diff --git a/addons/im_livechat/static/src/legacy/public_livechat.scss b/addons/im_livechat/static/src/legacy/public_livechat.scss
index 2368acc9f79..2176ff9d830 100644
--- a/addons/im_livechat/static/src/legacy/public_livechat.scss
+++ b/addons/im_livechat/static/src/legacy/public_livechat.scss
@@ -42,6 +42,7 @@ $o-mail-thread-window-zindex: $zindex-modal + 1 !default;
         border-bottom: 1px solid map-get($grays, '300');
         background-color: $o-brand-odoo;
         padding: 8px;
+        cursor: pointer;
 
         @include media-breakpoint-down(md) {
             align-items: center;
@@ -81,9 +82,7 @@ $o-mail-thread-window-zindex: $zindex-modal + 1 !default;
         }
 
         .o_thread_window_title {
-            cursor: pointer;
             flex: 1 1 auto;
-            height: 100%;
             @include o-text-overflow;
 
             .o_mail_thread_typing_icon {
diff --git a/addons/im_livechat/static/src/legacy/widgets/public_livechat_window/public_livechat_window.js b/addons/im_livechat/static/src/legacy/widgets/public_livechat_window/public_livechat_window.js
index 2364f7176f0..5f56aeeea6b 100644
--- a/addons/im_livechat/static/src/legacy/widgets/public_livechat_window/public_livechat_window.js
+++ b/addons/im_livechat/static/src/legacy/widgets/public_livechat_window/public_livechat_window.js
@@ -18,7 +18,7 @@ const PublicLivechatWindow = Widget.extend({
     template: 'im_livechat.legacy.PublicLivechatWindow',
     events: {
         'click .o_thread_window_close': '_onClickClose',
-        'click .o_thread_window_title': '_onClickFold',
+        'click .o_thread_window_header': '_onClickFold',
         'click .o_composer_text_field': '_onComposerClick',
         'click .o_mail_thread': '_onThreadWindowClicked',
         'keydown .o_composer_text_field': '_onKeydown',
diff --git a/addons/im_livechat/static/src/models/public_livechat_window.js b/addons/im_livechat/static/src/models/public_livechat_window.js
index e1b3a953067..a8d50aa1c21 100644
--- a/addons/im_livechat/static/src/models/public_livechat_window.js
+++ b/addons/im_livechat/static/src/models/public_livechat_window.js
@@ -59,9 +59,10 @@ registerModel({
                 $(this).on('click', self.messaging.publicLivechatGlobal.livechatButtonView.widget._onChatbotOptionClicked.bind(self.messaging.publicLivechatGlobal.livechatButtonView.widget));
             });
 
-            this.widget.$('.o_livechat_chatbot_main_restart').on('click',
-                this.messaging.publicLivechatGlobal.livechatButtonView.onChatbotRestartScript
-            );
+            this.widget.$('.o_livechat_chatbot_main_restart').on('click', (ev) => {
+                ev.stopPropagation(); // prevent fold behaviour
+                this.messaging.publicLivechatGlobal.livechatButtonView.onChatbotRestartScript(ev);
+            });
 
             if (this.messaging.publicLivechatGlobal.messages.length !== 0) {
                 const lastMessage = this.messaging.publicLivechatGlobal.lastMessage;
diff --git a/addons/im_livechat/static/src/scss/im_livechat_bootstrap.scss b/addons/im_livechat/static/src/scss/im_livechat_bootstrap.scss
index 9d97ddd0ed7..7242f2661f0 100644
--- a/addons/im_livechat/static/src/scss/im_livechat_bootstrap.scss
+++ b/addons/im_livechat/static/src/scss/im_livechat_bootstrap.scss
@@ -15,7 +15,7 @@
     box-sizing: border-box;
   }
   .o_thread_window_header {
-    height: 28px;
+    height: 35px;
     .fa-close {
       text-decoration: none;
       font-weight: bold;