diff --git a/addons/im_livechat/static/src/xml/im_livechat_backend.xml b/addons/im_livechat/static/src/xml/im_livechat_backend.xml
index 57b438240b2..1e3efca1959 100644
--- a/addons/im_livechat/static/src/xml/im_livechat_backend.xml
+++ b/addons/im_livechat/static/src/xml/im_livechat_backend.xml
@@ -4,13 +4,11 @@
     <t t-extend="mail.chat.Sidebar">
         <t t-jquery=".o_mail_chat_sidebar" t-operation="append">
             <t t-set="channel_type">livechat</t>
+            <t t-set="disable_add_channel">true</t>
             <t t-call="mail.chat.SidebarTitle">
                 <t t-set="channel_title">Livechat</t>
-                <t t-set="disable_add_channel">true</t>
-            </t>
-            <t t-call="mail.chat.SidebarItems">
-                <t t-set="display_close_button">true</t>
             </t>
+            <t t-call="mail.chat.SidebarItems"/>
         </t>
     </t>
 
diff --git a/addons/mail/static/src/js/client_action.js b/addons/mail/static/src/js/client_action.js
index 777781aab34..84bb01b2461 100644
--- a/addons/mail/static/src/js/client_action.js
+++ b/addons/mail/static/src/js/client_action.js
@@ -106,14 +106,8 @@ var ChatAction = Widget.extend(ControlPanelMixin, {
         },
         "click .o_mail_partner_unpin": function (event) {
             event.stopPropagation();
-            var self = this;
             var channel_id = $(event.target).data("channel-id");
-            chat_manager
-                .unsubscribe(chat_manager.get_channel(channel_id))
-                .then(function () {
-                    self.render_sidebar();
-                    self.set_channel(chat_manager.get_channel("channel_inbox"));
-                });
+            this.unsubscribe_from_channel(chat_manager.get_channel(channel_id));
         },
     },
 
@@ -326,6 +320,19 @@ var ChatAction = Widget.extend(ControlPanelMixin, {
             });
         });
     },
+    unsubscribe_from_channel: function (channel) {
+        var self = this;
+        chat_manager
+            .unsubscribe(channel)
+            .then(this.render_sidebar.bind(this))
+            .then(this.set_channel.bind(this, chat_manager.get_channel("channel_inbox")))
+            .then(function () {
+                if (_.contains(['public', 'private'], channel.type)) {
+                    var msg = _.str.sprintf(_t('You unsubscribed from <b>%s</b>.'), channel.name);
+                    self.do_notify(_t("Unsubscribed"), msg);
+                }
+            });
+    },
 
     get_thread_rendering_options: function () {
         return {
@@ -459,16 +466,7 @@ var ChatAction = Widget.extend(ControlPanelMixin, {
     },
 
     on_click_button_unsubscribe: function () {
-        var self = this;
-        var channel = this.channel;
-        chat_manager
-            .unsubscribe(channel)
-            .then(this.set_channel.bind(this, chat_manager.get_channel("channel_inbox")))
-            .then(this.render_sidebar.bind(this))
-            .then(function () {
-                var msg = _.str.sprintf(_t('You unsubscribed from <b>%s</b>.'), channel.name);
-                self.do_notify(_t("Unsubscribed"), msg);
-            });
+        this.unsubscribe_from_channel(this.channel);
     },
     on_click_button_settings: function() {
         this.do_action({
diff --git a/addons/mail/static/src/xml/client_action.xml b/addons/mail/static/src/xml/client_action.xml
index b9271646d0e..728e0716960 100644
--- a/addons/mail/static/src/xml/client_action.xml
+++ b/addons/mail/static/src/xml/client_action.xml
@@ -32,7 +32,6 @@
             </t>
             <t t-call="mail.chat.SidebarItems">
                 <t t-set="display_status">true</t>
-                <t t-set="display_close_button">true</t>
                 <t t-set="input_placeholder">Open chat</t>
             </t>
 
@@ -61,7 +60,7 @@
             <div t-if="channel.type === channel_type" class="o_mail_chat_channel_item" t-att-data-channel-id="channel.id">
                 <span><i t-if="display_status" t-att-class="'o_user_status fa ' + (channel.status == 'online' ? 'fa-circle' : 'fa-circle-o')"/></span>
                 <t t-esc="channel.name"/>
-                <span t-if="display_close_button" class="fa fa-times pull-right o_mail_partner_unpin" t-att-title="_t('Close')" t-att-data-channel-id="channel.id"/>
+                <span class="fa fa-times pull-right o_mail_partner_unpin" t-att-title="_t('Close')" t-att-data-channel-id="channel.id"/>
             </div>
         </t>
         <div t-if="!disable_add_channel" class="o_mail_add_channel" t-attf-data-type="#{channel_type}">