From c5021c95f1d502de80c1465252b4d969aabb0c04 Mon Sep 17 00:00:00 2001
From: "rpa (Open ERP)" <rpa@tinyerp.com>
Date: Fri, 16 Jul 2010 16:11:21 +0530
Subject: [PATCH 1/2] [IMP]: mail_gateway: Added a function field in mailgate
 message to provide a better visual display for case history like launchpad
 bugs

bzr revid: rpa@tinyerp.com-20100716104121-a2mnuneefl4knjn9
---
 addons/crm/crm_lead.py                        |  3 +-
 addons/crm/crm_lead_view.xml                  | 25 ++---
 addons/crm/crm_meeting.py                     |  3 +-
 addons/crm/crm_opportunity_view.xml           | 37 +++-----
 addons/crm/crm_phonecall.py                   |  3 +-
 addons/crm/crm_view.xml                       | 95 +++++++------------
 addons/crm/wizard/crm_forward_to_partner.py   |  5 +-
 addons/crm/wizard/crm_send_email.py           |  2 +-
 addons/crm_claim/crm_claim.py                 |  4 +-
 addons/crm_claim/crm_claim_view.xml           | 45 ++++-----
 addons/crm_fundraising/crm_fundraising.py     |  3 +-
 .../crm_fundraising/crm_fundraising_view.xml  | 45 ++++-----
 addons/crm_helpdesk/crm_helpdesk.py           |  3 +-
 addons/crm_helpdesk/crm_helpdesk_view.xml     | 45 ++++-----
 addons/event/event.py                         |  2 +-
 addons/event/event_view.xml                   | 40 ++++----
 addons/hr_recruitment/hr_recruitment.py       |  3 +-
 addons/hr_recruitment/hr_recruitment_view.xml | 75 +++++++--------
 addons/mail_gateway/mail_gateway.py           | 22 ++++-
 addons/mail_gateway/mail_gateway_view.xml     | 35 +------
 addons/project_issue/project_issue.py         |  3 +-
 addons/project_issue/project_issue_view.xml   | 49 ++++------
 22 files changed, 222 insertions(+), 325 deletions(-)

diff --git a/addons/crm/crm_lead.py b/addons/crm/crm_lead.py
index 08a58ac145c..16f3bb0355c 100644
--- a/addons/crm/crm_lead.py
+++ b/addons/crm/crm_lead.py
@@ -151,8 +151,7 @@ and users"),
                                   \nIf the case is in progress the state is set to \'Open\'.\
                                   \nWhen the case is over, the state is set to \'Done\'.\
                                   \nIf the case needs to be reviewed then the state is set to \'Pending\'.'), 
-        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)], readonly=True),
-        'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)], readonly=True),
+        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)], readonly=True),
         'partner_assigned_id': fields.many2one('res.partner', 'Assigned Partner', help="Partner this case has been forwarded/assigned to.", select=True),
         'date_assign': fields.date('Assignation Date', help="Last date this case was forwarded/assigned to a partner"),
     }
diff --git a/addons/crm/crm_lead_view.xml b/addons/crm/crm_lead_view.xml
index bcc72d74042..2cdb8153350 100644
--- a/addons/crm/crm_lead_view.xml
+++ b/addons/crm/crm_lead_view.xml
@@ -158,8 +158,15 @@
                    <group colspan="4">
                        <field colspan="4" name="email_cc" string="CC" widget="char" size="512"/>
                    </group>
-                    <!-- TODO-->
-                    <field name="message_ids" colspan="4" nolabel="1" mode="form,tree">
+                    <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                        <tree string="Communication history">
+                            <field name="display_text" string="History Information"/>
+                            <button
+                                string="Reply"
+                                name="%(crm.action_crm_send_mail)d"
+                                context="{'mail':'reply', 'model': 'crm.lead', 'include_original' : True}"
+                                icon="gtk-undo" type="action" />
+                        </tree>
                         <form string="Communication history">
                             <group col="4" colspan="4">
                                 <field name="email_from"/>
@@ -177,17 +184,11 @@
                                 </page>
                             </notebook>
                             <button colspan="4"
-                            string="Reply"
-                            name="%(crm.action_crm_send_mail)d"
-                            context="{'mail':'reply', 'model': 'crm.lead', 'include_original' : True}"
-                            icon="gtk-undo" type="action" />
+                                string="Reply"
+                                name="%(crm.action_crm_send_mail)d"
+                                context="{'mail':'reply', 'model': 'crm.lead', 'include_original' : True}"
+                                icon="gtk-undo" type="action" />
                         </form>
-                        <tree string="Communication history">
-                            <field name="date"/>
-                            <field name="email_from" />
-                            <field name="email_to"/>
-                            <field name="description"/>
-                        </tree>
                     </field>
                     <button colspan="2" string="Send New Email"
                         name="%(crm.action_crm_send_mail)d"
diff --git a/addons/crm/crm_meeting.py b/addons/crm/crm_meeting.py
index 159e0b31691..79a2c992cdf 100644
--- a/addons/crm/crm_meeting.py
+++ b/addons/crm/crm_meeting.py
@@ -68,8 +68,7 @@ class crm_meeting(osv.osv, crm_case):
                                  'event_id', 'attendee_id', 'Attendees', states={'done': [('readonly', True)]}),
         'date_closed': fields.datetime('Closed', readonly=True),
         'date_deadline': fields.datetime('Deadline', states={'done': [('readonly', True)]}),
-        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
-        'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
+        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
         'state': fields.selection([('open', 'Confirmed'),
                                     ('draft', 'Unconfirmed'),
                                     ('cancel', 'Cancelled'),
diff --git a/addons/crm/crm_opportunity_view.xml b/addons/crm/crm_opportunity_view.xml
index 700eb4cba5c..c56f6b310ee 100644
--- a/addons/crm/crm_opportunity_view.xml
+++ b/addons/crm/crm_opportunity_view.xml
@@ -120,7 +120,15 @@
                             <group colspan="4">
                                 <field colspan="4" name="email_cc" string="Cc" widget="char" size="512"/>
                             </group>
-                            <field name="message_ids" colspan="4" nolabel="1" mode="form,tree" height="280">
+                            <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                                <tree string="Communication history">
+                                    <field name="display_text" string="History Information"/>
+                                    <button
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'crm.lead', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
+                                </tree>
                                 <form string="Communication history">
                                     <group col="4" colspan="4">
                                         <field name="email_from"/>
@@ -138,17 +146,11 @@
                                         </page>
                                     </notebook>
                                     <button colspan="4"
-                                    string="Reply to Last Email"
-                                    name="%(crm.action_crm_send_mail)d"
-                                    context="{'mail':'reply', 'model': 'crm.lead', 'include_original' : True}"
-                                    icon="gtk-undo" type="action" />
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'crm.lead', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
                                 </form>
-                                <tree string="Communication history">
-                                    <field name="date"/>
-                                    <field name="email_from" />
-                                    <field name="email_to"/>
-                                    <field name="description"/>
-                                </tree>
                             </field>
                             <button colspan="2" string="Send New Email"
                                 name="%(crm.action_crm_send_mail)d"
@@ -176,19 +178,6 @@
                             <separator colspan="4" string="References"/>
                             <field name="ref"/>
                             <field name="ref2"/>
-                            <field name="log_ids" nolabel="1" colspan="4">
-                                <tree string="Logs">
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </tree>
-                                <form string="Logs">
-                                    <separator string="Action Information" colspan="4"/>
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </form>
-                            </field>
                         </page>
                         <page string="Assignation" groups="base.group_extended">
                         <group name="partner_assign_group" col="5" colspan="4">
diff --git a/addons/crm/crm_phonecall.py b/addons/crm/crm_phonecall.py
index 1f1311e1191..61bb4f3751e 100644
--- a/addons/crm/crm_phonecall.py
+++ b/addons/crm/crm_phonecall.py
@@ -82,8 +82,7 @@ class crm_phonecall(osv.osv, crm_case):
         'date_closed': fields.datetime('Closed', readonly=True), 
         'date': fields.datetime('Date'), 
         'opportunity_id': fields.many2one ('crm.lead', 'Opportunity'), 
-        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
-        'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
+        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
     }
 
     _defaults = {
diff --git a/addons/crm/crm_view.xml b/addons/crm/crm_view.xml
index daf4b118a58..a9e6043c3a7 100644
--- a/addons/crm/crm_view.xml
+++ b/addons/crm/crm_view.xml
@@ -229,26 +229,6 @@
             <field name="view_id" ref="crm_case_section_view_tree"/>
         </record>
 
-        <!-- Cases Tree View  -->
-
-        <record id="crm_case_log_tree-view" model="ir.ui.view">
-            <field name="name">crm.case.log.tree</field>
-            <field name="model">crm.case.log</field>
-            <field name="type">tree</field>
-            <field name="arch" type="xml">
-                <tree string="Case logs">
-                    <field name="date"/>
-                    <field name="name"/>
-                    <field name="user_id"/>
-                    <field name="section_id"/>
-                    <!--
-                    <field name="som"/>
-                    <field name="canal_id"/>
-                    -->
-                </tree>
-            </field>
-        </record>
-
         <!-- Segmentation line Tree View  -->
 
         <record id="crm_segmentation_line_tree-view" model="ir.ui.view">
@@ -564,54 +544,43 @@
                             <field name="active" select="2"/>
                             <separator colspan="4" string="References"/>
                             <field colspan="4" name="ref"/>
-                            <field colspan="4" name="log_ids" nolabel="1">
-                                <tree string="Logs">
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </tree>
-                                <form string="Logs">
-                                    <separator string="Action Information" colspan="4"/>
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </form>
-                            </field>
                         </page>
                         <page string="Emails" groups="base.group_extended">
                            <group colspan="4">
                                <field colspan="4" name="email_cc" string="CC" widget="char" size="512"/>
                            </group>
-                            <field name="message_ids" colspan="4" nolabel="1" mode="form,tree">
-                                <form string="Communication history">
-                                    <group col="4" colspan="4">
-                                        <field name="email_from"/>
-                                        <field name="date"/>
-                                        <field name="email_to" widget="char" size="512"/>
-                                        <field name="email_cc" widget="char" size="512"/>
-                                        <field name="name" colspan="4" widget="char" size="512"/>
-                                    </group>
-                                    <notebook colspan="4">
-                                        <page string="Details">
-                                            <field name="description" colspan="4" nolabel="1"/>
-                                        </page>
-                                        <page string="Attachments">
-                                            <field name="attachment_ids" colspan="4" readonly="1" nolabel="1"/>
-                                        </page>
-                                    </notebook>
-                                    <button colspan="4"
-                                    string="Reply"
-                                    name="%(crm.action_crm_send_mail)d"
-                                    context="{'mail':'reply', 'model': 'crm.case.custom', 'include_original' : True}"
-                                    icon="gtk-undo" type="action" />
-                                </form>
-                                <tree string="Communication history">
-                                    <field name="date"/>
-                                    <field name="email_from" />
-                                    <field name="email_to"/>
-                                    <field name="description"/>
-                                </tree>
-                            </field>
+                            <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+		                        <tree string="Communication history">
+		                            <field name="display_text" string="History Information"/>
+		                            <button
+		                                string="Reply"
+		                                name="%(crm.action_crm_send_mail)d"
+		                                context="{'mail':'reply', 'model': 'crm.case.custom', 'include_original' : True}"
+		                                icon="gtk-undo" type="action" />
+		                        </tree>
+		                        <form string="Communication history">
+		                            <group col="4" colspan="4">
+		                                <field name="email_from"/>
+		                                <field name="date"/>
+		                                <field name="email_to" widget="char" size="512"/>
+		                                <field name="email_cc" widget="char" size="512"/>
+		                                <field name="name" colspan="4" widget="char" size="512"/>
+		                            </group>
+		                            <notebook colspan="4">
+		                                <page string="Details">
+		                                    <field name="description" colspan="4" nolabel="1"/>
+		                                </page>
+		                                <page string="Attachments">
+		                                    <field name="attachment_ids" colspan="4" readonly="1" nolabel="1"/>
+		                                </page>
+		                            </notebook>
+		                            <button colspan="4"
+		                                string="Reply"
+		                                name="%(crm.action_crm_send_mail)d"
+		                                context="{'mail':'reply', 'model': 'crm.case.custom', 'include_original' : True}"
+		                                icon="gtk-undo" type="action" />
+		                        </form>
+		                    </field>
                             <button colspan="2" string="Send New Email"
                                 name="%(crm.action_crm_send_mail)d"
                                 context="{'mail':'new', 'model': 'crm.case.custom'}"
diff --git a/addons/crm/wizard/crm_forward_to_partner.py b/addons/crm/wizard/crm_forward_to_partner.py
index 6b39fbd9f15..d0b3179a0ca 100644
--- a/addons/crm/wizard/crm_forward_to_partner.py
+++ b/addons/crm/wizard/crm_forward_to_partner.py
@@ -126,11 +126,12 @@ class crm_lead_forward_to_partner(osv.osv_memory):
 
         elif history_type == 'whole':
             log_ids = model_pool.browse(cr, uid, res_id, context=context).message_ids
-            log_ids = [x.id for x in log_ids]
+            log_ids = map(lambda x: x.id, filter(lambda x: x.history, log_ids))
             msg_val = case_info + '\n\n' + self.get_whole_history(cr, uid, log_ids, context=context)
 
         elif history_type == 'latest':
             log_ids = model_pool.browse(cr, uid, res_id, context=context).message_ids
+            log_ids = filter(lambda x: x.history and x.id, log_ids)
             if not log_ids:
                 msg_val = case_info
             else:
@@ -227,7 +228,7 @@ class crm_lead_forward_to_partner(osv.osv_memory):
         elif lead.type == 'opportunity':
             pa = lead.partner_address_id
             body = [
-            "Partner: %s" % (lead.partner_id.name_get()[0][1]), 
+            "Partner: %s" % (lead.partner_id and lead.partner_id.name_get()[0][1]), 
             "Contact: %s" % (pa.name or ''), 
             "Title: %s" % (pa.title or ''), 
             "Function: %s" % (pa.function and pa.function.name_get()[0][1] or ''), 
diff --git a/addons/crm/wizard/crm_send_email.py b/addons/crm/wizard/crm_send_email.py
index 3f1c1916585..4950aed2adc 100644
--- a/addons/crm/wizard/crm_send_email.py
+++ b/addons/crm/wizard/crm_send_email.py
@@ -105,7 +105,7 @@ class crm_send_new_email(osv.osv_memory):
                 ref_id = hist.ref_id
                 case = case_pool.browse(cr, uid, res_id, context=context)
             emails = [obj.email_to]
-            email_cc = re.findall(r'([^ ,<@]+@[^> ,]+)', obj.email_cc)
+            email_cc = re.findall(r'([^ ,<@]+@[^> ,]+)', obj.email_cc or '')
             emails = filter(None, emails)
             body = obj.body
 
diff --git a/addons/crm_claim/crm_claim.py b/addons/crm_claim/crm_claim.py
index 1625cc2ae8b..e31b585a592 100644
--- a/addons/crm_claim/crm_claim.py
+++ b/addons/crm_claim/crm_claim.py
@@ -22,6 +22,7 @@
 from osv import fields, osv
 from crm import crm
 import time
+
 class crm_claim(osv.osv, crm.crm_case):
     """
     Crm claim
@@ -86,8 +87,7 @@ class crm_claim(osv.osv, crm.crm_case):
                                   \nIf the case is in progress the state is set to \'Open\'.\
                                   \nWhen the case is over, the state is set to \'Done\'.\
                                   \nIf the case needs to be reviewed then the state is set to \'Pending\'.'), 
-        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
-        'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
+        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
     }
 
     _defaults = {
diff --git a/addons/crm_claim/crm_claim_view.xml b/addons/crm_claim/crm_claim_view.xml
index a0a8a93f247..d51ef20d65f 100644
--- a/addons/crm_claim/crm_claim_view.xml
+++ b/addons/crm_claim/crm_claim_view.xml
@@ -168,12 +168,22 @@
                                 <group colspan="4">
                                     <field colspan="4" name="email_cc" string="CC"/>
                                 </group>
-                                <field name="message_ids" colspan="4" nolabel="1" mode="form,tree" height="280">
+                                <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                                    <tree string="Communication history">
+                                        <field name="display_text" string="History Information"/>
+                                        <button
+                                            string="Reply"
+                                            name="%(crm.action_crm_send_mail)d"
+                                            context="{'mail':'reply', 'model': 'crm.claim', 'include_original' : True}"
+                                            icon="gtk-undo" type="action" />
+                                    </tree>
                                     <form string="Communication history">
-                                        <group col="6" colspan="4">
-                                            <field name="date"/>
-                                            <field name="email_to"/>
+                                        <group col="4" colspan="4">
                                             <field name="email_from"/>
+                                            <field name="date"/>
+                                            <field name="email_to" widget="char" size="512"/>
+                                            <field name="email_cc" widget="char" size="512"/>
+                                            <field name="name" colspan="4" widget="char" size="512"/>
                                         </group>
                                         <notebook colspan="4">
                                             <page string="Details">
@@ -184,17 +194,11 @@
                                             </page>
                                         </notebook>
                                         <button colspan="4"
-                                        string="Reply to Last Email"
-                                        name="%(crm.action_crm_send_mail)d"
-                                        context="{'mail':'reply', 'model': 'crm.lead'}"
-                                        icon="terp-mail-replied" type="action" />
+                                            string="Reply"
+                                            name="%(crm.action_crm_send_mail)d"
+                                            context="{'mail':'reply', 'model': 'crm.claim', 'include_original' : True}"
+                                            icon="gtk-undo" type="action" />
                                     </form>
-                                    <tree string="Communication history">
-                                        <field name="date"/>
-                                        <field name="email_from" />
-                                        <field name="email_to"/>
-                                        <field name="description"/>
-                                    </tree>
                                 </field>
                                 <button colspan="4" string="Send New Email"
                                 name="%(crm.action_crm_send_mail)d"
@@ -209,19 +213,6 @@
                                 <separator colspan="4" string="Dates"/>
                                 <field name="create_date"/>
                                 <field name="date_closed"/>
-                                <field name="log_ids" nolabel="1" colspan="4">
-                                    <tree string="Logs">
-                                        <field name="name" colspan="4"/>
-                                        <field name="date"/>
-                                        <field name="user_id"/>
-                                    </tree>
-                                    <form string="Logs">
-                                        <separator string="Action Information" colspan="4"/>
-                                        <field name="name" colspan="4"/>
-                                        <field name="date"/>
-                                        <field name="user_id"/>
-                                    </form>
-                                </field>
                             </page>
                         </notebook>
                     </group>
diff --git a/addons/crm_fundraising/crm_fundraising.py b/addons/crm_fundraising/crm_fundraising.py
index 1dd6211e915..8c5ca0ccdb9 100644
--- a/addons/crm_fundraising/crm_fundraising.py
+++ b/addons/crm_fundraising/crm_fundraising.py
@@ -85,8 +85,7 @@ class crm_fundraising(osv.osv, crm.crm_case):
                                   \nIf the case is in progress the state is set to \'Open\'.\
                                   \nWhen the case is over, the state is set to \'Done\'.\
                                   \nIf the case needs to be reviewed then the state is set to \'Pending\'.'), 
-            'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
-            'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
+            'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
         }
 
     _defaults = {
diff --git a/addons/crm_fundraising/crm_fundraising_view.xml b/addons/crm_fundraising/crm_fundraising_view.xml
index 22a437e4142..9d9a8f59eba 100644
--- a/addons/crm_fundraising/crm_fundraising_view.xml
+++ b/addons/crm_fundraising/crm_fundraising_view.xml
@@ -158,12 +158,22 @@
                             <group colspan="4">
                                 <field colspan="4" name="email_cc" string="CC"/>
                             </group>
-                            <field name="message_ids" colspan="4" nolabel="1" mode="form,tree">
+                            <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                                <tree string="Communication history">
+                                    <field name="display_text" string="History Information"/>
+                                    <button
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'crm.fundraising', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
+                                </tree>
                                 <form string="Communication history">
-                                    <group col="6" colspan="4">
-                                        <field name="date"/>
-                                        <field name="email_to"/>
+                                    <group col="4" colspan="4">
                                         <field name="email_from"/>
+                                        <field name="date"/>
+                                        <field name="email_to" widget="char" size="512"/>
+                                        <field name="email_cc" widget="char" size="512"/>
+                                        <field name="name" colspan="4" widget="char" size="512"/>
                                     </group>
                                     <notebook colspan="4">
                                         <page string="Details">
@@ -174,17 +184,11 @@
                                         </page>
                                     </notebook>
                                     <button colspan="4"
-                                    string="Reply to Last Email"
-                                    name="%(crm.action_crm_send_mail)d"
-                                    context="{'mail':'reply', 'model': 'crm.fundraising'}"
-                                    icon="gtk-undo" type="action" />
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'crm.fundraising', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
                                 </form>
-                                <tree string="Communication history">
-                                    <field name="date"/>
-                                    <field name="email_from" />
-                                    <field name="email_to"/>
-                                    <field name="description"/>
-                                </tree>
                             </field>
                             <button colspan="4" string="Send New Email"
                                 name="%(crm.action_crm_send_mail)d"
@@ -212,19 +216,6 @@
                                 <field colspan="4" name="ref"/>
                                 <field colspan="4" name="ref2"/>
                             </group>
-                            <field name="log_ids" nolabel="1" colspan="4">
-                                <tree string="Logs">
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </tree>
-                                <form string="Logs">
-                                    <separator string="Action Information" colspan="4"/>
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </form>
-                            </field>
                         </page>
                     </notebook>
                 </form>
diff --git a/addons/crm_helpdesk/crm_helpdesk.py b/addons/crm_helpdesk/crm_helpdesk.py
index 8d9985e5cb1..777fc54ebf0 100644
--- a/addons/crm_helpdesk/crm_helpdesk.py
+++ b/addons/crm_helpdesk/crm_helpdesk.py
@@ -75,8 +75,7 @@ class crm_helpdesk(osv.osv, crm.crm_case):
                                   \nIf the case is in progress the state is set to \'Open\'.\
                                   \nWhen the case is over, the state is set to \'Done\'.\
                                   \nIf the case needs to be reviewed then the state is set to \'Pending\'.'),
-            'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
-            'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
+            'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
     }
 
     _defaults = {
diff --git a/addons/crm_helpdesk/crm_helpdesk_view.xml b/addons/crm_helpdesk/crm_helpdesk_view.xml
index f91da940991..4f96d971659 100644
--- a/addons/crm_helpdesk/crm_helpdesk_view.xml
+++ b/addons/crm_helpdesk/crm_helpdesk_view.xml
@@ -96,12 +96,22 @@
                             <group colspan="4">
                                 <field colspan="4" name="email_cc" string="CC"/>
                             </group>
-                            <field name="message_ids" colspan="4" nolabel="1" mode="form,tree">
+                            <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                                <tree string="Communication history">
+                                    <field name="display_text" string="History Information"/>
+                                    <button
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'crm.helpdesk', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
+                                </tree>
                                 <form string="Communication history">
-                                    <group col="6" colspan="4">
-                                        <field name="date"/>
-                                        <field name="email_to"/>
+                                    <group col="4" colspan="4">
                                         <field name="email_from"/>
+                                        <field name="date"/>
+                                        <field name="email_to" widget="char" size="512"/>
+                                        <field name="email_cc" widget="char" size="512"/>
+                                        <field name="name" colspan="4" widget="char" size="512"/>
                                     </group>
                                     <notebook colspan="4">
                                         <page string="Details">
@@ -112,17 +122,11 @@
                                         </page>
                                     </notebook>
                                     <button colspan="4"
-                                    string="Reply to Last Email"
-                                    name="%(crm.action_crm_send_mail)d"
-                                    context="{'mail':'reply', 'model': 'crm.helpdesk'}"
-                                    icon="gtk-undo" type="action" />
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'crm.helpdesk', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
                                 </form>
-                                <tree string="Communication history">
-                                    <field name="date"/>
-                                    <field name="email_from" />
-                                    <field name="email_to"/>
-                                    <field name="description"/>
-                                </tree>
                             </field>
                             <button colspan="4" string="Send New Email"
                                 name="%(crm.action_crm_send_mail)d"
@@ -150,19 +154,6 @@
                                 <field colspan="4" name="ref"/>
                                 <field colspan="4" name="ref2"/>
                             </group>
-                            <field colspan="4" name="log_ids" nolabel="1">
-                                <tree string="Logs">
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </tree>
-                                <form string="Logs">
-                                    <separator string="Action Information" colspan="4"/>
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </form>
-                            </field>
                         </page>
                     </notebook>
                 </form>
diff --git a/addons/event/event.py b/addons/event/event.py
index 6ed9ac62760..0b8ea9910a7 100644
--- a/addons/event/event.py
+++ b/addons/event/event.py
@@ -311,7 +311,7 @@ class event_registration(osv.osv):
         'date_closed': fields.datetime('Closed', readonly=True),
         'ref': fields.reference('Reference', selection=crm._links_get, size=128),
         'ref2': fields.reference('Reference 2', selection=crm._links_get, size=128),
-        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
+        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
         'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
         'date_deadline': fields.related('event_id','date_end', type='datetime', string="End Date", readonly=True, store=True),
         'date': fields.related('event_id', 'date_begin', type='datetime', string="Start Date", readonly=True, store=True),
diff --git a/addons/event/event_view.xml b/addons/event/event_view.xml
index c1116af2611..c625a44fc06 100644
--- a/addons/event/event_view.xml
+++ b/addons/event/event_view.xml
@@ -369,15 +369,23 @@
                             <group colspan="4">
                                  <field colspan="4" name="email_cc" string="CC" widget="char" size="512"/>
                             </group>
-                            <field name="message_ids" colspan="4" nolabel="1" mode="form,tree">
+                            <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                                <tree string="Communication history">
+                                    <field name="display_text" string="History Information"/>
+                                    <button
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'event.registration', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
+                                </tree>
                                 <form string="Communication history">
-		                            <group col="4" colspan="4">
-		                                <field name="email_from"/>
-		                                <field name="date"/>
-		                                <field name="email_to" widget="char" size="512"/>
-		                                <field name="email_cc" widget="char" size="512"/>
-		                                <field name="name" colspan="4" widget="char" size="512"/>
-		                            </group>
+                                    <group col="4" colspan="4">
+                                        <field name="email_from"/>
+                                        <field name="date"/>
+                                        <field name="email_to" widget="char" size="512"/>
+                                        <field name="email_cc" widget="char" size="512"/>
+                                        <field name="name" colspan="4" widget="char" size="512"/>
+                                    </group>
                                     <notebook colspan="4">
                                         <page string="Details">
                                             <field name="description" colspan="4" nolabel="1"/>
@@ -387,18 +395,12 @@
                                         </page>
                                     </notebook>
                                     <button colspan="4"
-                                    string="Reply to Last Email"
-                                    name="%(crm.action_crm_send_mail)d"
-                                    context="{'mail':'reply', 'model': 'event.registration', 'include_original' : True}"
-                                    icon="gtk-undo" type="action" />
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'event.registration', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
                                 </form>
-                                <tree string="Communication history">
-                                    <field name="date"/>
-                                    <field name="email_from" />
-                                    <field name="email_to"/>
-                                    <field name="description"/>
-                                </tree>
-                               </field>
+                            </field>
                               <button colspan="4" string="Send New Email"
                                 name="%(crm.action_crm_send_mail)d"
                                 context="{'mail':'new', 'model': 'event.registration'}"
diff --git a/addons/hr_recruitment/hr_recruitment.py b/addons/hr_recruitment/hr_recruitment.py
index 2845768f59c..4d482b6fbca 100644
--- a/addons/hr_recruitment/hr_recruitment.py
+++ b/addons/hr_recruitment/hr_recruitment.py
@@ -65,8 +65,7 @@ class hr_applicant(osv.osv, crm.crm_case):
     _inherit = ['mailgate.thread']
     _columns = {
         'name': fields.char('Name', size=128, required=True),
-        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
-        'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
+        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
         'active': fields.boolean('Active', help="If the active field is set to false, it will allow you to hide the case without removing it."),
         'description': fields.text('Description'),
         'section_id': fields.many2one('crm.case.section', 'Sales Team', \
diff --git a/addons/hr_recruitment/hr_recruitment_view.xml b/addons/hr_recruitment/hr_recruitment_view.xml
index 9956010fcb6..62da8ae6776 100644
--- a/addons/hr_recruitment/hr_recruitment_view.xml
+++ b/addons/hr_recruitment/hr_recruitment_view.xml
@@ -140,56 +140,47 @@
                    <page string="History" groups="base.group_extended">
                        <field name="id"/>
                        <field name="active"/>
-                       <field name="log_ids" nolabel="1" colspan="4">
-                        <tree string="Logs">
-                            <field name="name" colspan="4"/>
-                            <field name="date"/>
-                            <field name="user_id"/>
-                        </tree>
-                        <form string="Logs">
-                            <separator string="Action Information" colspan="4"/>
-                            <field name="name" colspan="4"/>
-                            <field name="date"/>
-                            <field name="user_id"/>
-                        </form>
-                    </field>
                     </page>
                    <page string="Emails" groups="base.group_extended">
                        <group colspan="4">
                            <field colspan="4" name="email_cc" string="CC"/>
                        </group>
-                       <field name="message_ids" colspan="4" nolabel="1" mode="form,tree">
-                           <form string="Communication history">
-                                    <group col="6" colspan="4">
-                                        <field name="date"/>
-                                        <field name="email_to"/>
-                                        <field name="email_from"/>
-                                    </group>
-                                    <notebook colspan="4">
-                                        <page string="Details">
-                                            <field name="description" colspan="4" nolabel="1"/>
-                                        </page>
-                                        <page string="Attachments">
-                                            <field name="attachment_ids" colspan="4" readonly="1" nolabel="1"/>
-                                        </page>
-                                    </notebook>
-                                    <button colspan="4"
-                                    string="Reply to Last Email"
+                       <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                            <tree string="Communication history">
+                                <field name="display_text" string="History Information"/>
+                                <button
+                                    string="Reply"
                                     name="%(crm.action_crm_send_mail)d"
-                                    context="{'mail':'reply', 'model': 'hr.applicant'}"
+                                    context="{'mail':'reply', 'model': 'hr.applicant', 'include_original' : True}"
                                     icon="gtk-undo" type="action" />
-                                </form>
-                                <tree string="Communication history">
+                            </tree>
+                            <form string="Communication history">
+                                <group col="4" colspan="4">
+                                    <field name="email_from"/>
                                     <field name="date"/>
-                                    <field name="email_from" />
-                                    <field name="email_to"/>
-                                    <field name="description"/>
-                                </tree>
-                            </field>
-                           <button colspan="4" string="Send New Email"
-                               name="%(crm.action_crm_send_mail)d"
-                               context="{'mail':'new', 'model': 'hr.applicant'}"
-                               icon="gtk-go-forward" type="action" />
+                                    <field name="email_to" widget="char" size="512"/>
+                                    <field name="email_cc" widget="char" size="512"/>
+                                    <field name="name" colspan="4" widget="char" size="512"/>
+                                </group>
+                                <notebook colspan="4">
+                                    <page string="Details">
+                                        <field name="description" colspan="4" nolabel="1"/>
+                                    </page>
+                                    <page string="Attachments">
+                                        <field name="attachment_ids" colspan="4" readonly="1" nolabel="1"/>
+                                    </page>
+                                </notebook>
+                                <button colspan="4"
+                                    string="Reply"
+                                    name="%(crm.action_crm_send_mail)d"
+                                    context="{'mail':'reply', 'model': 'hr.applicant', 'include_original' : True}"
+                                    icon="gtk-undo" type="action" />
+                            </form>
+                        </field>
+                       <button colspan="4" string="Send New Email"
+                           name="%(crm.action_crm_send_mail)d"
+                           context="{'mail':'new', 'model': 'hr.applicant'}"
+                           icon="gtk-go-forward" type="action" />
                  </page>
                 </notebook>
             </form>
diff --git a/addons/mail_gateway/mail_gateway.py b/addons/mail_gateway/mail_gateway.py
index 1abda444116..d7da882ed03 100644
--- a/addons/mail_gateway/mail_gateway.py
+++ b/addons/mail_gateway/mail_gateway.py
@@ -41,8 +41,7 @@ class mailgate_thread(osv.osv):
     _description = 'Mailgateway Thread'
 
     _columns = {
-        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True)], readonly=True),
-        'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False)], readonly=True),
+        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', readonly=True),
     }
 
     def message_new(self, cr, uid, msg, context):
@@ -145,9 +144,25 @@ class mailgate_message(osv.osv):
     '''
     Mailgateway Message
     '''
+    def _get_display_text(self, cr, uid, ids, name, arg, context=None):
+        result = {}
+        for message in self.browse(cr, uid, ids, context=context):
+            msg_txt = ''
+            if message.history:
+                msg_txt += (message.email_from or '/') + ' wrote on ' + message.date + ':\n\t'
+                msg_txt += '\n\t'.join(message.description.split('\n')[:3]) + '...'
+            else:
+                msg_txt = (message.user_id.name or '/') + '  on ' + message.date + ':\n\t'
+                if message.name == 'Opportunity':
+                    msg_txt += "Converted to Opportunity"
+                else:
+                    msg_txt += "Changed Status to: " + message.name
+            result[message.id] = msg_txt
+        return result
+
     _name = 'mailgate.message'
     _description = 'Mailgateway Message'
-    _order = 'id desc'
+    _order = 'date desc'
     _columns = {
         'name':fields.text('Subject', readonly=True),
         'model': fields.char('Object Name', size=128, select=1, readonly=True),
@@ -166,6 +181,7 @@ class mailgate_message(osv.osv):
         'description': fields.text('Description', readonly=True),
         'partner_id': fields.many2one('res.partner', 'Partner', required=False),
         'attachment_ids': fields.many2many('ir.attachment', 'message_attachment_rel', 'message_id', 'attachment_id', 'Attachments', readonly=True),
+        'display_text': fields.function(_get_display_text, method=True, type='text', size="512", string='Display Text'), 
     }
 
     def init(self, cr):
diff --git a/addons/mail_gateway/mail_gateway_view.xml b/addons/mail_gateway/mail_gateway_view.xml
index 415dc192e50..a9a2d1f96fc 100644
--- a/addons/mail_gateway/mail_gateway_view.xml
+++ b/addons/mail_gateway/mail_gateway_view.xml
@@ -79,41 +79,10 @@
                     <group col="6" colspan="4">
                         <field name="thread" select="1" colspan="3"/>
                     </group>
-                    <separator string="Logs" colspan="4"/>
-                    <field name="log_ids" nolabel="1" colspan="4" domain="[('history', '=', True)]">
-                        <tree string="Mailgateway Logs">
-                            <field name="name" select="1" />
-                            <field name="date" />
-                        </tree>
-                        <form string="Mailgate Logs">
-                            <field name="name"  widget="char" size="512"/>
-                            <field name="date" />
-                            <field name="user_id" />
-                            <field name="message_id" />
-                            <notebook colspan="4">
-                                <page string="Email Details">
-                                    <group col="4" colspan="4">
-                                        <separator string="Email Details" colspan="4"/>
-                                        <field name="email_from" />
-                                        <field name="email_to" widget="char" size="512"/>
-                                        <field name="email_cc" widget="char" size="512"/>
-                                        <field name="email_bcc" widget="char" size="512"/>
-                                   </group>
-                                   <separator string="Description" colspan="4"/>
-                                    <field name="description" nolabel="1" colspan="4" />
-                                </page>
-                                <page string="Attachments">
-                                    <separator string="Attachments" colspan="4"/>
-                                    <field name="attachment_ids" nolabel="1" colspan="4" />
-                                </page>
-                            </notebook>
-                        </form>
-                    </field>
                     <separator string="History" colspan="4"/>
-                    <field name="message_ids" nolabel="1" colspan="4" domain="[('history', '=', True)]">
+                    <field name="message_ids" nolabel="1" colspan="4" mode="tree,form">
                         <tree string="Mailgateway History">
-                            <field name="name" select="1" />
-                            <field name="date" />
+                            <field name="display_text" />
                         </tree>
                         <form string="Mailgate History">
                             <field name="name" widget="char" size="512"/>
diff --git a/addons/project_issue/project_issue.py b/addons/project_issue/project_issue.py
index 473d67750e0..2e9320e420b 100644
--- a/addons/project_issue/project_issue.py
+++ b/addons/project_issue/project_issue.py
@@ -188,8 +188,7 @@ class project_issue(osv.osv, crm.crm_case):
                                 method=True, multi='working_days_open', type="float", store=True),
         'working_hours_close': fields.function(_compute_day, string='Working Hours to Close the Issue', \
                                 method=True, multi='working_days_close', type="float", store=True),
-        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
-        'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
+        'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
         'date_action_last': fields.datetime('Last Action', readonly=1),
         'date_action_next': fields.datetime('Next Action', readonly=1),
     }
diff --git a/addons/project_issue/project_issue_view.xml b/addons/project_issue/project_issue_view.xml
index cbf24b18f76..c72ad1eaa14 100644
--- a/addons/project_issue/project_issue_view.xml
+++ b/addons/project_issue/project_issue_view.xml
@@ -75,12 +75,22 @@
                             <group colspan="4">
                             <field colspan="4" name="email_cc" string="CC"/>
                             </group>
-                            <field name="message_ids" colspan="4" nolabel="1" mode="form,tree">
+                            <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                                <tree string="Communication history">
+                                    <field name="display_text" string="History Information"/>
+                                    <button
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'project.issue', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
+                                </tree>
                                 <form string="Communication history">
-                                    <group col="6" colspan="4">
-                                    <field name="date"/>
-                                    <field name="email_to"/>
-                                    <field name="email_from"/>
+                                    <group col="4" colspan="4">
+                                        <field name="email_from"/>
+                                        <field name="date"/>
+                                        <field name="email_to" widget="char" size="512"/>
+                                        <field name="email_cc" widget="char" size="512"/>
+                                        <field name="name" colspan="4" widget="char" size="512"/>
                                     </group>
                                     <notebook colspan="4">
                                         <page string="Details">
@@ -90,17 +100,13 @@
                                             <field name="attachment_ids" colspan="4" readonly="1" nolabel="1"/>
                                         </page>
                                     </notebook>
-                                    <button colspan="4" string="Reply to Last Email" name="%(crm.action_crm_send_mail)d"
-                                    context="{'mail':'reply', 'model': 'project.issue', 'include_original' : True}"
-                                    icon="gtk-undo" type="action" />
+                                    <button colspan="4"
+                                        string="Reply"
+                                        name="%(crm.action_crm_send_mail)d"
+                                        context="{'mail':'reply', 'model': 'project.issue', 'include_original' : True}"
+                                        icon="gtk-undo" type="action" />
                                 </form>
-                                <tree string="Communication history">
-                                    <field name="date"/>
-                                    <field name="email_from" />
-                                    <field name="email_to"/>
-                                    <field name="description"/>
-                                </tree>
-                           </field>
+                            </field>
                            <separator colspan="4"/>
                            <button colspan="4" string="Send New Email"
                                name="%(crm.action_crm_send_mail)d"
@@ -127,19 +133,6 @@
                             <field name="id"/>
                             <field name="active"/>
                             </group>
-                            <field name="log_ids" nolabel="1" colspan="4">
-                                <tree string="Logs">
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </tree>
-                                <form string="Logs">
-                                    <separator string="Action Information" colspan="4"/>
-                                    <field name="name" colspan="4"/>
-                                    <field name="date"/>
-                                    <field name="user_id"/>
-                                </form>
-                            </field>
                         </page>
                     </notebook>
                 </form>

From fd386bff2aef3143034a4017beebe3a6ef29582c Mon Sep 17 00:00:00 2001
From: "rpa (Open ERP)" <rpa@tinyerp.com>
Date: Fri, 16 Jul 2010 16:50:10 +0530
Subject: [PATCH 2/2] [IMP]: crm, crm_claim, crm_fundraising, crm_helpdesk: Put
 Proper tab string in views

bzr revid: rpa@tinyerp.com-20100716112010-bb5hgdo5xsuyz0y0
---
 addons/crm/crm_lead_view.xml                    | 2 +-
 addons/crm/crm_opportunity_view.xml             | 4 ++--
 addons/crm_claim/crm_claim_view.xml             | 6 +++---
 addons/crm_fundraising/crm_fundraising_view.xml | 6 +++---
 addons/crm_helpdesk/crm_helpdesk_view.xml       | 6 +++---
 5 files changed, 12 insertions(+), 12 deletions(-)

diff --git a/addons/crm/crm_lead_view.xml b/addons/crm/crm_lead_view.xml
index 2cdb8153350..8dda77e5cd0 100644
--- a/addons/crm/crm_lead_view.xml
+++ b/addons/crm/crm_lead_view.xml
@@ -154,7 +154,7 @@
                         <field name="day_close"/>
                     </group>
                  </page>
-                 <page string="Emails" groups="base.group_extended">
+                 <page string="History" groups="base.group_extended">
                    <group colspan="4">
                        <field colspan="4" name="email_cc" string="CC" widget="char" size="512"/>
                    </group>
diff --git a/addons/crm/crm_opportunity_view.xml b/addons/crm/crm_opportunity_view.xml
index c56f6b310ee..44e08bcc94a 100644
--- a/addons/crm/crm_opportunity_view.xml
+++ b/addons/crm/crm_opportunity_view.xml
@@ -116,7 +116,7 @@
                             </group>
                         </page>
 
-                        <page string="Emails" groups="base.group_extended">
+                        <page string="History" groups="base.group_extended">
                             <group colspan="4">
                                 <field colspan="4" name="email_cc" string="Cc" widget="char" size="512"/>
                             </group>
@@ -160,7 +160,7 @@
                                 name="%(crm_lead_forward_to_partner_act)d"
                                 icon="gtk-go-forward" type="action" />
                         </page>
-                        <page string="History" groups="base.group_extended">
+                        <page string="Extra Info" groups="base.group_extended">
                             <group col="2" colspan="2">
                                 <separator string="Dates" colspan="2"/>
                                 <field name="create_date"/>
diff --git a/addons/crm_claim/crm_claim_view.xml b/addons/crm_claim/crm_claim_view.xml
index d51ef20d65f..9043674712c 100644
--- a/addons/crm_claim/crm_claim_view.xml
+++ b/addons/crm_claim/crm_claim_view.xml
@@ -164,9 +164,9 @@
                                     type="object" icon="gtk-convert" />
                                 </group>
                             </page>
-                            <page string="Emails" groups="base.group_extended">
+                            <page string="History" groups="base.group_extended">
                                 <group colspan="4">
-                                    <field colspan="4" name="email_cc" string="CC"/>
+                                    <field colspan="4" name="email_cc" string="CC" widget="char"/>
                                 </group>
                                 <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
                                     <tree string="Communication history">
@@ -205,7 +205,7 @@
                                 context="{'mail':'new', 'model': 'crm.claim'}"
                                 icon="terp-mail-message-new" type="action" />
                             </page>
-                            <page string="History" groups="base.group_extended">
+                            <page string="Extra Info" groups="base.group_extended">
                                 <field name="id" select="1"/>
                                 <field name="active"/>
                                 <field name="canal_id"/>
diff --git a/addons/crm_fundraising/crm_fundraising_view.xml b/addons/crm_fundraising/crm_fundraising_view.xml
index 9d9a8f59eba..a1f7c0d2e23 100644
--- a/addons/crm_fundraising/crm_fundraising_view.xml
+++ b/addons/crm_fundraising/crm_fundraising_view.xml
@@ -154,9 +154,9 @@
                                     type="object" icon="gtk-convert" />
                             </group>
                         </page>
-                        <page string="Emails" groups="base.group_extended">
+                        <page string="History" groups="base.group_extended">
                             <group colspan="4">
-                                <field colspan="4" name="email_cc" string="CC"/>
+                                <field colspan="4" name="email_cc" string="CC" widget="char"/>
                             </group>
                             <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
                                 <tree string="Communication history">
@@ -195,7 +195,7 @@
                                 context="{'mail':'new', 'model': 'crm.fundraising'}"
                                 icon="gtk-go-forward" type="action" />
                         </page>
-                        <page string="History" groups="base.group_extended">
+                        <page string="Extra Info" groups="base.group_extended">
                             <group col="2" colspan="2">
                                 <separator colspan="4" string="Misc"/>
                                 <field name="active"/>
diff --git a/addons/crm_helpdesk/crm_helpdesk_view.xml b/addons/crm_helpdesk/crm_helpdesk_view.xml
index 4f96d971659..6ab7e620c62 100644
--- a/addons/crm_helpdesk/crm_helpdesk_view.xml
+++ b/addons/crm_helpdesk/crm_helpdesk_view.xml
@@ -92,9 +92,9 @@
                                     icon="gtk-convert" />
                             </group>
                         </page>
-                        <page string="Emails" groups="base.group_extended">
+                        <page string="History" groups="base.group_extended">
                             <group colspan="4">
-                                <field colspan="4" name="email_cc" string="CC"/>
+                                <field colspan="4" name="email_cc" string="CC" widget="char"/>
                             </group>
                             <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
                                 <tree string="Communication history">
@@ -133,7 +133,7 @@
                                 context="{'mail':'new', 'model': 'crm.helpdesk'}"
                                 icon="gtk-go-forward" type="action" />
                         </page>
-                        <page string="History" groups="base.group_extended">
+                        <page string="Extra Info" groups="base.group_extended">
                             <group colspan="2" col="2">
                                 <separator colspan="4" string="Dates"/>
                                 <field name="create_date"/>