diff --git a/addons/im_livechat/i18n/im_livechat.pot b/addons/im_livechat/i18n/im_livechat.pot
index f52a03f0670..0d65ef2e935 100644
--- a/addons/im_livechat/i18n/im_livechat.pot
+++ b/addons/im_livechat/i18n/im_livechat.pot
@@ -814,6 +814,7 @@ msgstr ""
 #. module: im_livechat
 #. odoo-javascript
 #: code:addons/im_livechat/static/src/public_models/livechat_button_view.js:0
+#: code:addons/im_livechat/models/im_livechat_channel.py:0
 #, python-format
 msgid "How may I help you?"
 msgstr ""
diff --git a/addons/im_livechat/models/im_livechat_channel.py b/addons/im_livechat/models/im_livechat_channel.py
index 303a86f5dd0..14ac166b396 100644
--- a/addons/im_livechat/models/im_livechat_channel.py
+++ b/addons/im_livechat/models/im_livechat_channel.py
@@ -26,11 +26,17 @@ class ImLivechatChannel(models.Model):
     def _default_user_ids(self):
         return [(6, 0, [self._uid])]
 
+    def _default_button_text(self):
+        return _('Have a Question? Chat with us.')
+
+    def _default_default_message(self):
+        return _('How may I help you?')
+
     # attribute fields
     name = fields.Char('Channel Name', required=True)
-    button_text = fields.Char('Text of the Button', default=_('Have a Question? Chat with us.'),
+    button_text = fields.Char('Text of the Button', default=_default_button_text,
         help="Default text displayed on the Livechat Support Button", translate=True)
-    default_message = fields.Char('Welcome Message', default='How may I help you?',
+    default_message = fields.Char('Welcome Message', default=_default_default_message,
         help="This is an automated 'welcome' message that your visitor will see when they initiate a new conversation.", translate=True)
     input_placeholder = fields.Char('Chat Input Placeholder', help='Text that prompts the user to initiate the chat.', translate=True)
     header_background_color = fields.Char(default="#875A7B", help="Default background color of the channel header once open")