diff --git a/addons/point_of_sale/static/src/js/Chrome.js b/addons/point_of_sale/static/src/js/Chrome.js
index 633aa2b9936..ba8fae8c759 100644
--- a/addons/point_of_sale/static/src/js/Chrome.js
+++ b/addons/point_of_sale/static/src/js/Chrome.js
@@ -115,6 +115,7 @@ odoo.define('point_of_sale.Chrome', function(require) {
                 // We can then test PosModel independently from Chrome by supplying
                 // mocked version of these default attributes.
                 const posModelDefaultAttributes = {
+                    env: this.env,
                     rpc: this.rpc.bind(this),
                     session: this.env.session,
                     do_action: this.props.webClient.do_action.bind(this.props.webClient),
diff --git a/addons/point_of_sale/static/src/js/models.js b/addons/point_of_sale/static/src/js/models.js
index e0777105b7d..8f6e419f557 100644
--- a/addons/point_of_sale/static/src/js/models.js
+++ b/addons/point_of_sale/static/src/js/models.js
@@ -36,6 +36,7 @@ exports.PosModel = Backbone.Model.extend({
         var  self = this;
         this.flush_mutex = new Mutex();                   // used to make sure the orders are sent to the server once at time
 
+        this.env = this.get('env');
         this.rpc = this.get('rpc');
         this.session = this.get('session');
         this.do_action = this.get('do_action');
@@ -1241,6 +1242,29 @@ exports.PosModel = Backbone.Model.extend({
         }
     },
 
+    /**
+     * Directly calls the requested service, instead of triggering a
+     * 'call_service' event up, which wouldn't work as services have no parent
+     *
+     * @param {OdooEvent} ev
+     */
+    _trigger_up: function (ev) {
+        if (ev.is_stopped()) {
+            return;
+        }
+        const payload = ev.data;
+        if (ev.name === 'call_service') {
+            let args = payload.args || [];
+            if (payload.service === 'ajax' && payload.method === 'rpc') {
+                // ajax service uses an extra 'target' argument for rpc
+                args = args.concat(ev.target);
+            }
+            const service = this.env.services[payload.service];
+            const result = service[payload.method].apply(service, args);
+            payload.callback(result);
+        }
+    },
+
     electronic_payment_interfaces: {},
 
     format_currency: function(amount, precision) {