diff --git a/addons/im_livechat/static/src/scss/im_livechat_history.scss b/addons/im_livechat/static/src/scss/im_livechat_history.scss
index 6fa231c58cb..ee4d6b4f834 100644
--- a/addons/im_livechat/static/src/scss/im_livechat_history.scss
+++ b/addons/im_livechat/static/src/scss/im_livechat_history.scss
@@ -11,9 +11,17 @@
                 flex-flow: column;
                 max-height:500px;
                 overflow:auto;
+                padding:2px 0px;
+                .rounded-circle {
+                    width:32px;
+                    height: 32px;
+                }
                 .o_kanban_record {
+                    padding: 0px 8px;
+                    margin: -1px 8px;
                     min-width: 300px;
                     width: 98%;
+                    word-break: break-all;
                 }
             }
             .oe_module_vignette {
@@ -23,7 +31,7 @@
                 padding-top: 8px;
             }
             .oe_module_desc {
-                padding: 8px 8px 8px 70px;
+                padding: 8px 8px 0px 64px;
             }
         }
 
diff --git a/addons/im_livechat/views/mail_channel_views.xml b/addons/im_livechat/views/mail_channel_views.xml
index fedcfec4004..f3acbb82a47 100644
--- a/addons/im_livechat/views/mail_channel_views.xml
+++ b/addons/im_livechat/views/mail_channel_views.xml
@@ -53,7 +53,7 @@
                             <div class="o_history_kanban_container">
                                 <div class="o_history_kanban_sub_container">
                                     <field name="message_ids" mode="kanban">
-                                        <kanban>
+                                        <kanban default_order="create_date DESC">
                                             <field name="author_id"/>
                                             <field name="body"/>
                                             <field name="create_date" groups="base.group_no_one"/>
@@ -65,7 +65,7 @@
                                                         <div class="o_kanban_image">
                                                             <div>
                                                                  <t t-if="record.author_avatar.raw_value">
-                                                                    <img t-att-src="kanban_image('mail.message', 'author_avatar', record.id.raw_value)" alt="Avatar" class="rounded-circle" width="56px" heigth="56px"/>
+                                                                    <img t-att-src="kanban_image('mail.message', 'author_avatar', record.id.raw_value)" alt="Avatar" class="rounded-circle"/>
                                                                  </t>
                                                                  <t t-else=""><img alt="Anonymous" src="/mail/static/src/img/smiley/avatar.jpg" class="rounded-circle"/></t>
                                                             </div>