diff --git a/addons/im_livechat/controllers/main.py b/addons/im_livechat/controllers/main.py
index c80630deff3..aa0e7a6a4f2 100644
--- a/addons/im_livechat/controllers/main.py
+++ b/addons/im_livechat/controllers/main.py
@@ -87,6 +87,7 @@ class LivechatController(http.Controller):
             # limit the creation : only ONE rating per session
             values = {
                 'rating': rate,
+                'consumed': True
             }
             if not channel.rating_ids:
                 values.update({
diff --git a/addons/im_livechat/report/im_livechat_report_channel_views.xml b/addons/im_livechat/report/im_livechat_report_channel_views.xml
index 9df7cd8ec77..73c31f00299 100644
--- a/addons/im_livechat/report/im_livechat_report_channel_views.xml
+++ b/addons/im_livechat/report/im_livechat_report_channel_views.xml
@@ -58,13 +58,6 @@
             <field name="help">Livechat Support Channel Statistics allows you to easily check and analyse your company livechat session performance. Extract information about the missed sessions, the audiance, the duration of a session, etc.</field>
         </record>
 
-        <menuitem
-            id="menu_reporting_livechat"
-            name="Report"
-            parent="menu_livechat_root"
-            sequence="50"
-            groups="im_livechat_group_manager"/>
-
         <menuitem
             id="menu_reporting_livechat_channel"
             name="Session Statistics"
diff --git a/addons/im_livechat/report/im_livechat_report_operator.py b/addons/im_livechat/report/im_livechat_report_operator.py
index 7a15c90ef11..b29e367559d 100644
--- a/addons/im_livechat/report/im_livechat_report_operator.py
+++ b/addons/im_livechat/report/im_livechat_report_operator.py
@@ -12,7 +12,7 @@ class ImLivechatReportOperator(models.Model):
 
     partner_id = fields.Many2one('res.partner', 'Operator', readonly=True)
     livechat_channel_id = fields.Many2one('im_livechat.channel', 'Channel', readonly=True)
-    nbr_channel = fields.Integer('# of channel', readonly=True, group_operator="sum", help="Number of conversation")
+    nbr_channel = fields.Integer('# of Sessions', readonly=True, group_operator="sum", help="Number of conversation")
     channel_id = fields.Many2one('mail.channel', 'Conversation', readonly=True)
     start_date = fields.Datetime('Start Date of session', readonly=True, help="Start date of the conversation")
     time_to_answer = fields.Float('Time to answer', digits=(16, 2), readonly=True, group_operator="avg", help="Average time to give the first answer to the visitor")
diff --git a/addons/im_livechat/views/im_livechat_channel_views.xml b/addons/im_livechat/views/im_livechat_channel_views.xml
index e2c0a2928cf..df19f06e5c1 100644
--- a/addons/im_livechat/views/im_livechat_channel_views.xml
+++ b/addons/im_livechat/views/im_livechat_channel_views.xml
@@ -221,17 +221,31 @@
             sequence="5"/>
 
         <menuitem
-            id="session_history"
-            name="History"
+            id="menu_reporting_livechat"
+            name="Report"
             parent="menu_livechat_root"
+            sequence="50"
+            groups="im_livechat_group_manager"/>
+
+
+        <menuitem
+            id="session_history"
+            name="Sessions History"
+            parent="menu_reporting_livechat"
             action="mail_channel_action"
             groups="im_livechat_group_user"
-            sequence="10"/>
+            sequence="1"/>
+
+        <menuitem
+            id="livechat_config"
+            name="Configuration"
+            parent="menu_livechat_root"
+            sequence="55"/>
 
         <menuitem
             id="canned_responses"
             name="Canned Responses"
-            parent="menu_livechat_root"
+            parent="livechat_config"
             action="im_livechat_canned_response_action"
             groups="im_livechat_group_user"
             sequence="15"/>
diff --git a/addons/im_livechat/views/mail_channel_views.xml b/addons/im_livechat/views/mail_channel_views.xml
index edc085c80c8..fc86605a641 100644
--- a/addons/im_livechat/views/mail_channel_views.xml
+++ b/addons/im_livechat/views/mail_channel_views.xml
@@ -27,6 +27,7 @@
                 <tree string="History" create="false">
                     <field name="create_date" string="Session Date"/>
                     <field name="name" string="Attendees"/>
+                    <field name="rating_count" string="Has a Rating"/>
                 </tree>
             </field>
         </record>
@@ -108,7 +109,7 @@
         <record id="mail_channel_action_from_livechat_channel" model="ir.actions.act_window">
             <field name="name">Sessions</field>
             <field name="res_model">mail.channel</field>
-            <field name="view_mode">list,form</field>
+            <field name="view_mode">tree,form</field>
             <field name="domain">[('livechat_channel_id', 'in', [active_id])]</field>
             <field name="context">{
                 'search_default_livechat_channel_id': [active_id],
@@ -116,6 +117,20 @@
             }</field>
             <field name="search_view_id" ref="mail_channel_view_search"/>
         </record>
+        <record id="mail_channel_action_livechat_tree" model="ir.actions.act_window.view">
+            <field name="sequence">1</field>
+            <field name="view_mode">tree</field>
+            <field name="view_id" ref="im_livechat.mail_channel_view_tree"/>
+            <field name="act_window_id" ref="im_livechat.mail_channel_action_from_livechat_channel"/>
+        </record>
+
+        <record id="mail_channel_action_livechat_form" model="ir.actions.act_window.view">
+            <field name="sequence">2</field>
+            <field name="view_mode">form</field>
+            <field name="view_id" ref="im_livechat.mail_channel_view_form"/>
+            <field name="act_window_id" ref="im_livechat.mail_channel_action_from_livechat_channel"/>
+        </record>
+
 
     </data>
 </openerp>
diff --git a/addons/rating/models/rating.py b/addons/rating/models/rating.py
index 9c87139d380..9df19846f77 100644
--- a/addons/rating/models/rating.py
+++ b/addons/rating/models/rating.py
@@ -31,7 +31,7 @@ class Rating(models.Model):
     res_id = fields.Integer(string='Document ID', required=True, help="Identifier of the rated object", index=True)
     rated_partner_id = fields.Many2one('res.partner', string="Rated Partner", help="Owner of the rated resource")
     partner_id = fields.Many2one('res.partner', string='Customer', help="Author of the rating")
-    rating = fields.Float(string="Rating", group_operator="avg", default=0, help="Rating value")
+    rating = fields.Float(string="Rating", group_operator="avg", default=0, help="Rating value: 0=Unhappy, 10=Happy")
     feedback = fields.Text('Feedback reason', help="Reason of the rating")
     message_id = fields.Many2one('mail.message', string="Linked message", help="Associated message when posting a review. Mainly used in website addons.", index=True)
     access_token = fields.Char('Security Token', default=new_access_token, help="Access token to set the rating of the value")
@@ -52,7 +52,7 @@ class RatingMixin(models.AbstractModel):
     _description = "Rating Mixin"
 
     rating_ids = fields.One2many('rating.rating', 'res_id', string='Rating', domain=lambda self: [('res_model', '=', self._name)])
-    rating_last_value = fields.Float('Last Value', related='rating_ids.rating', store=True)
+    rating_last_value = fields.Float('Rating Last Value', related='rating_ids.rating', store=True)
     rating_count = fields.Integer('Rating count', compute="_compute_rating_count")
 
     @api.multi