diff --git a/addons/crm_helpdesk/crm_helpdesk_demo.xml b/addons/crm_helpdesk/crm_helpdesk_demo.xml
index 9953d07dd92..fd31bb4c8fb 100644
--- a/addons/crm_helpdesk/crm_helpdesk_demo.xml
+++ b/addons/crm_helpdesk/crm_helpdesk_demo.xml
@@ -1,6 +1,61 @@
 <?xml version="1.0"?>
 <openerp>
-<data noupdate="1">
+    <data noupdate="1">
+        <record id="crm_helpdesk_wheretodownloadopenerp0" model="crm.helpdesk">
+            <field model="res.partner.canal" name="canal_id" search="[('name', '=', u'E-mail')]"/>
+            <field name="som" ref="base.som_normal"/>
+            <field eval="1" name="active"/>
+            <field name="user_id" ref="base.user_root"/>
+            <field name="company_id" ref="base.main_company"/>
+            <field name="priority">3</field>
+            <field name="state">draft</field>
+            <field name="section_id" ref="crm.section_sales_department"/>
+            <field name="date">2010-07-04 11:10:36</field>
+            <field name="name">Download old version of OpenERP? </field>
+            <field eval="&quot;Is there any link to download old versions of OpenERP?&quot;" name="description"/>
+        </record>
 
-</data>
-</openerp>
+        <record id="crm_helpdesk_cannotabletoconnecttoserver0" model="crm.helpdesk">
+            <field model="res.partner.canal" name="canal_id" search="[('name', '=', u'website')]"/>
+            <field name="som" ref="base.som_fury"/>
+            <field eval="1" name="active"/>
+            <field name="user_id" ref="base.user_demo"/>
+            <field name="company_id" ref="base.main_company"/>
+            <field name="priority">3</field>
+            <field name="state">draft</field>
+            <field name="section_id" ref="crm.section_sales_department"/>
+            <field name="date">2010-07-12 11:12:09</field>
+            <field name="name">Can not able to connect to Server</field>
+            <field eval="&quot;I am not able to connect Server, Can anyone help?&quot;" name="description"/>
+        </record>
+
+        <record id="crm_helpdesk_documentationforcrm0" model="crm.helpdesk">
+            <field model="res.partner.canal" name="canal_id" search="[('name', '=', u'phone')]"/>
+            <field name="som" ref="base.som_happy"/>
+            <field eval="1" name="active"/>
+            <field name="user_id" ref="base.user_root"/>
+            <field name="company_id" ref="base.main_company"/>
+            <field name="priority">2</field>
+            <field name="state">draft</field>
+            <field name="section_id" ref="crm.section_sales_department"/>
+            <field name="date">2010-07-12 11:13:10</field>
+            <field name="name">Documentation for CRM?</field>
+            <field eval="&quot;Can anyone give link of document for CRM&quot;" name="description"/>
+        </record>
+
+        <record id="crm_helpdesk_howtocreateanewmodule0" model="crm.helpdesk">
+            <field model="res.partner.canal" name="canal_id" search="[('name', '=', u'E-mail')]"/>
+            <field name="partner_address_id" ref="base.res_partner_address_9"/>
+            <field name="som" ref="base.som_normal"/>
+            <field eval="1" name="active"/>
+            <field name="partner_id" ref="base.res_partner_2"/>
+            <field name="user_id" ref="base.user_root"/>
+            <field name="company_id" ref="base.main_company"/>
+            <field name="priority">3</field>
+            <field name="state">draft</field>
+            <field name="date">2010-07-12 11:15:17</field>
+            <field name="name">How to create a new module</field>
+            <field eval="&quot;How can I create new module in OpenERP?&quot;" name="description"/>
+        </record>
+    </data>
+</openerp>
\ No newline at end of file
diff --git a/addons/crm_helpdesk/crm_helpdesk_view.xml b/addons/crm_helpdesk/crm_helpdesk_view.xml
index 19f1d9555d5..f91da940991 100644
--- a/addons/crm_helpdesk/crm_helpdesk_view.xml
+++ b/addons/crm_helpdesk/crm_helpdesk_view.xml
@@ -66,8 +66,7 @@
                             </group>
 
                             <separator colspan="4" string="Notes"/>
-                            <field name="description" colspan="4"
-                                nolabel="1" widget="text_tag" readonly="1" />
+                            <field name="description" colspan="4" nolabel="1" />
                             <separator colspan="4"/>
                             <group col="8" colspan="4">
                                 <field name="state" select="1"/>