diff --git a/addons/crm_claim/crm_claim.py b/addons/crm_claim/crm_claim.py
index 9673ba5e430..792cfbc3e9e 100644
--- a/addons/crm_claim/crm_claim.py
+++ b/addons/crm_claim/crm_claim.py
@@ -98,6 +98,17 @@ class crm_claim(crm.crm_case, osv.osv):
     def case_get_note_msg_prefix(self, cr, uid, id, context=None):
         return 'Claim'
 
+    def create(self, cr, uid, vals, context=None):
+        obj_id = super(crm_claim, self).create(cr, uid, vals, context)
+        self.create_send_note(cr, uid, [obj_id], context=context)
+        return obj_id
+
+    def create_send_note(self, cr, uid, ids, context=None):
+        for id in ids:
+            msg = '%s has been <b>created</b>.' % (self.case_get_note_msg_prefix(cr, uid, id, context=context))
+            self.message_append_note(cr, uid, [id], body=msg, context=context)
+        return True
+
     def onchange_partner_id(self, cr, uid, ids, part, email=False):
         """This function returns value of partner address based on partner
            :param part: Partner's id
diff --git a/addons/crm_claim/crm_claim_view.xml b/addons/crm_claim/crm_claim_view.xml
index 03639fc10e4..193545b11af 100644
--- a/addons/crm_claim/crm_claim_view.xml
+++ b/addons/crm_claim/crm_claim_view.xml
@@ -66,7 +66,8 @@
             <field name="model">crm.claim</field>
             <field name="type">form</field>
             <field name="arch" type="xml">
-                <form string="Claims">
+                <form string="Claims" layout="manual">
+                <sheet layout="auto">
                     <group>
                         <field name="name" />
                         <field name="date"/>
@@ -145,31 +146,12 @@
                                     <field name="resolution" colspan="2" nolabel="1"/>
                                 </group>
                             </page>
-                            <page string="Communication &amp; History">
-                                <group colspan="4">
-                                    <field colspan="4" name="email_cc" string="Global CC" widget="char"/>
-                                </group>
-                                <field name="message_ids" colspan="4" nolabel="1" mode="tree" readonly="1">
-                                    <tree string="History">
-                                        <field name="display_text" string="History Information"/>
-                                        <field name="email_from" invisible="1"/>
-                                        <button
-                                            string="Reply" attrs="{'invisible': [('email_from', '=', False)]}"
-                                            name="%(mail.action_email_compose_message_wizard)d"
-                                            context="{'mail.compose.message.mode':'reply'}"
-                                            icon="terp-mail-replied" type="action" />
-                                    </tree>
-                                </field>
-                                <button string="Add Internal Note"
-                                    name="%(crm.action_crm_add_note)d"
-                                    context="{'model': 'crm.lead' }"
-                                    icon="terp-document-new" type="action" />
-                                <button string="Send New Email"
-                                    name="%(mail.action_email_compose_message_wizard)d"
-                                    icon="terp-mail-message-new" type="action"/>
-                            </page>
                         </notebook>
                     </group>
+                </sheet>
+                <div class="oe_form_sheet_width">
+                    <field name="message_ids" colspan="4" widget="ThreadView" nolabel="1"/>
+                </div>
                 </form>
             </field>
         </record>