diff --git a/addons/im_livechat/report/im_livechat_report_channel_views.xml b/addons/im_livechat/report/im_livechat_report_channel_views.xml
index 2ec89a1874d..573df5df3b3 100644
--- a/addons/im_livechat/report/im_livechat_report_channel_views.xml
+++ b/addons/im_livechat/report/im_livechat_report_channel_views.xml
@@ -8,8 +8,9 @@
             <field name="arch" type="xml">
                 <pivot string="Livechat Support Statistics" disable_linking="1" sample="1">
                     <field name="technical_name" type="row"/>
-                    <field name="duration" type="measure"/>
-                    <field name="nbr_message" type="measure"/>
+                    <field name="duration" type="measure" string="Duration of Session (min)"/>
+                    <field name="nbr_message" type="measure" string="Messages per session"/>
+                    <field name="is_without_answer" invisible="True"/>
                 </pivot>
             </field>
         </record>
@@ -20,7 +21,9 @@
             <field name="arch" type="xml">
                 <graph string="Livechat Support Statistics" sample="1" disable_linking="1">
                     <field name="technical_name"/>
-                    <field name="nbr_message" type="measure"/>
+                    <field name="nbr_message" type="measure" string="Messages per session"/>
+                    <field name="duration" string="Duration of Session (min)"/>
+                    <field name="is_without_answer" invisible="True"/>
                 </graph>
             </field>
         </record>
@@ -55,7 +58,7 @@
             <field name="name">Session Statistics</field>
             <field name="res_model">im_livechat.report.channel</field>
             <field name="view_mode">graph,pivot</field>
-            <field name="context">{"search_default_last_week":1}</field>
+            <field name="context">{"search_default_last_week":1, "group_by": "start_date:day"}</field>
             <field name="help">Livechat Support Channel Statistics allows you to easily check and analyse your company livechat session performance. Extract information about the missed sessions, the audience, the duration of a session, etc.</field>
         </record>
 
diff --git a/addons/im_livechat/report/im_livechat_report_operator.py b/addons/im_livechat/report/im_livechat_report_operator.py
index 6a39e996297..99dbaa41726 100644
--- a/addons/im_livechat/report/im_livechat_report_operator.py
+++ b/addons/im_livechat/report/im_livechat_report_operator.py
@@ -19,6 +19,7 @@ class ImLivechatReportOperator(models.Model):
     start_date = fields.Datetime('Start Date of session', readonly=True)
     time_to_answer = fields.Float('Time to answer', digits=(16, 2), readonly=True, group_operator="avg", help="Average time to give the first answer to the visitor")
     duration = fields.Float('Average duration', digits=(16, 2), readonly=True, group_operator="avg", help="Duration of the conversation (in seconds)")
+    rating = fields.Float('Average rating', readonly=True, group_operator="avg", help="Average rating given by the visitor")
 
     def init(self):
         # Note : start_date_hour must be remove when the read_group will allow grouping on the hour of a datetime. Don't forget to change the view !
@@ -32,6 +33,7 @@ class ImLivechatReportOperator(models.Model):
                     COUNT(DISTINCT C.id) AS nbr_channel,
                     C.id AS channel_id,
                     C.create_date AS start_date,
+                    C.rating_last_value as rating,
                     EXTRACT('epoch' FROM MAX(M.create_date) - MIN(M.create_date)) AS duration,
                     EXTRACT('epoch' FROM MIN(MO.create_date) - MIN(M.create_date)) AS time_to_answer
                 FROM discuss_channel C
diff --git a/addons/im_livechat/report/im_livechat_report_operator_views.xml b/addons/im_livechat/report/im_livechat_report_operator_views.xml
index 20abf78312e..75dc2488242 100644
--- a/addons/im_livechat/report/im_livechat_report_operator_views.xml
+++ b/addons/im_livechat/report/im_livechat_report_operator_views.xml
@@ -35,6 +35,10 @@
                     <filter name="start_date_filter" string="This Week" domain="[
                         ('start_date', '>=', (datetime.datetime.combine(context_today() + relativedelta(weeks=-1,days=1,weekday=0), datetime.time(0,0,0)).to_utc()).strftime('%Y-%m-%d %H:%M:%S')),
                         ('start_date', '&lt;', (datetime.datetime.combine(context_today() + relativedelta(days=1,weekday=0), datetime.time(0,0,0)).to_utc()).strftime('%Y-%m-%d %H:%M:%S'))]"/>
+                    <filter name="last_month" string="This Month" invisible="True" domain="[
+                        ('start_date', '>=', (datetime.datetime.combine(context_today() + relativedelta(months=-1,days=1,weekday=0), datetime.time(0,0,0)).to_utc()).strftime('%Y-%m-%d %H:%M:%S')),
+                        ('start_date', '&lt;', (datetime.datetime.combine(context_today() + relativedelta(days=1,weekday=0), datetime.time(0,0,0)).to_utc()).strftime('%Y-%m-%d %H:%M:%S'))]"/>
+                    <separator/>
                     <separator/>
                     <filter name="filter_start_date" date="start_date"/>
                     <group expand="0" string="Group By...">
@@ -51,7 +55,7 @@
             <field name="name">Operator Analysis</field>
             <field name="res_model">im_livechat.report.operator</field>
             <field name="view_mode">graph,pivot</field>
-            <field name="context">{"search_default_last_week":1}</field>
+            <field name="context">{"search_default_last_month":1}</field>
             <field name="help">Livechat Support Channel Statistics allows you to easily check and analyse your company livechat session performance. Extract information about the missed sessions, the audience, the duration of a session, etc.</field>
         </record>