diff --git a/addons/im_livechat/static/src/models/message_view.js b/addons/im_livechat/static/src/models/message_view.js
new file mode 100644
index 00000000000..beacd7071ef
--- /dev/null
+++ b/addons/im_livechat/static/src/models/message_view.js
@@ -0,0 +1,22 @@
+/** @odoo-module **/
+
+import { Patch } from '@mail/model';
+
+Patch({
+    name: "MessageView",
+    fields: {
+        hasAuthorClickable: {
+            compute() {
+                if (
+                    this.message &&
+                    this.message.originThread &&
+                    this.message.originThread.channel &&
+                    this.message.originThread.channel.channel_type === "livechat"
+                ) {
+                    return this.message.author === this.message.originThread.channel.correspondent;
+                }
+                return this._super();
+            },
+        },
+    },
+});
diff --git a/addons/mail/i18n/mail.pot b/addons/mail/i18n/mail.pot
index 67be94ccc2c..07fca3a8c52 100644
--- a/addons/mail/i18n/mail.pot
+++ b/addons/mail/i18n/mail.pot
@@ -6665,6 +6665,13 @@ msgstr ""
 msgid "Open chat"
 msgstr ""
 
+#. module: mail
+#. odoo-javascript
+#: code:addons/mail/static/src/models/message_view.js:0
+#, python-format
+msgid "Open profile"
+msgstr ""
+
 #. module: mail
 #. odoo-javascript
 #: code:addons/mail/static/src/models/call_systray_menu.js:0
diff --git a/addons/mail/static/src/components/message/message.xml b/addons/mail/static/src/components/message/message.xml
index e96eef8fa04..bc691942c06 100644
--- a/addons/mail/static/src/components/message/message.xml
+++ b/addons/mail/static/src/components/message/message.xml
@@ -30,7 +30,7 @@
             <div class="position-relative d-flex flex-shrink-0" t-att-class="{ 'flex-row-reverse': isInChatWindowAndIsAlignedRight }">
                 <div class="o_MessageView_sidebar d-flex flex-shrink-0" t-att-class="{ 'o-message-squashed align-items-start': isSquashed, 'justify-content-center': isInChatWindow }">
                     <div t-if="!isSquashed" class="o_MessageView_authorAvatarContainer o_MessageView_sidebarItem position-relative">
-                        <img class="o_MessageView_authorAvatar w-100 h-100 rounded-circle o_object_fit_cover" t-att-class="{ 'cursor-pointer': hasAuthorOpenChat, o_redirect: hasAuthorOpenChat }" t-att-src="message.avatarUrl" t-att-role="hasAuthorOpenChat ? 'button' : ''" t-att-tabindex="hasAuthorOpenChat ? '0' : ''" t-on-click="onClickAuthorAvatar" t-att-title="authorTitleText" t-att-alt="authorTitleText"/>
+                        <img class="o_MessageView_authorAvatar w-100 h-100 rounded-circle o_object_fit_cover" t-att-class="{ 'cursor-pointer': hasAuthorClickable, o_redirect: hasAuthorClickable }" t-att-src="message.avatarUrl" t-att-role="hasAuthorClickable ? 'button' : ''" t-att-tabindex="hasAuthorClickable ? '0' : ''" t-on-click="onClickAuthorAvatar" t-att-title="authorTitleText" t-att-alt="authorTitleText"/>
                         <PersonaImStatusIconView t-if="personaImStatusIconView"
                             className="'o_MessageView_personaImStatusIcon position-absolute bottom-0 end-0 d-flex align-items-center justify-content-center text-white'"
                             classNameObj="{
@@ -52,7 +52,7 @@
                 <div class="o_MessageView_core flex-grow-1">
                     <div t-if="!isSquashed" class="o_MessageView_header d-flex flex-wrap align-items-baseline" t-att-class="{ 'justify-content-end': isInChatWindowAndIsAlignedRight }">
                         <t t-if="message.author">
-                            <strong t-if="isShowingAuthorName" class="o_MessageView_authorName o_redirect me-1 text-truncate" t-att-class="{ 'cursor-pointer': hasAuthorOpenChat }" t-att-role="hasAuthorOpenChat ? 'button' : ''" t-att-tabindex="hasAuthorOpenChat ? '0' : ''" t-on-click="onClickAuthorName" t-att-title="authorTitleText">
+                            <strong t-if="isShowingAuthorName" class="o_MessageView_authorName o_redirect me-1 text-truncate" t-att-class="{ 'cursor-pointer': hasAuthorClickable }" t-att-role="hasAuthorClickable ? 'button' : ''" t-att-tabindex="hasAuthorClickable ? '0' : ''" t-on-click="onClickAuthorName" t-att-title="authorTitleText">
                                 <t t-if="message.originThread" t-esc="message.originThread.getMemberName(message.author.persona)"/>
                                 <t t-else="" t-esc="message.author.nameOrDisplayName"/>
                             </strong>
diff --git a/addons/mail/static/src/models/message_view.js b/addons/mail/static/src/models/message_view.js
index b685547f642..e2e1e5f2ecf 100644
--- a/addons/mail/static/src/models/message_view.js
+++ b/addons/mail/static/src/models/message_view.js
@@ -79,7 +79,11 @@ Model({
          */
         onClickAuthorAvatar(ev) {
             markEventHandled(ev, "Message.ClickAuthorAvatar");
+            if (!this.message.author || !this.hasAuthorClickable) {
+                return;
+            }
             if (!this.hasAuthorOpenChat) {
+                this.message.author.openProfile();
                 return;
             }
             this.message.author.openChat();
@@ -89,7 +93,11 @@ Model({
          */
         onClickAuthorName(ev) {
             markEventHandled(ev, "Message.ClickAuthorName");
-            if (!this.message.author) {
+            if (!this.message.author || !this.hasAuthorClickable) {
+                return;
+            }
+            if (!this.hasAuthorOpenChat) {
+                this.message.author.openProfile();
                 return;
             }
             this.message.author.openChat();
@@ -342,7 +350,11 @@ Model({
         }),
         authorTitleText: attr({
             compute() {
-                return this.hasAuthorOpenChat ? this.env._t("Open chat") : "";
+                return this.hasAuthorOpenChat
+                    ? this.env._t("Open chat")
+                    : this.hasAuthorClickable
+                    ? this.env._t("Open profile")
+                    : "";
             },
         }),
         clockWatcher: one("ClockWatcher", {
@@ -447,6 +459,11 @@ Model({
                 return true;
             },
         }),
+        hasAuthorClickable: attr({
+            compute() {
+                return this.hasAuthorOpenChat;
+            },
+        }),
         /**
          * Current timer that will reset isHighlighted to false.
          */