diff --git a/addons/mail/static/src/js/chat_manager.js b/addons/mail/static/src/js/chat_manager.js
index 009e55fad13..f297a751fa9 100644
--- a/addons/mail/static/src/js/chat_manager.js
+++ b/addons/mail/static/src/js/chat_manager.js
@@ -464,7 +464,7 @@ var chat_manager = {
                     return _.contains(message.channel_ids, options.channel_id);
                 }));
             } else {
-                return fetch_from_channel(channel);
+                return fetch_from_channel(channel, {domain: options.domain});
             }
         } else { // chatter message
         }