diff --git a/bin/addons/base/res/partner/partner_view.xml b/bin/addons/base/res/partner/partner_view.xml
index 3fb294bd526..8c949a7f410 100644
--- a/bin/addons/base/res/partner/partner_view.xml
+++ b/bin/addons/base/res/partner/partner_view.xml
@@ -359,7 +359,7 @@
             <field name="view_type">form</field>
             <field name="context">{"search_default_customer":1}</field>
             <field name="search_view_id" ref="view_res_partner_filter"/>
-            <field name="help">The Address book manages your customers list. The form for customer allows you to record detailed on your customers (address, contacts, pricelist, account, etc.). With the history tab, you can follow all moves transactions related to a customer, like sales order, claims.</field>
+            <field name="help">A customer is an entity you do business with, like a company or an organization. A customer can have several contacts or addresses which are the people working for this company. You can use the history tab, to follow all transactions related to a customer: sales order, emails, opportunities, claims, etc. If you use the email gateway, the Outlook or the Thunderbird plugin, don't forget to register emails to each contact so that the gateway will automatically attach incoming emails to the right partner.</field>
         </record>
         <record id="action_partner_form_view1" model="ir.actions.act_window.view">
             <field eval="10" name="sequence"/>