diff --git a/addons/crm_helpdesk/crm_helpdesk_menu.xml b/addons/crm_helpdesk/crm_helpdesk_menu.xml
index 162cef8c15d..31ee27345b0 100644
--- a/addons/crm_helpdesk/crm_helpdesk_menu.xml
+++ b/addons/crm_helpdesk/crm_helpdesk_menu.xml
@@ -11,8 +11,8 @@
crm.helpdesk
tree,calendar,form
- {"search_default_user_id":uid, 'search_default_section_id': section_id}
+ {"search_default_user_id":uid, "search_default_current":1, 'search_default_section_id': section_id}
Helpdesk and Support allow you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary. You can also assign a priority level. Use the OpenERP Issues system to manage your support activities. Issues can be connected to the email gateway: new emails may create issues, each of them automatically gets the history of the conversation with the customer.
diff --git a/addons/crm_helpdesk/crm_helpdesk_view.xml b/addons/crm_helpdesk/crm_helpdesk_view.xml
index 746b96a6951..aca7ac061a8 100644
--- a/addons/crm_helpdesk/crm_helpdesk_view.xml
+++ b/addons/crm_helpdesk/crm_helpdesk_view.xml
@@ -232,7 +232,8 @@
search
-
-
-
-
crm.helpdesk.report
form
tree,graph
- {"search_default_User":1,"search_default_This Month":1,'group_by_no_leaf':1,'group_by':[]}
+ {"search_default_User":1,"search_default_this_month":1,'group_by_no_leaf':1,'group_by':[]}
Have a general overview of all support requests by sorting them with specific criteria such as the processing time, number of requests answered, emails sent and costs.