diff --git a/addons/mail/mail_thread.py b/addons/mail/mail_thread.py
index 3909150772a..b3b7666be85 100644
--- a/addons/mail/mail_thread.py
+++ b/addons/mail/mail_thread.py
@@ -148,7 +148,10 @@ class mail_thread(osv.osv):
         # parse message to get requested users
         user_to_push_ids += self.message_parse_users(cr, uid, [msg_id], vals['body_text'], context=context)
         # push to need_action_user_ids
-        user_to_push_ids += self.needaction_get_records_user_ids(cr, uid, [thread_id], context=context)
+        if hasattr(self, 'needaction_get_records_user_ids'):
+            user_to_push_ids += self.needaction_get_records_user_ids(cr, uid, [thread_id], context=context)
+        else:
+            user_to_push_ids = []
         # remove duplicate entries
         user_to_push_ids = list(set(user_to_push_ids))
         # effectively push message to users