diff --git a/addons/crm/crm.py b/addons/crm/crm.py
index 959420dbfc1..e42c0a4a455 100644
--- a/addons/crm/crm.py
+++ b/addons/crm/crm.py
@@ -520,6 +520,7 @@ class crm_case(osv.osv):
             'case_id': case.id,
             'case_subject': case.name,
             'case_date': case.date,
+            'case_description': case.description,
 
             'case_user': (case.user_id and case.user_id.name) or '/',
             'case_user_email': (case.user_id and case.user_id.address_id and case.user_id.address_id.email) or '/',
diff --git a/addons/crm/crm_view.xml b/addons/crm/crm_view.xml
index 964abe153c2..3b425ba0f3c 100644
--- a/addons/crm/crm_view.xml
+++ b/addons/crm/crm_view.xml
@@ -172,6 +172,7 @@
                             <separator colspan="4" string="Special Keywords to Be Used in The Body"/>
                             <label align="0.0" string="%%(case_id)s = Case ID" colspan="2"/>
                             <label align="0.0" string="%%(case_subject)s = Case subject" colspan="2"/>
+                            <label align="0.0" string="%%(case_description)s = Case description" colspan="2"/>
                             <label align="0.0" string="%%(case_date)s = Creation date" colspan="2"/>
                             <label align="0.0" string="%%(email_from)s = Partner email" colspan="2"/>
                             <label align="0.0" string="%%(partner)s = Partner name" colspan="2"/>