From d5f15d2230d7a65a42ad1df0ba86a2515372215f Mon Sep 17 00:00:00 2001
From: "Turkesh Patel (Open ERP)" <tpa@tinyerp.com>
Date: Mon, 30 Apr 2012 15:57:52 +0530
Subject: [PATCH 1/4] [IMP] remove communication and history

bzr revid: tpa@tinyerp.com-20120430102752-3xwat05h0gegtqw3
---
 addons/crm_claim/crm_claim_view.xml | 33 ++++++++---------------------
 1 file changed, 9 insertions(+), 24 deletions(-)

diff --git a/addons/crm_claim/crm_claim_view.xml b/addons/crm_claim/crm_claim_view.xml
index 03639fc10e4..d35be0bddd8 100644
--- a/addons/crm_claim/crm_claim_view.xml
+++ b/addons/crm_claim/crm_claim_view.xml
@@ -66,7 +66,8 @@
             <field name="model">crm.claim</field>
             <field name="type">form</field>
             <field name="arch" type="xml">
-                <form string="Claims">
+                <form string="Claims" layout="manual">
+                <sheet layout="auto">
                     <group>
                         <field name="name" />
                         <field name="date"/>
@@ -82,6 +83,9 @@
                         <newline />
                         <field name="priority"/>
                         <field name="date_deadline"/>
+                        <button string="Send New Email"
+                               name="%(mail.action_email_compose_message_wizard)d"
+                               icon="terp-mail-message-new" type="action"/>
                     </group>
                     <group colspan="4" col="4">
                         <notebook>
@@ -145,31 +149,12 @@
                                     <field name="resolution" colspan="2" nolabel="1"/>
                                 </group>
                             </page>
-                            <page string="Communication &amp; History">
-                                <group colspan="4">
-                                    <field colspan="4" name="email_cc" string="Global CC" widget="char"/>
-                                </group>
-                                <field name="message_ids" colspan="4" nolabel="1" mode="tree" readonly="1">
-                                    <tree string="History">
-                                        <field name="display_text" string="History Information"/>
-                                        <field name="email_from" invisible="1"/>
-                                        <button
-                                            string="Reply" attrs="{'invisible': [('email_from', '=', False)]}"
-                                            name="%(mail.action_email_compose_message_wizard)d"
-                                            context="{'mail.compose.message.mode':'reply'}"
-                                            icon="terp-mail-replied" type="action" />
-                                    </tree>
-                                </field>
-                                <button string="Add Internal Note"
-                                    name="%(crm.action_crm_add_note)d"
-                                    context="{'model': 'crm.lead' }"
-                                    icon="terp-document-new" type="action" />
-                                <button string="Send New Email"
-                                    name="%(mail.action_email_compose_message_wizard)d"
-                                    icon="terp-mail-message-new" type="action"/>
-                            </page>
                         </notebook>
                     </group>
+                </sheet>
+                <div class="oe_form_sheet_width">
+                    <field name="message_ids_social" colspan="4" widget="ThreadView" nolabel="1"/>
+                </div>
                 </form>
             </field>
         </record>

From 747f5d18c6deaf059f8085fd920f33dcad496a18 Mon Sep 17 00:00:00 2001
From: "Turkesh Patel (Open ERP)" <tpa@tinyerp.com>
Date: Mon, 30 Apr 2012 16:23:49 +0530
Subject: [PATCH 2/4] [IMP] improved code for create_send_note

bzr revid: tpa@tinyerp.com-20120430105349-2w5byy4dgsvgcaf9
---
 addons/crm_claim/crm_claim.py | 11 +++++++++++
 1 file changed, 11 insertions(+)

diff --git a/addons/crm_claim/crm_claim.py b/addons/crm_claim/crm_claim.py
index 9673ba5e430..792cfbc3e9e 100644
--- a/addons/crm_claim/crm_claim.py
+++ b/addons/crm_claim/crm_claim.py
@@ -98,6 +98,17 @@ class crm_claim(crm.crm_case, osv.osv):
     def case_get_note_msg_prefix(self, cr, uid, id, context=None):
         return 'Claim'
 
+    def create(self, cr, uid, vals, context=None):
+        obj_id = super(crm_claim, self).create(cr, uid, vals, context)
+        self.create_send_note(cr, uid, [obj_id], context=context)
+        return obj_id
+
+    def create_send_note(self, cr, uid, ids, context=None):
+        for id in ids:
+            msg = '%s has been <b>created</b>.' % (self.case_get_note_msg_prefix(cr, uid, id, context=context))
+            self.message_append_note(cr, uid, [id], body=msg, context=context)
+        return True
+
     def onchange_partner_id(self, cr, uid, ids, part, email=False):
         """This function returns value of partner address based on partner
            :param part: Partner's id

From cf4a27c0e917d53fa8337e2fe07d48640d3171ee Mon Sep 17 00:00:00 2001
From: "Turkesh Patel (Open ERP)" <tpa@tinyerp.com>
Date: Thu, 3 May 2012 11:02:28 +0530
Subject: [PATCH 3/4] [IMP] crm_helpdesk: rename message_ids_social to
 message_ids

bzr revid: tpa@tinyerp.com-20120503053228-ucfjnw7fv726i0qq
---
 addons/crm_claim/crm_claim_view.xml | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/addons/crm_claim/crm_claim_view.xml b/addons/crm_claim/crm_claim_view.xml
index d35be0bddd8..c5fbf65a7ef 100644
--- a/addons/crm_claim/crm_claim_view.xml
+++ b/addons/crm_claim/crm_claim_view.xml
@@ -153,7 +153,7 @@
                     </group>
                 </sheet>
                 <div class="oe_form_sheet_width">
-                    <field name="message_ids_social" colspan="4" widget="ThreadView" nolabel="1"/>
+                    <field name="message_ids" colspan="4" widget="ThreadView" nolabel="1"/>
                 </div>
                 </form>
             </field>

From 2fa35417873c774a93dd23fc3487bf08e54f214c Mon Sep 17 00:00:00 2001
From: "Turkesh Patel (Open ERP)" <tpa@tinyerp.com>
Date: Mon, 7 May 2012 16:40:56 +0530
Subject: [PATCH 4/4] [IMP] remove send mail button.

bzr revid: tpa@tinyerp.com-20120507111056-60i5bhamv8jq9zk0
---
 addons/crm_claim/crm_claim_view.xml | 3 ---
 1 file changed, 3 deletions(-)

diff --git a/addons/crm_claim/crm_claim_view.xml b/addons/crm_claim/crm_claim_view.xml
index c5fbf65a7ef..193545b11af 100644
--- a/addons/crm_claim/crm_claim_view.xml
+++ b/addons/crm_claim/crm_claim_view.xml
@@ -83,9 +83,6 @@
                         <newline />
                         <field name="priority"/>
                         <field name="date_deadline"/>
-                        <button string="Send New Email"
-                               name="%(mail.action_email_compose_message_wizard)d"
-                               icon="terp-mail-message-new" type="action"/>
                     </group>
                     <group colspan="4" col="4">
                         <notebook>