diff --git a/addons/mail/static/src/core/thread_model.js b/addons/mail/static/src/core/thread_model.js
index 0cc15614208..73c401792a2 100644
--- a/addons/mail/static/src/core/thread_model.js
+++ b/addons/mail/static/src/core/thread_model.js
@@ -378,7 +378,25 @@ export class Thread {
                 orderedOnlineMembers.push(member);
             }
         }
-        return orderedOnlineMembers.sort((m1, m2) => (m1.persona.name < m2.persona.name ? -1 : 1));
+        return orderedOnlineMembers.sort((m1, m2) => {
+            const m1HasRtc = Boolean(m1.rtcSession);
+            const m2HasRtc = Boolean(m2.rtcSession);
+            if (m1HasRtc === m2HasRtc) {
+                /**
+                 * If raisingHand is falsy, it gets an Infinity value so that when
+                 * we sort by [oldest/lowest-value]-first, falsy values end up last.
+                 */
+                const m1RaisingValue = m1.rtcSession?.raisingHand || Infinity;
+                const m2RaisingValue = m2.rtcSession?.raisingHand || Infinity;
+                if (m1HasRtc && m1RaisingValue !== m2RaisingValue) {
+                    return m1RaisingValue - m2RaisingValue;
+                } else {
+                    return m1.persona.name?.localeCompare(m2.persona.name) ?? 1;
+                }
+            } else {
+                return m2HasRtc - m1HasRtc;
+            }
+        });
     }
 
     get unknownMembersCount() {
diff --git a/addons/mail/static/src/discuss/channel_member_list.xml b/addons/mail/static/src/discuss/channel_member_list.xml
index a6c08b0638a..621bf76810f 100644
--- a/addons/mail/static/src/discuss/channel_member_list.xml
+++ b/addons/mail/static/src/discuss/channel_member_list.xml
@@ -33,7 +33,13 @@
                 <ImStatus className="'position-absolute bottom-0 end-0'" persona="member.persona"/>
             </div>
             <span class="ms-2 text-truncate" t-esc="member.persona.name"/>
-            <span t-if="member.rtcSession?.isRaisingHand" class="p-2 fa ms-auto fa-hand-paper-o"/>
+            <span class="ms-auto">
+                <span t-if="props.thread.invitedMemberIds.has(member.id)" class="p-1 fa fa-user-plus"/>
+                <span t-if="member.rtcSession?.isSelfMuted and !member.rtcSession?.isDeaf" class="p-1 fa fa-microphone-slash"/>
+                <span t-elif="member.rtcSession?.isDeaf" class="p-1 fa fa-deaf"/>
+                <span t-if="member.rtcSession?.raisingHand" class="p-1 fa fa-hand-paper-o"/>
+            </span>
+
         </div>
     </t>
 
diff --git a/addons/mail/static/src/rtc/call.js b/addons/mail/static/src/rtc/call.js
index 77534321e90..44e3c6b52fb 100644
--- a/addons/mail/static/src/rtc/call.js
+++ b/addons/mail/static/src/rtc/call.js
@@ -72,25 +72,45 @@ export class Call extends Component {
     }
 
     get visibleCards() {
-        const cards = [];
+        const raisingHandCards = [];
+        const sessionCards = [];
+        const invitationCards = [];
         const filterVideos = this.userSettings.showOnlyVideo && this.props.thread.videoCount > 0;
         for (const session of Object.values(this.props.thread.rtcSessions)) {
             if (!filterVideos || session.videoStream) {
-                cards.push({
+                const data = {
                     key: "session_" + session.id,
                     session,
-                });
+                };
+                if (session.raisingHand) {
+                    raisingHandCards.push(data);
+                } else {
+                    sessionCards.push(data);
+                }
             }
         }
         if (!filterVideos) {
             for (const memberId of this.props.thread.invitedMemberIds) {
-                cards.push({
+                invitationCards.push({
                     key: "member_" + memberId,
                     member: this.store.channelMembers[memberId],
                 });
             }
         }
-        return cards;
+        raisingHandCards.sort((c1, c2) => {
+            return c1.session.raisingHand - c2.session.raisingHand;
+        });
+        sessionCards.sort((c1, c2) => {
+            return (
+                c1.session.channelMember?.persona?.name?.localeCompare(
+                    c2.session.channelMember?.persona?.name
+                ) ?? 1
+            );
+        });
+        invitationCards.sort((c1, c2) => {
+            return c1.member.persona?.name?.localeCompare(c2.member.persona?.name) ?? 1;
+        });
+        return raisingHandCards.concat(sessionCards, invitationCards);
     }
 
     get visibleMainCards() {
diff --git a/addons/mail/static/src/rtc/call_action_list.js b/addons/mail/static/src/rtc/call_action_list.js
index 554bdcbd431..fa0ada2dc1e 100644
--- a/addons/mail/static/src/rtc/call_action_list.js
+++ b/addons/mail/static/src/rtc/call_action_list.js
@@ -36,7 +36,7 @@ export class CallActionList extends Component {
     }
 
     async onClickRaiseHand(ev) {
-        this.rtc.raiseHand(!this.rtc.state.selfSession.isRaisingHand);
+        this.rtc.raiseHand(!this.rtc.state.selfSession.raisingHand);
     }
 
     /**
diff --git a/addons/mail/static/src/rtc/call_action_list.xml b/addons/mail/static/src/rtc/call_action_list.xml
index 08ecc468c06..3a51cfa0b06 100644
--- a/addons/mail/static/src/rtc/call_action_list.xml
+++ b/addons/mail/static/src/rtc/call_action_list.xml
@@ -37,10 +37,10 @@
                             }"/>
                         </div>
                     </button>
-                    <t t-if="rtc.state?.selfSession.isRaisingHand" t-set="handText">Lower hand</t>
+                    <t t-if="rtc.state?.selfSession.raisingHand" t-set="handText">Lower hand</t>
                     <t t-else="" t-set="handText">Raise hand</t>
                     <button class="btn d-flex m-1 border-0 rounded-circle shadow-none opacity-100 opacity-75-hover"
-                        t-att-class="{ 'p-2': isSmall, 'p-3': !isSmall, 'bg-500' : rtc.state?.selfSession.isRaisingHand }"
+                        t-att-class="{ 'p-2': isSmall, 'p-3': !isSmall, 'bg-500' : rtc.state?.selfSession.raisingHand }"
                         t-att-aria-label="handText"
                         t-att-title="handText"
                         t-on-click="onClickRaiseHand">
diff --git a/addons/mail/static/src/rtc/call_participant_card.xml b/addons/mail/static/src/rtc/call_participant_card.xml
index 4181584bd7c..6399b6806be 100644
--- a/addons/mail/static/src/rtc/call_participant_card.xml
+++ b/addons/mail/static/src/rtc/call_participant_card.xml
@@ -36,7 +36,7 @@
                     </small>
                 </span>
                 <div class="o-mail-CallParticipantCard-overlay position-absolute top-0 end-0 d-flex flex-row-reverse">
-                    <span t-if="rtcSession.isRaisingHand" class="d-flex flex-column justify-content-center me-1 rounded-circle bg-500" t-att-class="{'o-minimized p-1': props.minimized, 'p-2': !props.minimized }" title="raising hand" aria-label="raising hand">
+                    <span t-if="rtcSession.raisingHand" class="d-flex flex-column justify-content-center me-1 rounded-circle bg-500" t-att-class="{'o-minimized p-1': props.minimized, 'p-2': !props.minimized }" title="raising hand" aria-label="raising hand">
                         <i class="fa fa-hand-paper-o"/>
                     </span>
                     <span t-if="rtcSession.isSelfMuted and !rtcSession.isDeaf" class="d-flex flex-column justify-content-center me-1 rounded-circle bg-900" t-att-class="{'o-minimized p-1': props.minimized, 'p-2': !props.minimized }" title="muted" aria-label="muted">
diff --git a/addons/mail/static/src/rtc/rtc_service.js b/addons/mail/static/src/rtc/rtc_service.js
index bc3a13cfb95..f094877eb6c 100644
--- a/addons/mail/static/src/rtc/rtc_service.js
+++ b/addons/mail/static/src/rtc/rtc_service.js
@@ -440,10 +440,12 @@ export class Rtc {
                 this.disconnect(session);
                 break;
             case "raise_hand":
-                Object.assign(session, { isRaisingHand: payload.active });
+                Object.assign(session, {
+                    raisingHand: payload.active ? new Date() : undefined,
+                });
                 // eslint-disable-next-line no-case-declarations
                 const notificationId = "raise_hand_" + session.id;
-                if (session.isRaisingHand) {
+                if (session.raisingHand) {
                     this.addCallNotification({
                         id: notificationId,
                         text: sprintf(_t("%s raised a hand"), session.name),
@@ -691,7 +693,7 @@ export class Rtc {
                     },
                 });
                 await this.notify([session], "raise_hand", {
-                    active: this.state.selfSession.isRaisingHand,
+                    active: Boolean(this.state.selfSession.raisingHand),
                 });
             } catch (e) {
                 if (!(e instanceof DOMException) || e.name !== "OperationError") {
@@ -929,10 +931,10 @@ export class Rtc {
         delete session.packetsSent;
         delete session.dtlsState;
         delete session.iceState;
+        delete session.raisingHand;
         delete session.logStep;
         delete session.audioError;
         delete session.videoError;
-        session.isRaisingHand = false;
         session.isTalking = false;
         this.removeVideoFromSession(session);
         session.dataChannel?.close();
@@ -1057,15 +1059,15 @@ export class Rtc {
     }
 
     /**
-     * @param {Boolean} isRaisingHand
+     * @param {Boolean} raise
      */
-    async raiseHand(isRaisingHand) {
+    async raiseHand(raise) {
         if (!this.state.selfSession || !this.state.channel) {
             return;
         }
-        this.state.selfSession.isRaisingHand = isRaisingHand;
+        this.state.selfSession.raisingHand = raise ? new Date() : undefined;
         await this.notify(Object.values(this.state.channel.rtcSessions), "raise_hand", {
-            active: this.state.selfSession.isRaisingHand,
+            active: this.state.selfSession.raisingHand,
         });
     }
 
diff --git a/addons/mail/static/src/rtc/rtc_session_model.js b/addons/mail/static/src/rtc/rtc_session_model.js
index ed4e237483d..d37a1b59e75 100644
--- a/addons/mail/static/src/rtc/rtc_session_model.js
+++ b/addons/mail/static/src/rtc/rtc_session_model.js
@@ -20,11 +20,12 @@ export class RtcSession {
     dataChannel;
     audioError;
     videoError;
-    isRaisingHand;
     isTalking;
     localVolume;
     /** @type {RTCPeerConnection} */
     peerConnection;
+    /** @type {Date|undefined} */
+    raisingHand;
     videoComponentCount = 0;
     /** @type {MediaStream} */
     videoStream;