diff --git a/addons/crm_claim/report/crm_claim_report.py b/addons/crm_claim/report/crm_claim_report.py
index ffb56340aac..d40bfedf2a6 100644
--- a/addons/crm_claim/report/crm_claim_report.py
+++ b/addons/crm_claim/report/crm_claim_report.py
@@ -73,6 +73,7 @@ class crm_claim_report(osv.osv):
         'date_closed': fields.date('Close Date', readonly=True), 
         'date_deadline': fields.date('Deadline', readonly=True), 
         'delay_expected': fields.float('Overpassed Deadline',digits=(16,2),readonly=True, group_operator="avg"),
+        'email': fields.integer('# Emails', size=128, readonly=True),
     }
 
     def init(self, cr):
@@ -103,13 +104,14 @@ class crm_claim_report(osv.osv):
                     c.type_action as type_action,
                     date_trunc('day',c.create_date) as create_date,
                     avg(extract('epoch' from (c.date_closed-c.create_date)))/(3600*24) as  delay_close,
+                    (SELECT count(id) FROM mailgate_message WHERE model='crm.helpdesk' AND res_id=c.id AND history=True) AS email,
                     extract('epoch' from (c.date_deadline - c.date_closed))/(3600*24) as  delay_expected
                 from
                     crm_claim c
                 group by to_char(c.date, 'YYYY'), to_char(c.date, 'MM'),to_char(c.date, 'YYYY-MM-DD'),\
                         c.state, c.user_id,c.section_id, c.stage_id,\
                         c.categ_id,c.partner_id,c.company_id,c.create_date,
-                        c.priority,c.type_action,c.date_deadline,c.date_closed
+                        c.priority,c.type_action,c.date_deadline,c.date_closed,c.id
             )""")
 
 crm_claim_report()
diff --git a/addons/crm_claim/report/crm_claim_report_view.xml b/addons/crm_claim/report/crm_claim_report_view.xml
index ca1c03a58ae..d1038ca4ec1 100644
--- a/addons/crm_claim/report/crm_claim_report_view.xml
+++ b/addons/crm_claim/report/crm_claim_report_view.xml
@@ -19,6 +19,7 @@
                     <field name="day" invisible="1"/>
                     <field name="nbr" string="#Claim" sum="#Claim"/>
                     <field name="delay_close" avg="Avg Closing Delay"/>
+                    <field name="email"/>
                     <field name="delay_expected"/>
                     <field name="state" invisible="1"/>
                     <field name="stage_id" invisible="1"/>