diff --git a/addons/base_vat/i18n/base_vat.pot b/addons/base_vat/i18n/base_vat.pot
index 1e871227dfa..6642bcd71b1 100644
--- a/addons/base_vat/i18n/base_vat.pot
+++ b/addons/base_vat/i18n/base_vat.pot
@@ -108,6 +108,15 @@ msgid ""
 "on this fiscal position."
 msgstr ""
 
+#. module: base_vat
+#. odoo-python
+#: code:addons/base_vat/models/res_partner.py:0
+#, python-format
+msgid ""
+"The request for VAT validation was not processed. VIES service has responded"
+" with the following error: %s"
+msgstr ""
+
 #. module: base_vat
 #. odoo-python
 #: code:addons/base_vat/models/res_partner.py:0
diff --git a/addons/base_vat/models/res_partner.py b/addons/base_vat/models/res_partner.py
index 9ea6ad74bfb..92dd1f59f7e 100644
--- a/addons/base_vat/models/res_partner.py
+++ b/addons/base_vat/models/res_partner.py
@@ -213,6 +213,8 @@ class ResPartner(models.Model):
                         msg = _("Connection with the VIES server failed. The VAT number %s could not be validated.", partner.vies_vat_to_check)
                     elif isinstance(e, InvalidComponent):
                         msg = _("The VAT number %s could not be interpreted by the VIES server.", partner.vies_vat_to_check)
+                    elif isinstance(e, zeep.exceptions.Fault):
+                        msg = _('The request for VAT validation was not processed. VIES service has responded with the following error: %s', e.message)
                     partner._origin.message_post(body=msg)
                 _logger.warning("The VAT number %s failed VIES check.", partner.vies_vat_to_check)
                 partner.vies_valid = False