diff --git a/addons/im_livechat/controllers/main.py b/addons/im_livechat/controllers/main.py
index a2974c36ffa..1ad0b94135e 100644
--- a/addons/im_livechat/controllers/main.py
+++ b/addons/im_livechat/controllers/main.py
@@ -85,6 +85,8 @@ class LivechatController(http.Controller):
         # find the first matching rule for the given country and url
         matching_rule = request.env['im_livechat.channel.rule'].sudo().match_rule(channel_id, url, country_id)
         if matching_rule and (not matching_rule.chatbot_script_id or matching_rule.chatbot_script_id.script_step_ids):
+            frontend_lang = request.httprequest.cookies.get('frontend_lang', request.env.user.lang or 'en_US')
+            matching_rule = matching_rule.with_context(lang=frontend_lang)
             rule = {
                 'action': matching_rule.action,
                 'auto_popup_timer': matching_rule.auto_popup_timer,
@@ -153,7 +155,8 @@ class LivechatController(http.Controller):
 
         chatbot_script = False
         if chatbot_script_id:
-            chatbot_script = request.env['chatbot.script'].sudo().browse(chatbot_script_id)
+            frontend_lang = request.httprequest.cookies.get('frontend_lang', request.env.user.lang or 'en_US')
+            chatbot_script = request.env['chatbot.script'].sudo().with_context(lang=frontend_lang).browse(chatbot_script_id)
 
         return request.env["im_livechat.channel"].with_context(lang=False).sudo().browse(channel_id)._open_livechat_discuss_channel(
             anonymous_name,