diff --git a/addons/live_support/static/ext/static/img/avatar/avatar.jpeg b/addons/live_support/static/ext/static/img/avatar/avatar.jpeg
new file mode 100644
index 00000000000..7168794022e
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diff --git a/addons/live_support/static/ext/static/img/button-gloss.png b/addons/live_support/static/ext/static/img/button-gloss.png
new file mode 100755
index 00000000000..6f3957702fe
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diff --git a/addons/live_support/static/ext/static/img/glyphicons-halflings-white.png b/addons/live_support/static/ext/static/img/glyphicons-halflings-white.png
new file mode 100755
index 00000000000..3bf6484a29d
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diff --git a/addons/live_support/static/ext/static/img/glyphicons-halflings.png b/addons/live_support/static/ext/static/img/glyphicons-halflings.png
new file mode 100755
index 00000000000..a9969993201
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diff --git a/addons/live_support/static/ext/static/img/green.png b/addons/live_support/static/ext/static/img/green.png
new file mode 100644
index 00000000000..01fb373c251
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diff --git a/addons/live_support/static/ext/static/img/logo.png b/addons/live_support/static/ext/static/img/logo.png
new file mode 100644
index 00000000000..aca5f4c60d8
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diff --git a/addons/live_support/static/ext/static/img/wood.png b/addons/live_support/static/ext/static/img/wood.png
new file mode 100644
index 00000000000..22f2450d3ad
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diff --git a/addons/live_support/static/ext/static/js/livesupport.js b/addons/live_support/static/ext/static/js/livesupport.js
index 988bb05a363..623fa8e2c4a 100644
--- a/addons/live_support/static/ext/static/js/livesupport.js
+++ b/addons/live_support/static/ext/static/js/livesupport.js
@@ -3,6 +3,7 @@ define(["nova", "jquery", "underscore", "oeclient", "require"], function(nova, $
     var livesupport = {};
 
     var te = new nova.TemplateEngine();
+    te.setEnvironment({"toUrl", _.bind(require.toUrl, require)});
     var connection;
 
     livesupport.main = function(server_url, db, login, password) {
diff --git a/addons/live_support/static/ext/static/js/livesupport_templates.html b/addons/live_support/static/ext/static/js/livesupport_templates.html
index 8fa0b1a2170..a2987853c6e 100644
--- a/addons/live_support/static/ext/static/js/livesupport_templates.html
+++ b/addons/live_support/static/ext/static/js/livesupport_templates.html
@@ -1,33 +1,32 @@
 
-    <t t-name="Conversation">
-        <div class="oe_im_chatview">
-            <div class="oe_im_chatview_header">
-                <img t-att-src="_s +'/web_im/static/src/img/green.png'" class="oe_im_chatview_online"/>
-                <t t-esc="widget.user.get('name')"/>
-                <button class="oe_im_chatview_close">×</button>
-            </div>
-            <div class="oe_im_chatview_disconnected">
-                <t t-esc='_.str.sprintf(_t("%s is offline. He/She will receive your messages on his/her next connection."), widget.user.get("name"))'/>
-            </div>
-            <div class="oe_im_chatview_content">
-                <div></div>
-            </div>
-            <div class="oe_im_chatview_footer">
-                <input class="oe_im_chatview_input" t-att-placeholder="_t('Say something...')" />
-            </div>
+<%def name="conversation">
+    <div class="oe_im_chatview_header">
+        <img src="${toUrl('../img/green.png')}" class="oe_im_chatview_online"/>
+        ${widget.user.get('name')}
+        <button class="oe_im_chatview_close">×</button>
+    </div>
+    <div class="oe_im_chatview_disconnected">
+        ${widget.user.get("name") + " is offline. He/She will receive your messages on his/her next connection."}
+    </div>
+    <div class="oe_im_chatview_content">
+        <div></div>
+    </div>
+    <div class="oe_im_chatview_footer">
+        <input class="oe_im_chatview_input" placeholder="Say something..." />
+    </div>
+</%def>
+
+<%def name="conversation_bubble">
+    <div class="oe_im_chatview_bubble">
+        <div class="oe_im_chatview_clip">
+            <img class="oe_im_chatview_avatar" src="${user.get('image_url')}"/>
         </div>
-    </t>
-    <t t-name="Conversation.bubble">
-        <div class="oe_im_chatview_bubble">
-            <div class="oe_im_chatview_clip">
-                <img class="oe_im_chatview_avatar" t-att-src='user.get("image_url")'/>
-            </div>
-            <div class="oe_im_chatview_from"><t t-esc="user.get('name')"/></div>
-            <div class="oe_im_chatview_bubble_list">
-                <t t-foreach="items" t-as="item">
-                    <div class="oe_im_chatview_bubble_item"><t t-esc="item"/></div>
-                </t>
-            </div>
-            <div class="oe_im_chatview_time"><t t-esc="time"/></div>
+        <div class="oe_im_chatview_from">${user.get('name')}</div>
+        <div class="oe_im_chatview_bubble_list">
+            % _.each(items, function(item) {
+                <div class="oe_im_chatview_bubble_item">${item}</div>
+            % });
         </div>
-    </t>
\ No newline at end of file
+        <div class="oe_im_chatview_time">${time}</div>
+    </div>
+</%def>
\ No newline at end of file