +267,7 @@
             return openerp.session.rpc("/rating/livechat/feedback", {uuid: uuid, rate: this.rating, reason : this.reason}).then(function(res) {
                 if(close){
                     self.trigger("feedback_sent"); // will close the conversation
+                    self.conversation.send_message(_.str.sprintf(_t("I rated you with :rating_%d"), self.rating), "message");
                 }
             });
         }
diff --git a/addons/rating/views/rating_view.xml b/addons/rating/views/rating_view.xml
index 417b34ed452..ec5ae2f143e 100644
--- a/addons/rating/views/rating_view.xml
+++ b/addons/rating/views/rating_view.xml
@@ -7,14 +7,13 @@
             <field name="arch" type="xml">
                 <kanban create="false" class="oe_background_grey">
                     <field name="rating"/>
+                    <field name="res_id"/>
+                    <field name="res_model"/>
                     <field name="res_name"/>
                     <field name="create_date"/>
                     <field name="partner_id"/>
                     <field name="rated_partner_id"/>
                     <field name="feedback"/>
-                    <!-- those 2 are required to redirect to the view form object, in JS -->
-                    <field name="res_id"/>
-                    <field name="res_model"/>
                     <templates>
                         <t t-name="kanban-box">
                             <div class="oe_kanban_card oe_kanban_global_click">