diff --git a/addons/base_automation/i18n/base_automation.pot b/addons/base_automation/i18n/base_automation.pot
index 6ffef9642c9..1fd7eb6f1f4 100644
--- a/addons/base_automation/i18n/base_automation.pot
+++ b/addons/base_automation/i18n/base_automation.pot
@@ -15,6 +15,15 @@ msgstr ""
 "Content-Transfer-Encoding: \n"
 "Plural-Forms: \n"
 
+#. module: base_automation
+#. openerp-web
+#: code:addons/base_automation/static/src/xml/base_automation_error_dialog.xml:0
+#, python-format
+msgid ""
+"\"\n"
+"                    (ID:"
+msgstr ""
+
 #. module: base_automation
 #: model:ir.model.fields,field_description:base_automation.field_base_automation__help
 msgid "Action Description"
@@ -174,6 +183,24 @@ msgstr ""
 msgid "Delay type"
 msgstr ""
 
+#. module: base_automation
+#. openerp-web
+#: code:addons/base_automation/static/src/xml/base_automation_error_dialog.xml:0
+#, python-format
+msgid "Disable Action"
+msgstr ""
+
+#. module: base_automation
+#. openerp-web
+#: code:addons/base_automation/static/src/xml/base_automation_error_dialog.xml:0
+#, python-format
+msgid ""
+"Disabling this automated action will enable you to continue your workflow\n"
+"                    but any data created after this could potentially be corrupted,\n"
+"                    as you are effectively disabling a customization that may set\n"
+"                    important and/or required fields."
+msgstr ""
+
 #. module: base_automation
 #: model:ir.model.fields,field_description:base_automation.field_base_automation__display_name
 msgid "Display Name"
@@ -189,6 +216,13 @@ msgstr ""
 msgid "Due type"
 msgstr ""
 
+#. module: base_automation
+#. openerp-web
+#: code:addons/base_automation/static/src/xml/base_automation_error_dialog.xml:0
+#, python-format
+msgid "Edit action"
+msgstr ""
+
 #. module: base_automation
 #: model:ir.model.fields,field_description:base_automation.field_base_automation__template_id
 msgid "Email Template"
@@ -424,6 +458,15 @@ msgid ""
 "updated.If empty, all fields are watched."
 msgstr ""
 
+#. module: base_automation
+#. openerp-web
+#: code:addons/base_automation/static/src/xml/base_automation_error_dialog.xml:0
+#, python-format
+msgid ""
+"The error occurred during the execution of the automated action\n"
+"                    \""
+msgstr ""
+
 #. module: base_automation
 #: model:ir.model.fields,field_description:base_automation.field_base_automation__trigger
 msgid "Trigger"
@@ -530,3 +573,18 @@ msgid ""
 "Write Python code that the action will execute. Some variables are available"
 " for use; help about python expression is given in the help tab."
 msgstr ""
+
+#. module: base_automation
+#. openerp-web
+#: code:addons/base_automation/static/src/xml/base_automation_error_dialog.xml:0
+#, python-format
+msgid ""
+"You can ask an administrator to disable or correct this automated action."
+msgstr ""
+
+#. module: base_automation
+#. openerp-web
+#: code:addons/base_automation/static/src/xml/base_automation_error_dialog.xml:0
+#, python-format
+msgid "You can disable this automated action or edit it to solve the issue."
+msgstr ""
diff --git a/addons/base_automation/models/base_automation.py b/addons/base_automation/models/base_automation.py
index 17be94a5664..e587db98996 100644
--- a/addons/base_automation/models/base_automation.py
+++ b/addons/base_automation/models/base_automation.py
@@ -209,6 +209,16 @@ class BaseAutomation(models.Model):
         else:
             return records, None
 
+    @api.model
+    def _add_postmortem_action(self, e):
+        if self.user_has_groups('base.group_user'):
+            e.context = {}
+            e.context['exception_class'] = 'base_automation'
+            e.context['base_automation'] = {
+                'id': self.id,
+                'name': self.name,
+            }
+
     def _process(self, records, domain_post=None):
         """ Process action ``self`` on the ``records`` that have not been done yet. """
         # filter out the records on which self has already been done
@@ -242,7 +252,11 @@ class BaseAutomation(models.Model):
                         'active_id': record.id,
                         'domain_post': domain_post,
                     }
-                    self.action_server_id.with_context(**ctx).run()
+                    try:
+                        self.action_server_id.with_context(**ctx).run()
+                    except Exception as e:
+                        self._add_postmortem_action(e)
+                        raise e
 
     def _check_trigger_fields(self, record):
         """ Return whether any of the trigger fields has been modified on ``record``. """
@@ -367,7 +381,12 @@ class BaseAutomation(models.Model):
                 action_rule = self.env['base.automation'].browse(action_rule_id)
                 result = {}
                 server_action = action_rule.action_server_id.with_context(active_model=self._name, onchange_self=self)
-                res = server_action.run()
+                try:
+                    res = server_action.run()
+                except Exception as e:
+                    action_rule._add_postmortem_action(e)
+                    raise e
+
                 if res:
                     if 'value' in res:
                         res['value'].pop('id', None)
diff --git a/addons/base_automation/static/src/js/base_automation_error_dialog.js b/addons/base_automation/static/src/js/base_automation_error_dialog.js
new file mode 100644
index 00000000000..3fa4cf0cc06
--- /dev/null
+++ b/addons/base_automation/static/src/js/base_automation_error_dialog.js
@@ -0,0 +1,78 @@
+odoo.define('base_automation.BaseAutomatioErrorDialog', function (require) {
+    "use strict";
+
+    const CrashManager = require('web.CrashManager');
+    const ErrorDialog = CrashManager.ErrorDialog;
+    const ErrorDialogRegistry = require('web.ErrorDialogRegistry');
+    const session = require('web.session');
+
+    const BaseAutomationErrorDialog = ErrorDialog.extend({
+        xmlDependencies: (ErrorDialog.prototype.xmlDependencies || []).concat(
+            ['/base_automation/static/src/xml/base_automation_error_dialog.xml']
+        ),
+        template: 'CrashManager.BaseAutomationError',
+        events: {
+            'click .o_disable_action_button': '_onDisableAction',
+            'click .o_edit_action_button': '_onEditAction',
+        },
+        /**
+        * Assign the `base_automation` object based on the error data,
+        * which is then used by the `CrashManager.BaseAutomationError` template
+        * and the events defined above.
+        * @override
+        * @param {Object} error
+        * @param {string} error.data.context.base_automation.id  the ID of the failing automated action
+        * @param {string} error.data.context.base_automation.name  the name of the failing automated action
+        */
+        init: function (parent, options, error) {
+            this._super.apply(this, arguments);
+            this.base_automation = error.data.context.base_automation;
+            this.is_admin = session.is_admin;
+        },
+
+        //--------------------------------------------------------------------------
+        // Handlers
+        //--------------------------------------------------------------------------
+
+        /**
+        * This method is called when the user clicks on the 'Disable action' button
+        * displayed when a crash occurs in the evaluation of an automated action.
+        * Then, we write `active` to `False` on the automated action to disable it.
+        *
+        * @private
+        * @param {MouseEvent} ev
+        */
+        _onDisableAction: function (ev) {
+            ev.preventDefault();
+            this._rpc({
+                model: 'base.automation',
+                method: 'write',
+                args: [[this.base_automation.id], {
+                    active: false,
+                }],
+            }).then(this.destroy.bind(this));
+        },
+        /**
+        * This method is called when the user clicks on the 'Edit action' button
+        * displayed when a crash occurs in the evaluation of an automated action.
+        * Then, we redirect the user to the automated action form.
+        *
+        * @private
+        * @param {MouseEvent} ev
+        */
+        _onEditAction: function (ev) {
+            ev.preventDefault();
+            this.do_action({
+                name: 'Automated Actions',
+                res_model: 'base.automation',
+                res_id: this.base_automation.id,
+                views: [[false, 'form']],
+                type: 'ir.actions.act_window',
+                view_mode: 'form',
+            });
+        },
+    });
+
+    ErrorDialogRegistry.add('base_automation', BaseAutomationErrorDialog);
+
+});
diff --git a/addons/base_automation/static/src/xml/base_automation_error_dialog.xml b/addons/base_automation/static/src/xml/base_automation_error_dialog.xml
new file mode 100644
index 00000000000..e45c59117ec
--- /dev/null
+++ b/addons/base_automation/static/src/xml/base_automation_error_dialog.xml
@@ -0,0 +1,36 @@
+<?xml version="1.0" encoding="UTF-8"?>
+
+<templates>
+    <t t-name="CrashManager.BaseAutomationError" t-extend="CrashManager.error">
+        <t t-jquery=".alert.alert-warning" t-operation="append">
+            <t t-if="widget.base_automation.id">
+                <p>
+                    The error occurred during the execution of the automated action
+                    "<t t-esc="widget.base_automation.name"/>"
+                    (ID: <t t-esc="widget.base_automation.id"/>).
+                    <br/>
+                </p>
+                <p t-if="!widget.is_admin">
+                    You can ask an administrator to disable or correct this automated action.
+                </p>
+                <p t-if="widget.is_admin">
+                    You can disable this automated action or edit it to solve the issue.<br/>
+                    Disabling this automated action will enable you to continue your workflow
+                    but any data created after this could potentially be corrupted,
+                    as you are effectively disabling a customization that may set
+                    important and/or required fields.
+                </p>
+            </t>
+        </t>
+        <t t-jquery=".alert.alert-warning button" t-operation="after">
+            <t t-if="widget.base_automation.id &amp;&amp; widget.is_admin">
+                <button class="btn btn-secondary mt4 o_disable_action_button">
+                    <i class="fa fa-ban mr8"/>Disable Action
+                </button>
+                <button class="btn btn-secondary mt4 o_edit_action_button">
+                    <i class="fa fa-edit mr8"/>Edit action
+                </button>
+            </t>
+        </t>
+    </t>
+</templates>
diff --git a/addons/base_automation/static/tests/base_automation_error_dialog.js b/addons/base_automation/static/tests/base_automation_error_dialog.js
new file mode 100644
index 00000000000..af2e9ff6d4d
--- /dev/null
+++ b/addons/base_automation/static/tests/base_automation_error_dialog.js
@@ -0,0 +1,72 @@
+odoo.define('base_automation.BaseAutomatioErrorDialogTests', function (require) {
+'use strict';
+
+    const CrashManager = require('web.CrashManager').CrashManager;
+    const session = require('web.session');
+
+    QUnit.module('base_automation', {}, function () {
+
+        QUnit.module('Error Dialog');
+
+        QUnit.test('Error due to an automated action', async function (assert) {
+            assert.expect(4);
+
+            let baseAutomationName = 'Test base automation error dialog';
+            let error = {
+                type: 'Odoo Client Error',
+                message: 'Message',
+                data: {
+                    debug: 'Traceback',
+                    context: {
+                        exception_class: 'base_automation',
+                        base_automation: {
+                            id: 1,
+                            name: baseAutomationName,
+                        },
+                    },
+                },
+            };
+            // Force the user session to be admin, to display the disable and edit action buttons,
+            // then reset back to the origin value after the test.
+            let isAdmin = session.is_admin;
+            session.is_admin = true;
+
+            let crashManager = new CrashManager();
+            let dialog = crashManager.show_error(error);
+
+            await dialog._opened;
+
+            assert.containsOnce(document.body, '.modal .o_clipboard_button');
+            assert.containsOnce(document.body, '.modal .o_disable_action_button');
+            assert.containsOnce(document.body, '.modal .o_edit_action_button');
+            assert.ok(dialog.$el.text().indexOf(baseAutomationName) !== -1);
+
+            session.is_admin = isAdmin;
+            crashManager.destroy();
+        });
+
+        QUnit.test('Error not due to an automated action', async function (assert) {
+            assert.expect(3);
+
+            let error = {
+                type: 'Odoo Client Error',
+                message: 'Message',
+                data: {
+                    debug: 'Traceback',
+                },
+            };
+            let crashManager = new CrashManager();
+            let dialog = crashManager.show_error(error);
+
+            await dialog._opened;
+
+            assert.containsOnce(document.body, '.modal .o_clipboard_button');
+            assert.containsNone(document.body, '.modal .o_disable_action_button');
+            assert.containsNone(document.body, '.modal .o_edit_action_button');
+
+            crashManager.destroy();
+        });
+
+    });
+
+});
diff --git a/addons/base_automation/views/base_automation_view.xml b/addons/base_automation/views/base_automation_view.xml
index e999edb9e2e..8902d8362f4 100644
--- a/addons/base_automation/views/base_automation_view.xml
+++ b/addons/base_automation/views/base_automation_view.xml
@@ -123,4 +123,16 @@
         <menuitem id="menu_base_automation_form"
             parent="base.menu_automation" action="base_automation_act" sequence="1"/>
 
+        <template id="assets_backend" name="base_automation assets" inherit_id="web.assets_backend">
+            <xpath expr="." position="inside">
+                <script type="text/javascript" src="/base_automation/static/src/js/base_automation_error_dialog.js"/>
+            </xpath>
+        </template>
+
+        <template id="qunit_suite" name="base_automation_tests" inherit_id="web.qunit_suite">
+            <xpath expr="//t[@t-set='head']" position="inside">
+                <script type="text/javascript" src="/base_automation/static/tests/base_automation_error_dialog.js"/>
+            </xpath>
+        </template>
+
 </odoo>
diff --git a/addons/web/static/src/js/services/crash_manager.js b/addons/web/static/src/js/services/crash_manager.js
index 5f78b6b84dc..eee8d1b755d 100644
--- a/addons/web/static/src/js/services/crash_manager.js
+++ b/addons/web/static/src/js/services/crash_manager.js
@@ -1,3 +1,11 @@
+odoo.define('web.ErrorDialogRegistry', function (require) {
+"use strict";
+
+var Registry = require('web.Registry');
+
+return new Registry();
+});
+
 odoo.define('web.CrashManager', function (require) {
 "use strict";
 
@@ -5,6 +13,7 @@ const AbstractService = require('web.AbstractService');
 var ajax = require('web.ajax');
 var core = require('web.core');
 var Dialog = require('web.Dialog');
+var ErrorDialogRegistry = require('web.ErrorDialogRegistry');
 var Widget = require('web.Widget');
 
 var _t = core._t;
@@ -248,12 +257,11 @@ var CrashManager = AbstractService.extend({
         if (!active) {
             return;
         }
-        var dialog = new ErrorDialog(this, {
+        error.traceback = error.data.debug;
+        var dialogClass = error.data.context && ErrorDialogRegistry.get(error.data.context.exception_class) || ErrorDialog;
+        var dialog = new dialogClass(this, {
             title: _.str.capitalize(error.type) || _t("Odoo Error"),
-        }, {
-            message: error.message,
-            traceback: error.data.debug,
-        });
+        }, error);
 
 
         // When the dialog opens, initialize the copy feature and destroy it when the dialog is closed
diff --git a/addons/web/static/src/xml/crash_manager.xml b/addons/web/static/src/xml/crash_manager.xml
index 80f67faaf83..50b4c126312 100644
--- a/addons/web/static/src/xml/crash_manager.xml
+++ b/addons/web/static/src/xml/crash_manager.xml
@@ -7,9 +7,11 @@
 
 <div t-name="CrashManager.error" class="o_dialog_error">
     <div class="alert alert-warning clearfix" role="alert">
-        <button class="btn btn-primary float-right ml8 o_clipboard_button">
-            <i class="fa fa-clipboard mr8"/>Copy the full error to clipboard
-        </button>
+        <div class="float-right ml8 btn-group-vertical">
+            <button class="btn btn-primary o_clipboard_button">
+                <i class="fa fa-clipboard mr8"/>Copy the full error to clipboard
+            </button>
+        </div>
         <p><b>An error occurred</b></p>
         <p>Please use the copy button to report the error to your support service.</p>
     </div>
diff --git a/odoo/http.py b/odoo/http.py
index 9962f8a47b1..5164f29a042 100644
--- a/odoo/http.py
+++ b/odoo/http.py
@@ -699,7 +699,8 @@ def serialize_exception(e):
         "debug": traceback.format_exc(),
         "message": ustr(e),
         "arguments": e.args,
-        "exception_type": "internal_error"
+        "exception_type": "internal_error",
+        "context": getattr(e, 'context', {}),
     }
     if isinstance(e, odoo.exceptions.UserError):
         tmp["exception_type"] = "user_error"