diff --git a/addons/im_livechat/security/im_livechat_security.xml b/addons/im_livechat/security/im_livechat_security.xml
index 8e000aacfbd..ad0490d1638 100644
--- a/addons/im_livechat/security/im_livechat_security.xml
+++ b/addons/im_livechat/security/im_livechat_security.xml
@@ -36,7 +36,7 @@
Live Support Managers can see all session from live support
- [('to_id.channel_id', '!=', None)]
+ [('channel_id', '!=', None)]