diff --git a/addons/im_livechat/static/src/embed/common/chatbot/chatbot_service.js b/addons/im_livechat/static/src/embed/common/chatbot/chatbot_service.js
index b6009e72331..01f62497276 100644
--- a/addons/im_livechat/static/src/embed/common/chatbot/chatbot_service.js
+++ b/addons/im_livechat/static/src/embed/common/chatbot/chatbot_service.js
@@ -257,15 +257,21 @@ export class ChatBotService {
         }
         this.currentStep.hasAnswer = true;
         this.save();
+        let isRedirecting = false;
         if (answer) {
+            if (answer.redirectLink && URL.canParse(answer.redirectLink, window.location.href)) {
+                const url = new URL(window.location.href);
+                const nextURL = new URL(answer.redirectLink, window.location.href);
+                isRedirecting = url.pathname !== nextURL.pathname || url.origin !== nextURL.origin;
+                browser.location.assign(answer.redirectLink);
+            }
             await this.rpc("/chatbot/answer/save", {
                 channel_uuid: this.livechatService.thread.uuid,
                 message_id: stepMessage.id,
                 selected_answer_id: answer.id,
             });
         }
-        if (answer?.redirectLink) {
-            browser.location.assign(answer.redirectLink);
+        if (isRedirecting) {
             return;
         }
         this._triggerNextStep();
diff --git a/addons/website_livechat/static/tests/tours/website_livechat_chatbot_redirect.js b/addons/website_livechat/static/tests/tours/website_livechat_chatbot_redirect.js
new file mode 100644
index 00000000000..f6381d7302a
--- /dev/null
+++ b/addons/website_livechat/static/tests/tours/website_livechat_chatbot_redirect.js
@@ -0,0 +1,53 @@
+/* @odoo-module */
+
+import { registry } from "@web/core/registry";
+import { contains } from "@web/../tests/utils";
+
+registry.category("web_tour.tours").add("website_livechat.chatbot_redirect", {
+    shadow_dom: ".o-livechat-root",
+    test: true,
+    url: "/",
+    steps: () => [
+        {
+            trigger: ".o-livechat-LivechatButton",
+        },
+        {
+            trigger: ".o-mail-Message:contains(Hello, were do you want to go?)",
+        },
+        {
+            trigger: "li:contains(Go to the #chatbot-redirect anchor)",
+        },
+        {
+            trigger: ".o-mail-Message:contains(Tadam, we are on the page you asked for!)",
+            run() {
+                const url = new URL(location.href);
+                if (url.pathname !== "/" || url.hash !== "#chatbot-redirect") {
+                    throw new Error(
+                        "Chatbot should have redirected to the #chatbot-redirect anchor."
+                    );
+                }
+            },
+        },
+        {
+            trigger: "button[title='Restart Conversation']",
+        },
+        {
+            trigger: "li:contains(Go to the /chabtot-redirect page)",
+        },
+        {
+            trigger: ".o-mail-Message:contains(Tadam, we are on the page you asked for!)",
+            async run() {
+                await contains(".o-mail-Message", {
+                    text: "Tadam, we are on the page you asked for!",
+                    target: this.$anchor[0],
+                });
+                const url = new URL(location.href);
+                if (url.pathname !== "/chatbot-redirect") {
+                    throw new Error(
+                        "Chatbot should have redirected to the /chatbot-redirect page."
+                    );
+                }
+            },
+        },
+    ],
+});
diff --git a/addons/website_livechat/tests/test_chatbot_ui.py b/addons/website_livechat/tests/test_chatbot_ui.py
index 5ca524de2b9..2057a67dc18 100644
--- a/addons/website_livechat/tests/test_chatbot_ui.py
+++ b/addons/website_livechat/tests/test_chatbot_ui.py
@@ -1,7 +1,7 @@
 # -*- coding: utf-8 -*-
 # Part of Odoo. See LICENSE file for full copyright and licensing details.
 
-from odoo import tests
+from odoo import Command, tests
 from odoo.addons.im_livechat.tests.chatbot_common import ChatbotCase
 from odoo.addons.website_livechat.tests.common import TestLivechatCommon
 
@@ -97,3 +97,45 @@ class TestLivechatChatbotUI(TestLivechatCommon, ChatbotCase):
 
     def test_chatbot_available_after_reload(self):
         self.start_tour("/", "website_livechat_chatbot_after_reload_tour", step_delay=100)
+
+    def test_chatbot_redirect(self):
+        chatbot_redirect_script = self.env["chatbot.script"].create(
+            {"title": "Redirection Bot"}
+        )
+        question_step, _ = tuple(
+            self.env["chatbot.script.step"].create([
+                {
+                    "chatbot_script_id": chatbot_redirect_script.id,
+                    "message": "Hello, were do you want to go?",
+                    "step_type": "question_selection",
+                },
+                {
+                    "chatbot_script_id": chatbot_redirect_script.id,
+                    "message": "Tadam, we are on the page you asked for!",
+                    "step_type": "text",
+                }
+            ])
+        )
+        self.env["chatbot.script.answer"].create([
+            {
+                "name": "Go to the #chatbot-redirect anchor",
+                "redirect_link": "#chatbot-redirect",
+                "script_step_id": question_step.id,
+            },
+            {
+                "name": "Go to the /chabtot-redirect page",
+                "redirect_link": "/chatbot-redirect",
+                "script_step_id": question_step.id,
+            },
+        ])
+        livechat_channel = self.env["im_livechat.channel"].create({
+            'name': 'Redirection Channel',
+            'rule_ids': [Command.create({
+                'regex_url': '/',
+                'chatbot_script_id': chatbot_redirect_script.id,
+            })]
+        })
+        default_website = self.env.ref("website.default_website")
+        default_website.channel_id = livechat_channel.id
+        self.env.ref("website.default_website").channel_id = livechat_channel.id
+        self.start_tour("/", "website_livechat.chatbot_redirect")