diff --git a/addons/im_livechat/static/src/models/public_livechat_global.js b/addons/im_livechat/static/src/models/public_livechat_global.js
index 79d2f2b406f..2bd4a6a1185 100644
--- a/addons/im_livechat/static/src/models/public_livechat_global.js
+++ b/addons/im_livechat/static/src/models/public_livechat_global.js
@@ -26,7 +26,9 @@ registerModel({
                 }
                 set_cookie(this.LIVECHAT_COOKIE_HISTORY, JSON.stringify(urlHistory), 60 * 60 * 24); // 1 day cookie
             }
-            this.willStart();
+            if (this.isAvailable) {
+                this.willStart();
+            }
         },
     },
     recordMethods: {