diff --git a/addons/payment_ogone/i18n/payment_ogone.pot b/addons/payment_ogone/i18n/payment_ogone.pot
index 452165becf7..6bf2d7ee910 100644
--- a/addons/payment_ogone/i18n/payment_ogone.pot
+++ b/addons/payment_ogone/i18n/payment_ogone.pot
@@ -136,6 +136,12 @@ msgstr ""
 msgid "The communication with the API failed."
 msgstr ""
 
+#. module: payment_ogone
+#: code:addons/payment_ogone/models/payment_transaction.py:0
+#, python-format
+msgid "The payment has been declined: %s"
+msgstr ""
+
 #. module: payment_ogone
 #: code:addons/payment_ogone/models/payment_transaction.py:0
 #, python-format
diff --git a/addons/payment_ogone/models/const.py b/addons/payment_ogone/models/const.py
index b842dfe2354..cab223f5ad6 100644
--- a/addons/payment_ogone/models/const.py
+++ b/addons/payment_ogone/models/const.py
@@ -74,4 +74,5 @@ PAYMENT_STATUS_MAPPING = {
     'pending': (41, 46, 50, 51, 52, 55, 56, 81, 82, 91, 92, 99),  # 46 = 3DS
     'done': (5, 8, 9),
     'cancel': (1,),
+    'declined': (2,),
 }
diff --git a/addons/payment_ogone/models/payment_transaction.py b/addons/payment_ogone/models/payment_transaction.py
index 604140947db..fa59f173b60 100644
--- a/addons/payment_ogone/models/payment_transaction.py
+++ b/addons/payment_ogone/models/payment_transaction.py
@@ -204,6 +204,17 @@ class PaymentTransaction(models.Model):
             self._set_done()
         elif payment_status in const.PAYMENT_STATUS_MAPPING['cancel']:
             self._set_canceled()
+        elif payment_status in const.PAYMENT_STATUS_MAPPING['declined']:
+            if data.get("NCERRORPLUS"):
+                reason = data.get("NCERRORPLUS")
+            elif data.get("NCERROR"):
+                reason = "Error code: %s" % data.get("NCERROR")
+            else:
+                reason = "Unknown reason"
+            _logger.info("the payment has been declined: %s.", reason)
+            self._set_error(
+                "Ogone: " + _("The payment has been declined: %s", reason)
+            )
         else:  # Classify unknown payment statuses as `error` tx state
             _logger.info(
                 "received data with invalid payment status (%s) for transaction with reference %s",