diff --git a/addons/mail/static/src/models/partner/partner.js b/addons/mail/static/src/models/partner/partner.js
index 178fd5fd797..e9a2135f606 100644
--- a/addons/mail/static/src/models/partner/partner.js
+++ b/addons/mail/static/src/models/partner/partner.js
@@ -224,7 +224,7 @@ function factory(dependencies) {
         static async _fetchImStatus() {
             const partnerIds = [];
             for (const partner of this.all()) {
-                if (partner.im_status !== 'im_partner') {
+                if (partner.im_status !== 'im_partner' && partner.id > 0) {
                     partnerIds.push(partner.id);
                 }
             }