diff --git a/addons/mail/i18n/mail.pot b/addons/mail/i18n/mail.pot
index 69766609493..490ffe7340e 100644
--- a/addons/mail/i18n/mail.pot
+++ b/addons/mail/i18n/mail.pot
@@ -10320,6 +10320,13 @@ msgstr ""
 msgid "Your name"
 msgstr ""
 
+#. module: mail
+#. odoo-javascript
+#: code:addons/mail/static/src/core/web/recipient_list.js:0
+#, python-format
+msgid "[%(name)s] (no email address)"
+msgstr ""
+
 #. module: mail
 #. odoo-python
 #: code:addons/mail/models/mail_alias.py:0
diff --git a/addons/mail/static/src/core/web/chatter.js b/addons/mail/static/src/core/web/chatter.js
index 5c09a534049..72c047ba4e0 100644
--- a/addons/mail/static/src/core/web/chatter.js
+++ b/addons/mail/static/src/core/web/chatter.js
@@ -236,9 +236,9 @@ export class Chatter extends Component {
             .slice(0, 5)
             .map(({ partner }) => {
                 const text = partner.email ? partner.emailWithoutDomain : partner.name;
-                return `<span class="text-muted" title="${escape(partner.email)}">${escape(
-                    text
-                )}</span>`;
+                return `<span class="text-muted" title="${escape(
+                    partner.email || _t("no email address")
+                )}">${escape(text)}</span>`;
             });
         const formatter = new Intl.ListFormat(
             this.store.env.services["user"].lang?.replace("_", "-"),
diff --git a/addons/mail/static/src/core/web/recipient_list.js b/addons/mail/static/src/core/web/recipient_list.js
index 6fe45992c18..a2d2cc42f37 100644
--- a/addons/mail/static/src/core/web/recipient_list.js
+++ b/addons/mail/static/src/core/web/recipient_list.js
@@ -3,6 +3,8 @@
 import { useVisible } from "@mail/utils/common/hooks";
 import { Component, useState } from "@odoo/owl";
 import { useService } from "@web/core/utils/hooks";
+import { _t } from "@web/core/l10n/translation";
+import { sprintf } from "@web/core/utils/strings";
 
 /**
  * @typedef {Object} Props
@@ -22,4 +24,11 @@ export class RecipientList extends Component {
             }
         });
     }
+
+    getRecipientText(recipient) {
+        return (
+            recipient.partner.email ||
+            sprintf(_t("[%(name)s] (no email address)"), { name: recipient.partner.name })
+        );
+    }
 }
diff --git a/addons/mail/static/src/core/web/recipient_list.xml b/addons/mail/static/src/core/web/recipient_list.xml
index 5b4c7613b9d..866262f746d 100644
--- a/addons/mail/static/src/core/web/recipient_list.xml
+++ b/addons/mail/static/src/core/web/recipient_list.xml
@@ -5,7 +5,7 @@
         <div class="o-mail-RecipientList p-2 overflow-auto">
             <ul class="list-unstyled mb-0">
                 <li t-foreach="props.thread.recipients" t-as="recipient" t-key="recipient.id">
-                    <t t-out="recipient.partner.email"/>
+                    <t t-out="getRecipientText(recipient)"/>
                 </li>
                 <span t-if="!props.thread.recipientsFullyLoaded" class="btn btn-link w-100" t-on-click="() => threadService.loadMoreRecipients(props.thread)" t-ref="load-more">Load more</span>
             </ul>
diff --git a/addons/mail/static/tests/web/follower_list_menu_tests.js b/addons/mail/static/tests/web/follower_list_menu_tests.js
index 51f900bd8cc..5df0a3088c2 100644
--- a/addons/mail/static/tests/web/follower_list_menu_tests.js
+++ b/addons/mail/static/tests/web/follower_list_menu_tests.js
@@ -279,6 +279,34 @@ QUnit.test("Load 100 recipients at once", async () => {
     await contains(".o-mail-RecipientList span", { count: 0, text: "Load more" });
 });
 
+QUnit.test("Load recipient without email", async () => {
+    const pyEnv = await startServer();
+    const [partnerId_1, partnerId_2] = pyEnv["res.partner"].create([
+        { name: "Luigi" },
+        { name: "Mario" },
+    ]);
+    pyEnv["mail.followers"].create([
+        {
+            is_active: true,
+            partner_id: pyEnv.currentPartnerId,
+            res_id: partnerId_1,
+            res_model: "res.partner",
+        },
+        {
+            is_active: true,
+            partner_id: partnerId_2,
+            res_id: partnerId_1,
+            res_model: "res.partner",
+        },
+    ]);
+    const { openFormView } = await start();
+    await openFormView("res.partner", partnerId_1);
+    await click("button", { text: "Send message" });
+    await contains("span[title='no email address']", { text: "Mario" });
+    await click("button[title='Show all recipients']");
+    await contains(".o-mail-RecipientList li", { text: "[Mario] (no email address)" });
+});
+
 QUnit.test(
     'Show "Add follower" and subtypes edition/removal buttons on all followers if user has write access',
     async () => {