diff --git a/addons/crm_helpdesk/crm_helpdesk_view.xml b/addons/crm_helpdesk/crm_helpdesk_view.xml
index 348492cc308..38536289bb5 100644
--- a/addons/crm_helpdesk/crm_helpdesk_view.xml
+++ b/addons/crm_helpdesk/crm_helpdesk_view.xml
@@ -180,7 +180,7 @@
tree
+ colors="black:state=='open';blue:state=='pending';gray:state in ('cancel','done')">