diff --git a/addons/im_livechat/models/im_livechat_channel.py b/addons/im_livechat/models/im_livechat_channel.py
index 783fbd417ef..f7368853ffc 100644
--- a/addons/im_livechat/models/im_livechat_channel.py
+++ b/addons/im_livechat/models/im_livechat_channel.py
@@ -30,7 +30,7 @@ class ImLivechatChannel(models.Model):
         help="Default text displayed on the Livechat Support Button")
     default_message = fields.Char('Welcome Message', default='How may I help you?',
         help="This is an automated 'welcome' message that your visitor will see when they initiate a new conversation.")
-    input_placeholder = fields.Char('Chat Input Placeholder')
+    input_placeholder = fields.Char('Chat Input Placeholder', help='Text that prompts the user to initiate the chat.')
 
     # computed fields
     web_page = fields.Char('Web Page', compute='_compute_web_page_link', store=False, readonly=True,
diff --git a/addons/im_livechat/views/im_livechat_channel_views.xml b/addons/im_livechat/views/im_livechat_channel_views.xml
index 00659f883a5..3e1fa0bce28 100644
--- a/addons/im_livechat/views/im_livechat_channel_views.xml
+++ b/addons/im_livechat/views/im_livechat_channel_views.xml
@@ -124,8 +124,8 @@
                         </group>
                         <group string="Options">
                             <field name="button_text"/>
-                            <field name="input_placeholder"/>
                             <field name="default_message" placeholder="e.g. Hello, how may I help you?"/>
+                            <field name="input_placeholder"/>
                         </group>
                     </group>